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IT Director with 17+ years experience
1. Ivan Jain
Mobile: +91-9891859289 | Email: ivan.jain20@outlook.com
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♦ 17+ years of end-to-end IT Software applications and web based platforms delivery experience.
♦ Started profession as software developer in year 2000 and gain knowledge and expertise as business
and technical development analyst and later moved to senior management roles of Project Manager,
Programme Manager, Production Support Manager, Multi-Environment Management by exhibiting
leadership qualities through successful quality deliveries across various technologies, projects,
platforms and teams keeping people, quality, performance, information and IT security at center.
♦ Diversified domain experience across business and delivery portfolio verticals – IT, Banking, Finance,
Human Resource, Medical Healthcare, Data analytics, Digital E-commerce, Strategy.
♦
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♦ MailLands Technologies | Delhi NCR India| Aug 2014-Present | Consulting Director | 3 yrs.
♦ Fidelity International Ltd. | Gurgaon Haryana India |Jun 2003-Apr 2014 | Project Manager | 11 yrs.
♦ EON Technologies | Gurgaon Haryana India | Oct 2000-May 2003 | Analyst Programmer | 3 yrs.
♦
♦ MBA | IMT Ghaziabad | 2006-2009 | Finance and HR | DLP along with job | 70%.
♦ Java certification | IIT Kanpur | 1999 | Course supported by college.
♦ B.E. Computer Science | Walchand Institute of Technology Solapur Maharashtra | 1996-2000 |
Shivaji University | Premier Institute of FIAT Automobiles | 70%.
♦ 12th | Guru Harkishan Public School | 1996 | CBSE Board | 70%.
♦ 10th | DAV Public School | 1994 | CBSE Board | 70%.
Professional executive workshops and advanced courses (organised by company) on following:
♦ PMP, Prince2, Six Sigma in 2007 – Project management practices for implementations, deliveries.
♦ DSDM methodology practitioner from RADTAC in 2006.
♦ Workshops on 7 habits of highly effective people in 2006 – Stephen R. Covey.
♦ ITIL training for support and service delivery processes in 2011.
♦ PDP (Personal Development Programme), Time management and people management in 2012.
♦ Several other trainings, advanced courses and workshops to help develop, manage, execute and
deliver better team and discharge higher roles and responsibilities.
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Technologies Java, J2ee & Web technologies - JAVA, JSP, Servlets, XML, Java Script, Swing, EJB,
Web Sevices, JUnit, Spring, Struts, Hibernate, Oracle 9i to 11.2, Sybase 8 to 15,
MS SQL Server 2003 to 2012, Informatica, Control-M, File Servers, Siteminder
Policy Server, EDW (Enterprise Data Warehouse), JDBC, MVC, Dot Net, PHP, etc.
Third Party/
Vendor Produc
TerraNua, Extensity–BV checks, Aprimo – PO for Finance, Accushare, Equitrack,
CoE, HR Access, Thunderhead Now, Metrosoft – Anti-Money Laundering (AML),
Demandware (Salesforce commerce cloud) etc.
Custom UI Web 2.0 Branding, Content management system (CMS), Schemes based UI,
Multi-lingual site content management (as per business objectives).
Tools Teamsite CMS, HP QC (Quality centre), RAD, WAS, Eclipse, Clearcase, SVN, PVCS,
Web trends, Altiris, Google analytics, Wordpress etc.
EOL upgrades WAS 5.1, 6.x, 7.x upgrades to WAS 8.x farm
SQL 2003, 2005, 2008 upgrades to SQL 2012 farm
Oracle 9i, 10g upgrades to Oracle 11.2 farm
Microsoft Office 2003, 2007 product compatibility changes to MS Office 2010
Windows XP application compatibility changes for Citrix farm applications
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EDUCATION
PROFESSIONAL EXPERIENCE
SUMMARY
TECHNOLOGIES
COURSES
2. Ivan Jain
Mobile: +91-9891859289 | Email: ivan.jain20@outlook.com
Design tools Microsoft Visio, MS Project, MS Office, UML (Rational Rose, Visio) etc.
Data Analytics
clients
Aay Gurgaon, The Wallstreet School of Education, Smart Analyst Gurgaon (US
based medical healthcare research company), Herbal Veda, etc.
Agencies/
Clients
DDB Mudra, Rediffusion, McCann-erickson, FCB Ulca, Grey, Resultrix, Odino
Pixar, Essence Digital, DigiLands LLP, Softech Studio, Ring Social etc.
Microsites/
Campaigns
Skoda, Tata Bolt, Amazon India, Jabong, Myntra, First Cry, World Trade Center,
DAMAC, Taylor Devices, ICICI Bank, HSBC Bank, HDFC Bank, Yatra, UBER,
State.com, Rediff, IWP, Ubislate, SuKam, IWP, iCompete, TRAI etc.
MailLands Technologies, Delhi NCR | Aug 2014 | 3 years | Consulting Director | Technology Manager
♦ IT Consulting Services, Third party contracts, Fit-for-purpose/ T2M Proposal/ Solution, Team/ HR
Management for Software development, Process Automation etc.
