2. Personal Details
Mrs Inge Hayhurst
Randburg
061 517 1939
hayinge@live.co.za
ID number upon request
Educational Profile
FAIS Representative Certificate, 2014
CIBM Diploma in MANAGEMENT ACCOUNTING AND FINANCE at Varsity College: 2003
SYLVAN PROMETRIC EXAM ADMINISTRATOR at New Horizons Computer Learning Centre: 3 x exams to
qualify, 1998
STANDARD ACHIEVED: Matric, 1990, Princess High School
SUBJECTS: English, Afrikaans, Accountancy, Business Economics, Typing, Home Economics
Additional Courses
FAIS Representative Workshop (July 2014)
Regular and continual training of internal policies and tools (ongoing at EY (formerly Ernst & Young))
Interviewing Skills for Managers workshop (2012)
Experienced Counsellor Refresher Workshop (2012)
Manager Development Program which included subjects: (2011)
Effective Presentations
Understanding Client Strategy
Effective Meeting Skills
Unconscious Bias
Manager Essentials
Managing Poor Performance (2010)
Advanced Excel (2009)
Project Management (2008)
Induction to the Manager Role (2007)
Time Management (2005)
Finance for Non-Financial Managers (2002)
Personal & Professional Development Workshop (2000)
A+ Certification (1999)
Intermediary cross training for MS Office (1997)
Intermediary courses for Lotus SmartSuite (1996)
3. Company: Hayinge Projects (Pty) Ltd
Period of Service: May 2016 to present
I do contract work under my company Hayinge Projects (Pty) Ltd (Reg: 2016/168188/07), mostly
related to projects coordinating, personal assistance and admin support with financial day-to-day
activities. With my vast experience in these areas, combined with my strong organisational skills
and ability to establish good relationships, I am an asset to a business in need of someone to fill
the gap.
In July 2013 I started Clutter Solutions, providing the service of Document Solutions Facilitator.
The service is a once-off project involving the client to ensure that the resultant document
management system (paper and electronic) is best suited to the business. The clients of Clutter
Solutions are satisfied and delighted with the outcome. (clients include (but not all inclusive)
Katika Consulting, Portman Wealth and HSBS Solutions)
Having worked at EY for 13 years, I have an intimate knowledge of how the corporate
environment operates and take legal matters into consideration, as well as the practicality of how
a system works. I am organised and particular about doing a job right the first time, with a
strong degree of professionalism.
My experience in compliance is beneficial as I have a keen eye for internal controls and know
what to be alert to. I have completed the FAIS RE5 (FAIS Representative) exam to further my
knowledge of the requirements of the FAIS Act which is relevant to Financial Services Providers
(FSP's).
Now in 2016, I have started my company Hayinge Projects (Pty) Ltd (2016/168188/07) to better
manage the business with its various streams of income.
Check out my online stationery store recently launched: www.stationery-stop.co.za, featuring two
very unique products.
_____________________________________________________________________________________
Company: EY (formerly Ernst & Young)
Period of Service: June 2015 to April 2016
Data & Application Landscape Manager
Provided a central point of coordination between local deployment, core process and data teams
for data conversion activities
Coordinated meetings, Skype calls and presentations across member countries
Provided trouble-shooting to the Data Owners, addressing their concerns and queries
Established strong relationships with all relevant parties
Supported the Local Arch & Data Lead, including monthly PowerPoint reports for Steerco
Tracked activities and provided updates and reports
Coordinated individual region/country data owners/managers on data cleansing
_____________________________________________________________________________________
Company: Clutter Solutions
4. Period of Service: July 2013 to May 2015
Owner
At Clutter Solutions I provide an innovative and pragmatic solution to the management and
architecture of company and individual documentation storage.
A document management solution is created to suit the client’s requirements and is therefore a
highly unique exercise. This bespoke document management solution results in my clients’ office
being well organised, practical and neat.
My approach comprises the following steps:
1. Assessment of current environment
2. Scoping and planning of new solution
3. Approval of new solution
4. Implementation
5. Training and handover
6. Follow-up and maintenance
Company: EY (formerly Ernst & Young)
Period of Service: 23 February 2000 to 30 June 2013
Quality & Risk Management Manager
* Assist Directors (approx. 250 Directors in Africa) to manage their security listings (JSE
and Global stock exchanges, including Africa) on the system, ensuring they purchase and
dispose when appropriate per the compliance requirements (independence compliance as
determined by SEC US and audit regulators). This required thorough research particularly
the stock exchanges.
