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  1. 1. Corporate Presentation: How Starpoint Can Help 10/31/2006
  2. 2. Corporate Mission <ul><li>Starpoint Solutions provides world-class enterprise-wide consulting, custom application and integration solutions to help our clients and partners achieve and exceed their business goals. </li></ul>
  3. 3. Corporate Highlights <ul><li>Solid company </li></ul><ul><ul><li>Founded in 1982 </li></ul></ul><ul><ul><li>Privately held </li></ul></ul><ul><ul><li>Headquartered in New York City, offices nationwide </li></ul></ul><ul><ul><li>Experienced management team </li></ul></ul><ul><li>Fortune 500 customer base; 75% repeat business </li></ul><ul><li>Recognized industry innovator </li></ul><ul><ul><li>Deloitte & Touche Fast 50 & Fast 500 </li></ul></ul><ul><ul><li>VARBusiness 500: seven consecutive years </li></ul></ul><ul><ul><li>Inc. 500 Hall of Fame: five consecutive years </li></ul></ul><ul><ul><li>Crain’s NY Largest Software Companies: six consecutive years </li></ul></ul>
  4. 4. A Decade of Success 2006 iForge site builder and HomeAgain portal 2005 Online travel reservation system 2004 Application development & IT staffing 2003 Centralized vendor management & staffing 2002 Web-enabled financial planning tools 2001 PeopleSoft, Siebel, Lawson implementation 2000 Staff augmentation for online benefits application 1999 Enterprise software implementation (Ariba) 1998 Stock option product & permanent placement 1997 PeopleSoft & J.D. Edwards implementation 1996 Online 401(k) products
  5. 5. Starpoint’s Flexible Offerings <ul><li>Professional Development Services </li></ul><ul><ul><li>Custom application development , integration, & advisory services </li></ul></ul><ul><ul><li>Onsite, offsite, offshore </li></ul></ul><ul><ul><li>Project-based or staffing-based </li></ul></ul><ul><li>Enterprise Software Services </li></ul><ul><ul><li>Project augmentation </li></ul></ul><ul><ul><li>Evaluations, implementations, upgrades </li></ul></ul><ul><li>Telecommunications Solutions </li></ul><ul><li>Staffing </li></ul><ul><ul><li>Technology </li></ul></ul><ul><ul><li>Finance and Accounting </li></ul></ul><ul><ul><li>Communications </li></ul></ul><ul><li>- Contract consulting </li></ul><ul><li>- Permanent placement </li></ul><ul><li>Centralized vendor management </li></ul><ul><li>Executive search </li></ul>
  6. 6. Starpoint’s Resource Qualification Process <ul><li>We provide higher-caliber resources </li></ul><ul><li>Starpoint employs a three-tier screening methodology </li></ul><ul><ul><li>for hiring employees for a client’s team or our team </li></ul></ul><ul><ul><li>for screening our resources for client projects and project augmentation </li></ul></ul><ul><li>Step 1: Trained from a functional and technical perspective, our technology resource managers source, screen and interview initial candidates. Approved candidates are then forwarded </li></ul><ul><li>Step 2: Starpoint functional and technical managers validate skills and confirm candidates’ hands-on experience </li></ul><ul><li>Step 3: Starpoint CTO and practice director conduct final interviews to approve or reject the candidate </li></ul>
  7. 7. Professional Development Services <ul><li>End-to-End Solution Offerings </li></ul><ul><li>Application Development </li></ul><ul><ul><li>Business domain expertise, business process redesign </li></ul></ul><ul><ul><li>User-centric information architecture and user interface </li></ul></ul><ul><ul><li>Custom application architecture, existing frameworks, portal technologies </li></ul></ul><ul><ul><li>Specific focus on highly client-interactive projects, taking the time to know our clients </li></ul></ul><ul><ul><li>Application maintenance and support </li></ul></ul><ul><li>Methodology-focused </li></ul><ul><ul><li>Iterative design/development process </li></ul></ul><ul><ul><li>Low-cost/high-tech development alternative through offshore employees </li></ul></ul><ul><ul><li>Flexible, time-tested delivery models – from outsourced to staff augmentation </li></ul></ul>