♦ Microsoft custom reporting, Data Analytics solutions and refinement of existing processes.
♦ Domains: Solution development for Bio-medical research company clinical treatment trials of cancer
patients and medication test results, Cloud Solution for Micro-finance lending company, etc.
♦ Progressive corporate trainer specializes in a variety of products i.e. IT software development
methodologies, ecommerce platforms, financial data modelling, distribution, wholesale companies
etc. for large groups and new employee orientations.
♦ Strategic customer management through microsites for Inbound marketing, Brand awareness,
management, reporting, Lead generation, etc. to increase revenue through potential and
prospective customers using disruptive evolving change, digital marketing platforms, social media
presence for genuine qualifying opportunities for marketing agencies and vendor partners.
Fidelity International Ltd., Gurgaon Haryana |Jun 2003 – Apr 2014 | 11 years | Project Manager
♦ Performed various techno-management roles in various capacities across projects, areas, platforms,
technologies and domains for UK London based Financial Services company.
♦ Managed and delivered 24 mid-size projects of each about 1 year delivery schedule, 110 Small size
projects of each about 3-6 months delivery schedule with average team size of about 12 FTE direct
resources and about 25 resources across several multiple technologies and teams.
♦ Accountable for leading, managing, coaching, mentoring and utilising resources to develop high
performing application technology team of 18+ resources in 24x7 environment across geographies
Asia-Pacific, UK, Europe, Bermuda, India for 40+ intranet sites, 15+ applications, 15+ vendor
products and keeping personal-professional life balance for every team individual.
♦ Discharged/ Responsible for key release planning and implementations for critical technical project
deliveries for overall programme initiatives with 65 FTE resources having 15 direct reports.
EON Technologies, Gurgaon Haryana | Oct 2000-May 2003 | 3 years | Analyst Programmer
♦ Developed and delivered 10 small size projects of each about 6 months delivery schedule, 12 small
size projects with average team size of about 18 FTE resources across J2EE technologies.
♦ Accountable for defining, designing and delivering key business requirements for UK Ireland product
based company in Java Banking, stakeholders and for product and module needs.
♦ Work closely with senior management team and conduct MRM to ensure quality and timelines by
closing NCs and OFIs results of IQAs.
♦ Performed multiple roles for software delivery within organisation in banking and finance domain.
♦ Contributed to develop in-house product tools, design processes and compliance mechanisms to
automate code-generation, auto-quality checks, test scripts, design verification scripts etc.
♦ Key BFSI products delivered for multi-channel modules for Bank of Ireland, BYNX, etc.
Project Name, Place Project details Duration
Market Trend analysis
IMT Ghaziabad
MBA finance project Market Analytics on trends to
identify period of definite profits
across Sensex, Nifty, Gold,
Silver, USD, GBP, Petrol
~ 1 year
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EXTRA-CURRICULAR INITIATIVES
KEY SUCCESSFUL PROFESSIONAL DELIVERIES
3. Ivan Jain
Mobile: +91-9891859289 | Email: ivan.jain20@outlook.com
Library booking system on
SharePoint
Fidelity International Ltd
Self-driven interest
for organisational
activity
Self-initiative to implement for
Company using SharePoint
2007
~ 1 month
Industrial project
Solapur Maharashtra
Additional
Assignment
Team assignment taken-up
during college
~ 1 year
Simulation of Supply Chain
Management Systems
Solapur Maharashtra
B. Tech. project Java based project using
Servlets, Oracle
~ 1 year
Java based chat system
IIT Kanpur
Java certification
assignment
Java certification assignment ~ 1 month
♦ Recognised and awarded as role-model three times as high performer implementing defined values.
♦ Extensive domain knowledge and experience in Defined Contributions (DC), Institutional UK
pensions business financial services.
♦ Strong successful proven record of techno-functional manager for creatively solving complex and
integrated systems issues relating to diversified domains across multiple technologies and business
functions.
♦ Successful proven record of managing and implementing 3rd party vendor products and identifying
process improvements by identifying inter-dependencies across systems.
♦ Successful proven record as Resource Engagement Manager across multiple large projects to resolve
issues and dependencies across resources/ environments/ projects/ people for multi-year multi-
dimensional programme/ roadmap initiative.
♦ Recognized and awarded as being responsible for implementation release delivery management for
global technology releases, multiple projects delivery and programme initiatives for planning,
scoping, priorities, review, tracking, execution and delivery by analysing, assess, track and mitigate
issues/ risks/ impact on systems, operations, processes for the business.
♦ Appreciated for being methodical in approach and led cross-team initiatives with proven record to
lead, motivate, drive, impart trainings to results; in highly-matrixed cross-functional environment.
♦ Launched initiatives of strong logical data analytics and Knowledge Sharing platform using
SharePoint 2010 and monthly dashboard, custom dashboards for collection of data dynamics and
user experiences across functions, user surveys for scorecards and effective reporting.
♦ Identify and assist in "add-on" business sales and time-to-delivery business opportunities for digital
transformation in existing programs to aid business by delivering sitemaps, wireframes and fit-for-
purpose Time-to-Market tactical solutions to gather new business clients and process workflows.
