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The Importance of developing a Reporting
Framework and Roadmap as part of your BI
             Implementation
                Paul Vella
                                16-Aug-2010



The most comprehensive Oracle applications & technology content under one roof
Introduction
•   Business Intelligence Business Case
•   Technology Solution Matrix
•   Business Intelligence Scorecard
•   BI Strategy and Framework
•   BI Implementation Roadmap
So you want a BI solution !!!
                Where do
                we start ?   How much
                             will it cost ?
   How and
  what do we
 implement ?


  What is the                     What is
   budget ?                      wrong with
                                  what we
                                 have got ?
What is Business Intelligence ?
Business intelligence provides users with the data and tools they need to answer questions that are
important to running the part of the business for which they are responsible.
Business intelligence provides answers to basic questions such as:                 "How do my sales
                                                                              this year compare
  "What are my top                                                              with sales last
   five products?"                                                                  year?"
                                                                                "What is the
    "What can we                                                                three-month
 predict for sales next                                                        moving average
      quarter?"                                                                 of my sales?"

                                                              "Why are sales down in this
                                                                      region?"
BI Business Case
•   Integrated Reporting
•   One version of truth
•   Reduce TCO
•   Productivity enhancements
•   Quality of Data
•   Automation of manual reporting effort
•   Consistent measure of performance
•   Reduce the Latency of Information
•   Enable Organisational Agility
The Business Case for BI and
           EPM
“In times of economic stress, managers are looking for clear and
     immediate visibility into what’s happening in their business,”

“Ideally, they want this information by customer, by product line, by sales
    channel, by whatever slice of the business is needed and they want
    to understand the reasons for performance variances.”

“What they really want is a cross-functional view that combines metrics
   from different parts of the business, such as sales and manufacturing
   or HR and customer service,”

- Paul Rodwick, VP Product Management, Oracle Business Intelligence.
The Business Case for Packaged
                    Analytics
Gartner: SWOT: Oracle Business Intelligence Platform, Worldwide

•   “Packaged analytic applications can significantly reduce the time it takes to deploy BI
    and ongoing cost of ownership, if the requirements match well enough to the packaged
    content such that customization is minimal.”

•   “Of all the BI platform vendors, Oracle has arguably the most developed portfolio of
    packaged analytic applications”

•   “For the large installed base of Oracle E-Business Suite (EBS), PeopleSoft and Siebel
    customers, the growing use of OBIEE to deliver prebuilt reports and analytic
    applications against a packaged data warehouse built from their core operational
    applications makes the logic for adopting it very compelling indeed.”
BI Solutions
Approach
   Current State Assessment and Information
                                                                  Reporting Scorecard Framework and Roadmap
                    Needs




    Current State             Information Needs      Reporting Scorecard            Solution & Tool     Reporting Roadmap
    Assessment                   Assessment                                        recommendation


•Workshops and             •Workshops and            •Assess where              •Identify root cause.   •Recommend a
Interviews                 Interviews                Organisation is in terms   •Explore solutions.     Reporting solution
•Sample Report             •Functional Information   of Reporting.              •Match Reporting        implementation plan
Artefacts                  Needs                                                needs with potential    that is aligned with
•Document existing         •Non Functional                                      reporting solutions.    Organisational
information flow           Requirements                                                                 Reporting Strategy
•Record reporting issues
Current State Diagram
Users   Operational Systems     Reporting Systems   Reports   Users




                  Databases   Operational Data Stores
Business Intelligence Scorecard
                                              Characteristics


              Producing enough reporting to enable the “Running of the Business”. Predominately
Facts and     all reporting is around facts and data, any analysis of this information from reports is
              a manual process. The main focus of reporting is compliance.
  Data
              At this maturity level, reports are not just Facts and Data, but also allow significant
              “Measurement and Monitoring of the business”. The reporting focus at this level is
Information   around having an integrated approach to information gathering and reporting.


              At this level reporting moves beyond simple monitoring of performance and provides
              “Integrated Performance and Management Intelligence”. Reports provide Insight into
  Insight     the Performance of the Organisation and factors that are influencing that
              performance. The reporting focus at this level is on Business Operations.

              Reporting at this level, not only provides Insight into Business Performance, it will
              also provide sufficient information to enable the “Fostering of Business Innovation
Knowledge     and people productivity”. The focus of reporting is on Efficiency.