  8. 8. Professional Development Services <ul><li>Flexible Delivery Models </li></ul><ul><li>Outsourced </li></ul><ul><ul><li>Team located at Starpoint US and/or client sites, plus at Starpoint facilities in Moscow </li></ul></ul><ul><ul><li>US team members are typically Project Manager, Business Analyst, Information Architects, Technical Architect/Lead </li></ul></ul><ul><ul><li>Entire team can be US-based </li></ul></ul><ul><li>Staff Augmentation </li></ul><ul><ul><li>Team located at client site with governance and advice from Starpoint management as appropriate </li></ul></ul><ul><ul><li>Position requirements are created by Starpoint management with a team orientation after reviewing Client goals </li></ul></ul><ul><ul><li>Uses Starpoint’s resources screening system, where client typically does final interviews </li></ul></ul>
  9. 9. Professional Development Services <ul><li>Moscow-based Employees </li></ul><ul><li>Starpoint employees: </li></ul><ul><ul><li>Located in Starpoint-leased facilities </li></ul></ul><ul><ul><li>Established for six years </li></ul></ul><ul><li>Highly skilled computer scientists with focus on scientific and mathematical analysis </li></ul><ul><li>Proven staff structure </li></ul><ul><ul><li>Senior resources educated and practically trained working for corporations, military and space clients </li></ul></ul><ul><ul><li>New employees are Doctoral and Masters graduates from the Moscow Physics and Technology Institute (the “MIT” of Russia) where our facilities are located </li></ul></ul>
  10. 10. Professional Development Services <ul><li>Iterative Methodology </li></ul><ul><li>Starpoint follows a modified version of the Rational Unified Process (RUP), right-sized for each client project </li></ul><ul><li>Focus on iterative deliverable cycles for higher levels of client interaction </li></ul><ul><li>Common, integrated set of disciplines and procedures that link all components of a project </li></ul><ul><li>Strong governance and change management </li></ul><ul><li>Tight documentation control, tailored for each client project </li></ul>
  11. 11. Professional Development Services <ul><li>Key Areas of Technical Competency </li></ul><ul><li>Platforms/Portal Technologies: </li></ul><ul><ul><li>Java (J2EE): Sun Certified Java Center </li></ul></ul><ul><ul><li>Microsoft Enterprise Web Services with .NET </li></ul></ul><ul><ul><ul><li>Office 2003, Server 2003, Sharepoint Portal 2003 </li></ul></ul></ul><ul><ul><li>WebLogic: BEA Integration Partner </li></ul></ul><ul><ul><li>WebSphere: IBM Advanced Partner </li></ul></ul><ul><li>Data/Database </li></ul><ul><ul><ul><li>Architecture </li></ul></ul></ul><ul><ul><ul><li>Design, and modeling </li></ul></ul></ul><ul><ul><ul><li>Database and data warehouse development </li></ul></ul></ul><ul><li>Algorithmic design, analytics design </li></ul><ul><li>Middleware design, development, and implementation </li></ul><ul><ul><ul><li>TIBCO </li></ul></ul></ul><ul><ul><ul><li>MQ Series </li></ul></ul></ul><ul><ul><ul><li>JMS </li></ul></ul></ul>
  12. 12. Professional Development Services <ul><li>Success Story </li></ul><ul><li>Schering-Plough wanted to build an automated tool to allow product brand managers to build and maintain their product’s web sites in an easy, efficient manner while taking into account the issues of government regulation and compliance. </li></ul><ul><li>Starpoint’s team: </li></ul><ul><ul><li>Developed a tool called iForge for all of Schering’s drug brand managers </li></ul></ul><ul><ul><li>The framework provided a common set of templates, content and rules that insure that both brand standards are met as well as the technical standards of Schering’s Common Web Platform </li></ul></ul><ul><ul><li>Provided all aspects of design, development and on-going support </li></ul></ul>
  13. 13. Professional Development Services <ul><li>Success Story </li></ul><ul><li>CitiCards needed a new method for creating and managing targeted campaigns for their Citigroup and private label credit card business </li></ul><ul><li>They were using Excel spreadsheets to manage their business which created tremendous delays in their campaigns </li></ul><ul><li>Starpoint’s team: </li></ul><ul><ul><li>Designed and built the new front-end application </li></ul></ul><ul><ul><li>Allowed marketing program managers to design, construct, implement and manage marketing campaigns designed to bring in new credit card customers </li></ul></ul><ul><ul><li>Provided all requirements: gather, design, information architecture, development and on-going support to Citicards </li></ul></ul>