♦ Demonstrated to forecast revenue, head count, profitability, margins, utilization and demand plan
across different resource types for IT projects and pipelines.
♦ IT project deliveries management for multiple diversified portfolio of products and projects for
onsite-offshore, captive banking and IT financial services.
♦ Implementation Manager – Multi-Release/ Multi-Projects managed concurrently and delivered 24
mid-size projects of each about 1 year delivery schedule and 132 small-size projects (SSE) of each
about 3 to 6 months delivery schedule in duration across 14 years
♦ T2M Project Manager – Designed schemes including client pre-requisites, colour, multi-lingual
branding and file upload and other validation frameworks, implemented and delivered fit-for-
purpose solutions including ‘UK Pensions Government Regulatory’ requirements for inclusion of ‘low
income group people’ for investments in ‘Defined Contributions (DC) Pensions’ domain and
identifying and implementing tactical/ fit-for-purpose solutions/ strategies to achieve business
objectives across other Finance domains
♦ Implementation Strategy Manager – Designed non-production and production implementation
strategy for integration of existing systems with Thunderhead as Customer Communication
Management (CCM) tool for single channel integration platform for letter printing and scheduling
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PROFESSIONAL ROLES/ TITLES DURING CAREER
KEY ACHIEVEMENTS
4. Ivan Jain
Mobile: +91-9891859289 | Email: ivan.jain20@outlook.com
♦ Technology Infrastructure Manager – Implemented infrastructure solutions for multiple projects and
applications across multiple technologies, domains and environments
♦ Production Support Manager – Lead technology fusion ‘production support’ applications, websites
and projects across multiple business functions, technologies and platforms – automated daily and
periodical health-checks and other key monitoring and support processes – identified recurring
business activities and areas of improvements across applications and platforms – created backup
resources and implemented small-size enhancements ensuring smooth maintenance for business
operations – increased employee satisfaction and involvement
♦ Project Support Manager (UAT testing support, CAT testing support, Dress Rehearsal, Make Live,
Warranty support, Go Live and post Go Live release support, Business reviews, surveys)
♦ Production Service Manager (incident, service tickets, small change requests, report management)
♦ Product Portfolio Manager (IT product deliveries across portfolio of applications, platforms,
functions including HR, Finance, Technology, Risk and Oversight, Equity Fund management,
SharePoint 2013 initiatives, new/on-board vendor products integration, infra/ technology End-of-Life
(EOL) etc. initiatives) for suite of LIVE production and non-production application environments
across multiple technologies and business functions
♦ Digital Marketing Manager – Deliver landing page designs, microsites, web and mobile campaigns
for agencies and vendor partners, evaluate and optimize user/ customer/ vendor experiences, data
analytics, trends analysis based on market dynamics – manage budget, generate reports for
marketing/ promotions using various conversion models through creative growth strategies,
coverage and publishing of social media events
♦ Data Analytics Manager – Deliver reporting, audit and assessment automation tools for micro-
finance companies and for finance and medical healthcare domains
♦ Technology Upgrade Regulatory Manager – Diversified domain experience in successful delivery of
new and existing products and projects, large size and complex infrastructural and technology
upgrades, regulatory adaptation, business, technology roadmap, other techno-functional initiatives
♦ Business Engagement Manager (Lead and manage business idea to conceptualisation (PoC) to
business proposal to engagement model to business requirements gathering stage before project)
♦ Project Initiation Manager (Create, lead and manage project plan having key proof of concept (PoC)
delivery assurance before starting a project to process design/ re-design, high level work breakdown
structure (WBS), scope definition materialisation, resource effort, budgeting, cost and schedule
estimation, architecture and framework design, environment setup, code control configuration and
repository setup, risk management dashboard)
♦ Project Manager (Lead and manage plan for key milestones for analysis, low level and high level
design, build release process, development phase including coding, unit testing, code reviews, design
reviews, systems integration and SIT testing (blackbox, scenario based, negative tests), UAT test
support and reporting by managing risks/ issues)
♦ Release Manager (Manage configuration, infrastructure, all production and Non-Production
environments by way of integration planning, multi-release and multi-project support and
deployment across applicable code baselines by planning and strategizing technical conflict
management for RTB and CTB projects, release drop planning, implementation/ execution planning)
♦ Quality Manager (Including relevant and applicable initiatives for project cross browser testing,
performance testing, penetration testing, secure reviews, BCP planning, disaster recovery, security
reviews and role based access audits, environment data refresh procedures, data scrambling,
business release planning, knowledge artefacts management, improvement assessment criteria)
♦ Project Stakeholder Reporting Manager (regular project tracking, daily build and health status
reports, weekly status reports, monthly dashboard, change management, stakeholder updates,
manage projects risks/ issues, reporting as to cost, schedule, status, key risks)
♦ People (Go-To) Manager (Participate in organisational design, challenge performance benchmarks to
develop healthy team dynamics by mentoring and motivation by way of dynamic leadership being
approachable and manage attrition by way of developing motivated team)
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