              Reporting at this level will enable “Strategic Agility and Differentiation”. Reporting at
              this level takes strategic focus.
Foresight
Business Intelligence Indicators
                                                                                                                                                5
                                                                                                                                                5


                                                                                                                      4
                                                                                                                      4                 Foresight
                                                                                                                                        Foresight

                                                                                           3
                                                                                           3                    Knowledge
                                                                                                                Knowledge          Indicators
                                                                                                                                   • Enterprise data
                                                                                                                                     frameworks.
Information Maturity




                                                                2
                                                                2                       Insight
                                                                                         Insight           Indicators              • Cross-enterprise
                                                                                                           • Enterprise data         information.
                                     1
                                     1                    Information
                                                           Information                                       frameworks.           • Enterprise
                                                                                  Indicators
                                                                                                           • Cross-enterprise        information-
                                                                                  • Existence of             information.            governance process.
                              Facts & Data
                              Facts & Data              Indicators
                                                                                    Enterprise
                                                                                                                                   • Awareness of data
                                                                                    information            • Enterprise
                                                                                    infrastructure           information-            quality.
                                                           • Existence of some
                       Indicators                            information            frameworks.              governance process.   • Decisions made in
                                                             infrastructure.        • Cross-enterprise       • Awareness of data     the context of
                       • Information infrastructure                                                                                  enterprise goals.
                         limited or nonexistent.           • Independent island of    information.             quality.
                       • Individual methods of analysing     information.           • Enterprise data                              • Shared experience
                         information.                                                 consolidation and                              through collaboration.
                                                           • Independent data
                                                             consolidation and        access.
                       • Individual results adopted as
                         “corporate truth” without being     access.                • Key measures or
                         validated reflecting in different • Business measures        KPIs are consistent
                         versions of truth.                  or KPIs are aligned      across the enterprise.
                       • Manual intervention used to         within business units
                         gather facts.                       but inconsistent
                                                             across the enterprise.

                                                                         Strategic Value of Information
Business Intelligence Solution Matrix
     Enterprise Business
     Intelligence                                                                       Reporting Solutions
                                                        Reporting Requirements
                                                                                     High level KPI reporting
                                                      High level KPI reporting       •Oracle BI Answers
                            Strategic                 •Positional Reporting          •Oracle BI Dashboards
                                                      •Dashboards
                            Highlights, exceptions,   •Financial Analysis             Management reporting
                            KPIs, Financial Ratios    Management reporting           •Hyperion Financial
                                                      •Budget, Forecast, Modeling    Management
                            Management                                               •Hyperion Profitability
                                                      •Departmental Budget Reports
                                                      •Adhoc Reporting               •Oracle BI Answers
                           Custom analytics and                                      •Oracle BI Dashboards
                           reporting                  Operational Reporting
                            Operational               •Real time operational         Operational Reporting
                                                      production reporting           •Excel Reports
                               Detailed Operational   •Operational Transactional     •Spreadsheet Server
                               Reports                Reporting (eg. Purchasing      •Oracle Reports
                                                      transactions, GL journals)     •Oracle BI Publisher
                             External                 •Audited Reports

                               Statements,            External Reporting
                               Reports                •Client Statements             External Reporting
                                                      •Online Reports                •Hyperion Financial
                                                      •Statutory Reporting           Management
Summary
•   Business Intelligence Business Case
•   Technology Solution Matrix
•   Business Intelligence Scorecard
•   BI Strategy and Framework
•   BI Implementation Roadmap
Tell us what you think…
• http://feedback.insync10.com.au

