1. IBRAHIMA CAMARA
8121 Cole Wood Boulevard, Indianapolis, Indiana 46239
Phone: (317) 701-7699 E-Mail: iboucamara@gmail.com
Objectives
To obtain a position that utilizes my technical, communication, and leadership skills and affords opportunity to
gain experience in Computer Engineering Technology and Management.
Experience
Tier 2 Analyst - Salesforce.com (Marketing Cloud) 03-2015 to Present
n On a daily basis troubleshoot customer issues related to the Marketing Cloud products line.
n Train, explain products functionalities to clients and find issues’ root causes
n Support mainly FRENCH speaking clients during and after their onboarding process.
n Clearly communicate new releases to clients and help them cope with the products perpetual evolutions.
Area Manager - Parking Services, Indianapolis International Airport 09-2012 to 02-2015
n Manage daily Premium parking activities
n Process payroll
n Establish schedules
n Implement work policies
n Collaborate with the Indianapolis Airport Authority parking services
Internet Service Manager - MouNa Group Technology, Conakry, Guinea 10-2003 to 02-2007
n VSAT Antenna Setup
n Point-to-point Internet Access setup
n Wired and wireless local area Network setup
n Oversaw development and Implementation of a new Business Center
n Managed daily a team of 20 technicians and engineers
n Supervised several milestones projects with fortune 500 companies
n Collaborated with the company CEO in implementing new products and strategies
Education
Purdue School of Engineering & Technology, IUPUI, Indianapolis, IN 08-2009 to 12-2013
Bachelor of Science in Computer Engineering Technology GPA: 3.37
Core Courses:
Introduction to Circuit Analysis -Digital Fundamentals -Computer Communication -Data Management -
Telecommunications - Human Behavior in Organizations -Introduction to Microprocessors - Real-time Digital
Signal Processing - Intro to Website design HTML PHP - Automation and Process Control - Ethic and
leadership - Leadership in Global Workforce - Introduction to Microprocessors • Real-time Digital Signal
Processing • Intro to Website design HTML PHP • Automation and Process Control • Ethic and leadership in
Global Workforce
IT-Sup Casablanca, Morocco 08-2000 to 07-2002
Computer Technician
SKILLS
• Software Packages: Microsoft Word, Excel, PowerPoint and Publisher, Access
• Programming Languages: C++, Java, Visual Basic, PHP, C#, SQL, HTML
• Multilingual: Fluent in French and English and 3 other African languages