* Manage the Global Independence process across Africa by collecting approximately
3800 electronic signatures across Africa within a specified period
* The administration of an annual web-based training across Africa also within a specified
period
* Project coordinator using the principles of Enterprise Project Management including
collating reports from across Africa (28 countries) and preparing consolidated reports for
the Executive
* Compose communications in the form of emails, messages and articles for internal
publications and provide ongoing communications to the business utilising the firm’s
communication tools and structure, ensuring that communication protocols are
maintained and that the messages link to the strategy
* Manage and monitor additional group mailboxes and reply to queries received
adequately and professionally
* Plan and implement an annual Communications plan across Africa
* Plan and coordinate the content and agenda of the annual strategy workshop for the
department’s Africa team
* Create and maintain a calendar of activities across Africa for our department
* Assist Lead Director and managers with the strategy planning and execution of strategy
* Support to Leader in preparing strategy reports and reviews including pivot tables,
Excel spreadsheets, graphs, Power point presentations.
* Build and maintain relationships with the Africa leadership directors
5. * Coordinate the year-end Director Quality evaluation process, attend the panel
meetings, provide input and prepare reports and notes from the meeting. Further
assistance to the Director to prepare reports that are escalated and the finalization of
Director year-end ratings
* Train and monitor the support teams in India and South Africa. Provide guidance and
feedback to these team members
* Counselor to junior team members, providing guidance and career development and
determine year-end review ratings
Financial Manager Assistant
(from Jan 2006 to December 2006)
* Assist Financial & Operational Managers (3)
* Manage and monitor the activities of seven subordinates
* Develop and assist subordinates with their performance
* Approve documents for submission to Finance department
* Ensure that compliance procedures have been completed before approving new codes
* Follow-up queries from debtors schedule
* Work-in-progress: tracking & monitoring
provisions
writing off/up
problem resolving
* Tracking queries on Income Statement
* Compiling reports: work-in-progress
debtors tracking
billing tracking
* Initiating & monitoring billing procedure
* Tracking internal billings and payments
* Processing payment requisitions
* Assisting with the preparation of budgets
* Monitoring of expenses
* Setting up reporting processes
* Monitor and where applicable approve day-to-day expenses
Operational (additional role from April 2000 to Dec 2005)
* Office Management
* Co-ordinating office moves & re-organisation
* Overseeing the running of the technical equipment
* Travel arrangements and approvals
Personal Assistant
(from 23 Feb 2000 to Dec 2005)
* Extensive assistance to Partner – Business Unit Leader
* Full diary function for Partner & some for department
* Liaising with Partners, Directors, CEO, Deputy CEO of EY (formerly Ernst & Young)
* Co-ordinate meetings, venues, equipment for internal meetings & client/prospective
client meetings
* Liaising with executive management of client/prospective client companies on behalf of
Partner
6. Company: Temporary Assignments for Various Consultancies
Period of Service: November 1999 to February 2000
Company: New Horizon Computer Learning Centre
Position: PA to Mark van Rensburg & Trevor Fivaz (Account Executives)
Period of Service: 1 August 1999 to 31 October 1999
Duties: * General Assistance
* Daily follow-up on clients telephonically and one-on-one
* Representing company at functions such as Golf Days
* Communicating & liaising with clients
* Daily tracking of sales
* Creditors
Company: New Horizons Computer Learning Centre
Position: Personal Assistant to MD (February 1998 to October 1998)
Exam Administrator & Creditors (October 1998 to February 1999)
Period of Service: February 1998 to August 1999
Duties: * General assistance to MD
* Petty cash
* Arranging meetings for Managers and minutes of meetings
* Travel arrangements
* Liaison between franchises
* Arrange prizes for incentive programs
* Co-ordinating monthly branch meeting
* Creditors on AccPac
* Spreadsheets / Graphs (bar, pie etc.) / Certificates
* Solving problems with clients who ‘walk-in’ with queries
* Attending to bookings for exams & monitoring candidates
* Communicating & liaising with examination candidates
* Registering exams with The Netherlands, by fax; e-mail or phone
* Trouble-shooting with downloads, PC’s and printer.