  14. 14. Professional Development Services <ul><li>Success Story </li></ul><ul><li>Cendant wanted the online hotel booking system for its eight hotel brands to provide an easier and more intuitive method for searching and reserving rooms </li></ul><ul><li>Starpoint’s team: </li></ul><ul><ul><li>Performed a full information architecture assessment and design </li></ul></ul><ul><ul><li>Created a new information architecture </li></ul></ul><ul><ul><li>Developed a new, user-friendly design </li></ul></ul><ul><ul><li>Tailored our project methodology with Cendant’s </li></ul></ul><ul><ul><li>Implemented a robust, scalable Web site for eight hotel brands </li></ul></ul><ul><li>Key Customer Benefits: </li></ul><ul><ul><li>Streamlined the search and reservation process </li></ul></ul><ul><ul><li>Integrated cross-sell opportunities </li></ul></ul><ul><ul><li>Improved user experience and navigation </li></ul></ul>
  15. 15. Enterprise Software Services <ul><li>Service Offerings </li></ul><ul><li>Project Augmentation </li></ul><ul><ul><li>Contract, consultants, staffing </li></ul></ul><ul><ul><ul><li>Full-time, and right-to-hire </li></ul></ul></ul><ul><li>Consulting Services </li></ul><ul><ul><li>Product evaluations, assessments, </li></ul></ul><ul><ul><li>analysis (fit gap) </li></ul></ul><ul><ul><li>Business case, discovery, PMO </li></ul></ul><ul><li>Project-based Services </li></ul><ul><ul><li>Implementations, upgrades </li></ul></ul>
  16. 16. Enterprise Software Services <ul><li>Software Evaluations and Recommendations </li></ul><ul><li>Assessments </li></ul><ul><ul><li>Gap fit </li></ul></ul><ul><ul><li>Business case </li></ul></ul><ul><ul><li>Discoveries </li></ul></ul><ul><ul><li>Onsite functional training and support </li></ul></ul>
  17. 17. Enterprise Software Services <ul><li>Project-based Services: Upgrade and Implementation Skills </li></ul><ul><li>Functional and Technical Expertise </li></ul><ul><ul><li>Data Conversion </li></ul></ul><ul><ul><li>Procedure Manuals </li></ul></ul><ul><ul><li>User Training </li></ul></ul><ul><ul><li>Conference Room Pilot </li></ul></ul><ul><ul><li>User Acceptance Testing </li></ul></ul><ul><ul><li>Cutover Planning </li></ul></ul><ul><ul><li>Post Implementation/Support </li></ul></ul><ul><ul><li>Project Management/ Methodologies </li></ul></ul><ul><ul><li>Business Process Analysis </li></ul></ul><ul><ul><li>Technical Installation Process of Enterprise Software </li></ul></ul><ul><ul><li>Application Configuration </li></ul></ul><ul><ul><li>Integration & Modifications </li></ul></ul>
  18. 18. Enterprise Software Services <ul><li>Areas of Expertise </li></ul><ul><li>ERP </li></ul><ul><li>CRM </li></ul>
  19. 19. Enterprise Software Services: Oracle <ul><li>Success Story </li></ul><ul><li>Candela Corporation develops, manufactures, and distributes lasers and other advanced technologies. Candela needed full-spectrum training on Oracle applications for its entire US operation. </li></ul><ul><li>To develop and administer a custom training program, Starpoint: </li></ul><ul><ul><li>Performed a detailed analysis to determine the best training method for the company and employees </li></ul></ul><ul><ul><li>Used proven methodology and best of breed tools to build custom training solutions </li></ul></ul><ul><ul><li>Presented relevant theory and real life examples about the product </li></ul></ul><ul><ul><li>Provided training on 8 Oracle modules </li></ul></ul>
  20. 20. Enterprise Software Services: PeopleSoft <ul><li>Success Story </li></ul><ul><li>Selected as a beta partner for PeopleSoft’s new Version 8, Siemens Medical Solutions was embarking on a $10 million PeopleSoft upgrade and implementation </li></ul><ul><li>Siemens looked to find a local firm that had experienced resources at competitive rates </li></ul><ul><li>Working closely with Siemens, the Starpoint team: </li></ul><ul><ul><li>Saved Siemens nearly $500,000 </li></ul></ul><ul><ul><li>Upgraded 2 existing modules </li></ul></ul><ul><ul><li>Implemented 9 new modules </li></ul></ul>