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Insync10 1608 0830 vella

  • 1. The Importance of developing a Reporting Framework and Roadmap as part of your BI Implementation Paul Vella 16-Aug-2010 The most comprehensive Oracle applications & technology content under one roof
  • 2. Introduction • Business Intelligence Business Case • Technology Solution Matrix • Business Intelligence Scorecard • BI Strategy and Framework • BI Implementation Roadmap
  • 3. So you want a BI solution !!! Where do we start ? How much will it cost ? How and what do we implement ? What is the What is budget ? wrong with what we have got ?
  • 4. What is Business Intelligence ? Business intelligence provides users with the data and tools they need to answer questions that are important to running the part of the business for which they are responsible. Business intelligence provides answers to basic questions such as: "How do my sales this year compare "What are my top with sales last five products?" year?" "What is the "What can we three-month predict for sales next moving average quarter?" of my sales?" "Why are sales down in this region?"
  • 5. BI Business Case • Integrated Reporting • One version of truth • Reduce TCO • Productivity enhancements • Quality of Data • Automation of manual reporting effort • Consistent measure of performance • Reduce the Latency of Information • Enable Organisational Agility
  • 6. The Business Case for BI and EPM “In times of economic stress, managers are looking for clear and immediate visibility into what’s happening in their business,” “Ideally, they want this information by customer, by product line, by sales channel, by whatever slice of the business is needed and they want to understand the reasons for performance variances.” “What they really want is a cross-functional view that combines metrics from different parts of the business, such as sales and manufacturing or HR and customer service,” - Paul Rodwick, VP Product Management, Oracle Business Intelligence.
  • 7. The Business Case for Packaged Analytics Gartner: SWOT: Oracle Business Intelligence Platform, Worldwide • “Packaged analytic applications can significantly reduce the time it takes to deploy BI and ongoing cost of ownership, if the requirements match well enough to the packaged content such that customization is minimal.” • “Of all the BI platform vendors, Oracle has arguably the most developed portfolio of packaged analytic applications” • “For the large installed base of Oracle E-Business Suite (EBS), PeopleSoft and Siebel customers, the growing use of OBIEE to deliver prebuilt reports and analytic applications against a packaged data warehouse built from their core operational applications makes the logic for adopting it very compelling indeed.”
  • 9. Approach Current State Assessment and Information Reporting Scorecard Framework and Roadmap Needs Current State Information Needs Reporting Scorecard Solution & Tool Reporting Roadmap Assessment Assessment recommendation •Workshops and •Workshops and •Assess where •Identify root cause. •Recommend a Interviews Interviews Organisation is in terms •Explore solutions. Reporting solution •Sample Report •Functional Information of Reporting. •Match Reporting implementation plan Artefacts Needs needs with potential that is aligned with •Document existing •Non Functional reporting solutions. Organisational information flow Requirements Reporting Strategy •Record reporting issues
  • 10. Current State Diagram Users Operational Systems Reporting Systems Reports Users Databases Operational Data Stores
  • 11. Business Intelligence Scorecard Characteristics Producing enough reporting to enable the “Running of the Business”. Predominately Facts and all reporting is around facts and data, any analysis of this information from reports is a manual process. The main focus of reporting is compliance. Data At this maturity level, reports are not just Facts and Data, but also allow significant “Measurement and Monitoring of the business”. The reporting focus at this level is Information around having an integrated approach to information gathering and reporting. At this level reporting moves beyond simple monitoring of performance and provides “Integrated Performance and Management Intelligence”. Reports provide Insight into Insight the Performance of the Organisation and factors that are influencing that performance. The reporting focus at this level is on Business Operations. Reporting at this level, not only provides Insight into Business Performance, it will also provide sufficient information to enable the “Fostering of Business Innovation Knowledge and people productivity”. The focus of reporting is on Efficiency. Reporting at this level will enable “Strategic Agility and Differentiation”. Reporting at this level takes strategic focus. Foresight
  • 12. Business Intelligence Indicators 5 5 4 4 Foresight Foresight 3 3 Knowledge Knowledge Indicators • Enterprise data frameworks. Information Maturity 2 2 Insight Insight Indicators • Cross-enterprise • Enterprise data information. 1 1 Information Information frameworks. • Enterprise Indicators • Cross-enterprise information- • Existence of information. governance process. Facts & Data Facts & Data Indicators Enterprise • Awareness of data information • Enterprise infrastructure information- quality. • Existence of some Indicators information frameworks. governance process. • Decisions made in infrastructure. • Cross-enterprise • Awareness of data the context of • Information infrastructure enterprise goals. limited or nonexistent. • Independent island of information. quality. • Individual methods of analysing information. • Enterprise data • Shared experience information. consolidation and through collaboration. • Independent data consolidation and access. • Individual results adopted as “corporate truth” without being access. • Key measures or validated reflecting in different • Business measures KPIs are consistent versions of truth. or KPIs are aligned across the enterprise. • Manual intervention used to within business units gather facts. but inconsistent across the enterprise. Strategic Value of Information
  • 13. Business Intelligence Solution Matrix Enterprise Business Intelligence Reporting Solutions Reporting Requirements High level KPI reporting High level KPI reporting •Oracle BI Answers Strategic •Positional Reporting •Oracle BI Dashboards •Dashboards Highlights, exceptions, •Financial Analysis Management reporting KPIs, Financial Ratios Management reporting •Hyperion Financial •Budget, Forecast, Modeling Management Management •Hyperion Profitability •Departmental Budget Reports •Adhoc Reporting •Oracle BI Answers Custom analytics and •Oracle BI Dashboards reporting Operational Reporting Operational •Real time operational Operational Reporting production reporting •Excel Reports Detailed Operational •Operational Transactional •Spreadsheet Server Reports Reporting (eg. Purchasing •Oracle Reports transactions, GL journals) •Oracle BI Publisher External •Audited Reports Statements, External Reporting Reports •Client Statements External Reporting •Online Reports •Hyperion Financial •Statutory Reporting Management
  • 14. Summary • Business Intelligence Business Case • Technology Solution Matrix • Business Intelligence Scorecard • BI Strategy and Framework • BI Implementation Roadmap
  • 15. Tell us what you think… • http://feedback.insync10.com.au