1. Jasveer Singh
♦ N- 41 Ganga nagar , near Sikh missionary collage , Badaun road , Bareilly , India ♦ 9760581902 ♦ jasveer.sgh2gmail.com
PERSONAL PROFILE
Organized, independent worker with strong time-management, customer service management
skills, excellent at juggling multiple tasks and working under pressure. I am able to balance
maintaining high standards of Quality , Service and Cleanliness whilst motivating and engaging the
crew on shift .
Successfully completed the Shift Management Excellence course (smx), Advanced Shift
Management Course (ASM), Effective Management Practices course (EMP) at Mcdonald’s, India .
CAREER & ACHIEVEMENTS TO DATE
2ND
Assistant Manager 2015-date
Mcdonald’s, India 2015-date)
KEY ACHIEVEMENTS
♦ 2ND
Assistant manager at Mcdonald’s , India from last 2 year
♦ Successfully completed Mcdonald’s courses SMX , ASM and EMP
♦ Manage the training and development of crew and crew trainer
♦ Manage the crew scheduling
♦ Manage the plan maintenances of equipments
♦ Managing customer complaints
♦ Using S.O.C to verify crew performance and give feedback
♦ Maintain critical standards for holding time , service speed and quality , raw and finished
Product quality, cleanliness and sanitation
♦ Manage paper work , including inventories , cash sheets , drawer counts and bank deposits
♦ Supervise delivery of raw products
♦ Control on labour , waste , cash and yield (manage the cost of day to day shift control )
♦ Manage the procedures that support sales–building promotions during the shift
♦ Knowing and enforcing all appropriate personal policies , labour laws , security and safety
Procedures
♦ Optimum profit –A bottom line profit that is appropriate for the restaurant’s sales level
♦ Approves leaves of crew member , utility operators , relation executive and other employees
Management Trainee 2013
Mcdonald’s, India (2015-date)
KEY ACHIEVEMENTS
♦ Successfully completed MDP (Management Development Program)
♦ Learn appropriate and fair business practices – Business and personal practices are within the law
and consistent with Macdonald’s policies and procedures .

2. CAREER & ACHIEVEMENTS TO DATE (continued)
Commis 2012
The Oberoi, India
KEY ACHIEVEMENTS
♦ Learn all Indian gravy and sauce
♦ Learn all vegetable and fruit cuts
♦ Best in Indian recipes (vegetarian and non vegetarian )
♦ Learn some basic skills of bakery
♦ Basic knowledge of carving
ACHIEVEMENTS (School – Graduation)
♦ Schooling Participated in track/ Adventure program in Kumaon hill, Uttaranchal
♦ Participated in Jawahar lal Nehru K.V.S regional science exhibition
♦ Participated in Jawahar lal Nehru national science exhibition
♦ Participated in cycle rally in Dehradun for promoting the environment
♦ Participated in 6th
National Hospitality Talent Hunt and won 1st
Prise.
♦ Succefully completed 16 weeks and 4 days industrial training from THE OBEROI HOTEL, CECIL
SHIMLA.
♦ Conducted ODC at Governor’s House (Dehradun)
QUALIFICATIONS
Bachelors in Hotel Management and Catering Technology, Dehradun.
Passed Intermediate from C.B.S.E Board, India
Passed High school from C.B.S.E Board, India
SKILLS & KEY COMPETENCIES
♦ Excellent knowledge about inventory management. ♦ leadership quality and strong team player
♦ Expert in crew training, coaching. ♦ Highly organized, proactive, flexible & resourceful
♦ Good command over safety and security of restaurant. ♦ Excellent over plan & daily maintenance
♦ Excellent command over food safety & expiry . ♦ Scheduling of crew member
♦ Excellent in cash handling process . ♦ Proficient in working Microsoft office suite : word
♦ Strong Knowledge of effective customer- service handling ,excel , power point, outlook express .
Skill along with great people management background . ♦ Excellent in shift running.
♦ Natural ability to engage across all levels/cultures ♦ Flexible in working any environment.
♦ Excellent in projection of sale / gust count. ♦ Good command over internal communication.
INTERESTS
Interests Listening to Music, Traveling and Playing Basket Ball