  21. 21. Enterprise Software Services: JD Edwards <ul><li>Success Story </li></ul><ul><li>Russ Berrie sought an expert to perform an efficient upgrade implementation from JD Edwards One World XE to 8.10. Previously partnering directly with PeopleSoft, they wanted more responsive service and selected Starpoint for this upgrade. </li></ul><ul><li>Starpoint provided highly qualified JD Edwards professionals that efficiently implemented without any adverse reactions to business flow </li></ul><ul><li>Russ Berrie asked Starpoint to help with the international rollout of JD Edwards to the company’s offices in Canada, China, and Korea </li></ul><ul><li>Key Customer Benefits: </li></ul><ul><ul><li>More personal and responsive service </li></ul></ul><ul><ul><li>Completed implementation on time and on budget </li></ul></ul><ul><ul><li>Talented team that can also manage the international rollout </li></ul></ul>
  22. 22. Starpoint Communications <ul><li>Senior communications executives with over 20 years of business and technology experience </li></ul><ul><li>Focused on creating a competitive advantage for our customers through communications technology and services e.g. </li></ul><ul><ul><li>Integrated Communications Services: Voice, Data, Video </li></ul></ul><ul><ul><li>Communications Technology: Mobility, Broadband, IP </li></ul></ul><ul><ul><li>Operational Productivity Gains: Engineering, Ordering, Monitoring, Billing </li></ul></ul><ul><li>Integrated with the existing capabilities of Starpoint Solutions </li></ul><ul><ul><li>Integration/Application Development/Off-shoring </li></ul></ul><ul><ul><li>Staffing – Technology, Financial, Executive </li></ul></ul><ul><ul><li>Enterprise Solutions </li></ul></ul>
  23. 23. Starpoint Communications: Business Development <ul><li>Communication Challenges </li></ul><ul><li>How can my company gain advantage from the latest communications technologies? </li></ul><ul><li>What’s the business value of implementing a communications technology solution </li></ul><ul><li>How do I make the right technology choices </li></ul><ul><li>Where will I find the right expertise to ensure success </li></ul><ul><li>How do I manage quality in a cost effective manner? </li></ul><ul><li>Business Development </li></ul><ul><li>Senior executive level business development to match business needs with the right technology </li></ul><ul><li>Quantitative analysis to make sure the technology solution makes business sense for your company </li></ul><ul><li>Architecture, requirements, vendor selection </li></ul><ul><li>World class technology, business and executive staffing </li></ul><ul><li>Experienced implementation and project management with a track record for delivering technology solutions </li></ul>
  24. 24. Starpoint Communications: Putting It All Together <ul><li>Case Study - New Product Launch </li></ul><ul><li>Opportunity – Customer launches new VoIP Security Product </li></ul><ul><li>  Starpoint Communications </li></ul><ul><ul><li>Help develop business plan for new product launch </li></ul></ul><ul><ul><li>Staffed lead positions </li></ul></ul><ul><ul><li>Leverage Starpoint Sales team to generate new leads for customer </li></ul></ul><ul><ul><li>Project management of VoIP security deployment </li></ul></ul><ul><ul><li>Integration of VoIP security product with Network & ERP Systems </li></ul></ul><ul><ul><li>Off-shoring of VoIP security product enhancements </li></ul></ul><ul><ul><li>SOX audit of customer security practices </li></ul></ul><ul><ul><li>Executive search as customer business grows </li></ul></ul>
  25. 25. Technology Staffing <ul><li>Nationwide network of senior technical recruiters </li></ul><ul><li>Proven, automated process for expediting hiring </li></ul><ul><li>Project augmentation, team staffing, and right-to-hire </li></ul><ul><li>Executive search: CIO, CTO, VP of IT openings </li></ul><ul><li>Full understanding of client’s goals </li></ul><ul><ul><li>Technology SMEs meet with client’s technology managers to understand in detail the project and position requirements </li></ul></ul><ul><ul><li>Help clients develop the position requirements from which to recruit </li></ul></ul><ul><li>Technical screening and verification process </li></ul><ul><ul><li>Technical interviews and assessments with Starpoint’s Professional Development Services staff prior to submitting candidates to clients </li></ul></ul>
  26. 26. Technology Staffing: Preferred Vendor Lists
