1. Name of the Program: Train the Trainer Program
Duration: 3 Days full time
Timings: 9.30 a.m. to 5.30 p.m.
This trainer‐specific program is designed to make all your training sessions leave
a lasting impact.
Training Objectives
• Plan and organize professional presentations
• Develop your own natural and relaxed communication style
• Learn to sell your ideas with clarity and force that inspires others
• Create an open, inclusive and stimulating learning environment
• Approach challenges in a way that leads to victories and success for participants
• Coach and develop participants to empower them and lead them to continuous improvement
Day One ‐ Foundation for Success
Training Objectives
1. Establish a framework for the program around the Five Drivers of Success as a
2. Trainer / Presenter
3. Focus on our expectations and goals for the training
4. Learn how we create and maintain a positive impression and strengthen the congruence of
our message
5. Begin to understand how we perceive ourselves and how others perceive us
6. The fundamentals of effectively presenting and building rapport with our audience
Kickoff and Foundation for Success
• The Five Drivers of Success as a Presenter/Trainer
• Top 10 Reasons to Become an Effective Presenter
• Qualities of Outstanding Presenters and Presentations
• 12 Qualities of Outstanding Presenters
• Self‐Assessment

2. • Cycle of Self‐Development
• Formulas for Feedback
• Understanding Ourselves and Others
• High Impact Presentation Principles
Day Two ‐ Preparation and Structure
Training Objectives
1. Establish the importance of knowing your audience
2. Discover the purposes appropriate for a presentation and how we can tailor our preparation
to meet the purpose
3. Differentiate yourself as a presenter through the Basic Structure
4. Bring complex and technical material alive
5. Learn and practice the Basic Principles of Adult Learning
Preparation and Structure
• The Importance of Preparation
• The Audience: It’s All About Them
• What’s the Point?
• The Basic Structure
• Openings: Making the Connection
• Forms of Evidence
• The Close: Our Final Words
• Questions and Answers
• Q & A Basic Format
Day Three ‐ Creating an Open and Engaged Learning Environment
Training Objectives
1. Discover the potential of our voice as a Communication tool
2. Learn ways to create a facilitative environment through communication, questioning, effective
listening, and cushioning responses
3. Develop an effective approach to handle pressure situations, hostile participants, and tough
questions
4. Practice facilitating with the group
Creating an Open and Engaged Learning Environment
• The Power of Our Vocal Tool
• Learning Styles
• Questioning and Listening
• Levels of Listening
• Cushions
• Ten Tips for Trainers–Questioning and Listening

3. • Preparing to take The Hot Seat
• Practice applying the tools, tips, and techniques of the training
• Reflect on the benefits of the training and commit to using them in the rollout of the systems
training initiative
• Each participant will deliver a 15‐minute training segment to pull everything covered in the
training together.
• This segment will be videotaped and reviewed. Feedback will be elicited from the group.
• Benefits, commitments, and action plan for the participants will present continuous
improvement to the group.