* Debtors
* Overseas bank transfers
Company: Temporary Assignments for
: Kelly Girl Randburg
: Quest Personnel Rosebank
Period of Service: November 1997 to February 1998
7. Company: Thyme Distributors (Pty) Ltd (importers of WD-40 & 3-in-1 lubricants)
Position: Personal Assistant to General Manager
Period of Service: March 1995 to October 1997
Duties: * Petty cash
* Office management
* Prepare cheques and recons to creditors
* Monthly stock-take & stock control
* Receiving 20ft container shipments of stock
* Internal sales & Telesales
* Communicating with clients regarding problems, orders, payments etc
* Customer courtesy calls - ± 110 customers per month
* Liaison between branches
* Arrange sales presentations
* Assistance to Marketing Co-ordinator & Financial Controller
* Arrange prizes for incentive programs
* Creditors - 60 days
* Assistance & training of office computers
* Problem solving on office equipment
* Spreadsheets / Graphs / Monthly presentations
* Invoicing
* Running month-end / Comparative checks between modules
* Daily Cash book / Journal / Debtors postings (all bookkeeping on Brilliant Accounting)
* Stock / Sales / Rep / Regional reports
Company: Tim's Electrical (Electric Gates, Fencing, Intercoms)
Position: Assistant to husband in his business
Period of Service: May 1994 to February 1995
Duties * Bookkeeping
* Cold-calling
* Telesales
* Buying
Company: Habicon CC (Developers of Retirement Villages)
Position: Personal Assistant to Director / Secretary
Period of Service: April 1993 to April 1994
Duties: * Assistance to Directors (2)
* Creditors (cheques and recons)
* Data capturing of cheques & receipts on Turbocash (accounting package)
* Petty Cash
* Assistant to Bookkeeper & 4 Salespeople
* Attending & witnessing contract agreements
* Liaison between offices
8. Company: Monavan CC (Estate Agency for Retirement Villages)
Position: Sales Assistant / Bookkeeper
Period of Service: January 1992 to March 1993
Duties: * Bookkeeping up to Trial Balance (manual)
* Customer service
* Show houses
* General office management
* Transport of clients between Retirement Villages
* Attending & witnessing contract agreements
Company: Schultz Tool and Die (Tool & Die Manufacturing)
Position: Girl Friday / Representative
Period of Service: February 1991 to December 1991
Duties: * Selling plastic moulded products
* Invoicing (manual)
* Liaison with clients
* Creditors (cheques & recons)
* Debtors (collecting cheques & recovery)
* Dispatch and Delivery
* Daily banking
* Sourcing new customers
References
EY – Data Manager: Peter Pitkin – Tel: +4961969960 (Germany)
Peter.pitkin@de.ey.com
EY – Data Manager: Cyril Jungelson – Tel: +33155613684 (France)
Cyril.jungelson@fr.ey.com
EY – Data Manager: Varnie Pillay – Tel: 011 772 3773 (Sandton)
Varnie.pillay@za.ey.com
Clutter Solutions client: Ian Thomas – Tel: 011 883 2088
Clutter Solutions client: Portman Wealth (Pty) Ltd -
Bob Judelsohn – Cell: 082 770 9258
Clutter Solutions clients: HSBS
Carolyn or Hendridk – Tel 011-781 4898
EY (formerly Ernst & Young) – Risk: Ingrid Baily – Cell: 083 602 7692
EY (formerly Ernst & Young) – Risk: Herc Erwee – Cell: 082 744 1160 / 011 772 3000
EY (formerly Ernst & Young) – Risk: Leon Vorster – Cell: 083 601 1415
EY (formerly Ernst & Young) – PA role: Jonathan Blackmore – Tel: 011-772 3000
New Horizons Computer Learning Centre: Mark van Rensburg – Tel: 083 324 9320
New Horizons Computer Learning Centre: Cynthia Chellan – Tel: 011-349 4800
Monavan: Gwen Erasmus - Tel: 011-792 5641
Thyme Distributors: Andrew Duncan - Tel: 011-792-5408
Habicon: Mr. Plange - Tel: 011-792-3033