  27. 27. Technology Staffing <ul><li>Success Story </li></ul><ul><li>Unilever's North American division has many consulting opportunities but lacked an organized hiring process to fill them quickly and cost-effectively </li></ul><ul><li>As Unilever's vendor manager, Starpoint: </li></ul><ul><ul><li>Created a centralized process for Unilever managers and vendors </li></ul></ul><ul><ul><li>Developed UniHire, a custom version of our proprietary Web-based InstiHire system </li></ul></ul><ul><ul><li>Provided a Starpoint onsite Recruiting Manager to: </li></ul></ul><ul><ul><ul><li>Identify openings and determine requirements </li></ul></ul></ul><ul><ul><ul><li>Manage Unilever's preferred vendors </li></ul></ul></ul><ul><ul><ul><li>Screen resumes and present qualified candidates </li></ul></ul></ul>
  28. 28. Technology Staffing <ul><li>Success Story </li></ul><ul><li>Avis merged with Budget and needed to integrate 2 complex systems to streamline business processes </li></ul><ul><li>Starpoint served as Avis’ centralized vendor management vehicle: </li></ul><ul><ul><li>Used a custom version of our InstiHire employment network </li></ul></ul><ul><ul><li>Placed on an on-site recruiting manager to: </li></ul></ul><ul><ul><ul><li>Manage multiple vendors </li></ul></ul></ul><ul><ul><ul><li>Handle all aspects of hiring </li></ul></ul></ul><ul><ul><ul><li>Shorten the hiring process from 12 weeks to 5 weeks </li></ul></ul></ul><ul><ul><ul><li>Place 90 consultants in 5 weeks </li></ul></ul></ul><ul><ul><ul><li>Simplify the hiring process </li></ul></ul></ul><ul><ul><ul><li>Save time and money </li></ul></ul></ul>
  29. 29. Technology Staffing <ul><li>Success Story </li></ul><ul><li>Citigroup continually needs high-quality IT professionals to work on applications which include loan, revolving, and credit systems for many of Citigroup's core businesses such as mortgages and auto loans </li></ul><ul><li>Starpoint has built a solid relationship with Citigroup managers </li></ul><ul><li>Starpoint has: </li></ul><ul><ul><li>A commitment to quality and dedicated customer service </li></ul></ul><ul><ul><li>Fulfilled Citigroup’s staffing needs </li></ul></ul><ul><ul><li>Placed more than 30 IT contractors, including mainframe, client server, and Java developers in addition to systems and business analysts </li></ul></ul>
  30. 30. Finance and Accounting Staffing <ul><li>Onsite Management Services </li></ul><ul><li>Executive Search </li></ul><ul><li>Project Augmentation </li></ul><ul><ul><li>Reinstatement activities </li></ul></ul><ul><ul><li>SOX </li></ul></ul><ul><ul><li>Consulting </li></ul></ul><ul><ul><li>Full-time </li></ul></ul><ul><li>Investment Operations </li></ul><ul><ul><li>Derivatives, fixed income, portfolio management </li></ul></ul><ul><li>Screening and verification process </li></ul><ul><ul><li>SME’s </li></ul></ul>
  31. 31. Finance and Accounting Staffing <ul><li>Success Story </li></ul><ul><li>This public company recently went forward with a restatement of earnings, which was critical to complete in a timely and accurate manner </li></ul><ul><li>  To set up new systems that are OPHEO-compliant in the structuring of MBS derivatives, Starpoint contributed professionals with accounting degrees and many years of analysis experience (FAS 91, 133, FIN 45, and other environments), including: </li></ul><ul><ul><li>Credit modeling professionals </li></ul></ul><ul><ul><li>Risk management experts </li></ul></ul><ul><ul><li>Senior CPAs </li></ul></ul><ul><ul><li>Forensic accounting talent </li></ul></ul><ul><ul><li>Junior- and mid-level staff accountants </li></ul></ul><ul><ul><li>Business analysts </li></ul></ul>
  32. 32. Why Select Starpoint <ul><li>Project experience, expertise and practice-based resources that: </li></ul><ul><ul><li>Support our consultants </li></ul></ul><ul><ul><li>Serve as trusted advisors to our clients </li></ul></ul><ul><li>Tried and proven three-tier resource screening process </li></ul><ul><li>Ample supply of consultants that are known entities </li></ul><ul><li>Project, project augmentation, consulting services and full-time placement services are driven by our clients’ desire to engage </li></ul><ul><li>Starpoint value </li></ul><ul><ul><li>Quality resources, ability to complete the work in a shorter period of time, and competitive pricing equals the most cost-effective solution and highest value for our clients </li></ul></ul>
  33. 33. INSPIRED THINKING Proven Experience