Mo'men F. Alsafadi is a junior technical support professional with over 2 years of experience in the Middle East. He has a B.S. in Computer Information Systems and experience delivering complex technical projects involving Oracle architecture. Mo'men is self-motivated, works well under pressure, and has a team-oriented approach. He currently works as a technical support specialist at Jopex company where he installs and maintains IT equipment and supports customers remotely or on-site.

1. Curriculum Vitae
Mo’men F. Alsafadi
Professional Profile Snap Shot
Mo’menisa juniortechnical supportwithmore than2 experienceasanTechnical Application in
Middle East. Mo’menengagedwithmultipletechnical projectinthe regioncontainscomplex
Technical deliveryinoracle architecture.
Mo’mensself-motivatedcanwork underpressure andhasteamspiritto deliverprojects
objectives.
Education
Graduated in august 2013 with a B. Sc. Degree in Computer Information System from Al albayt
University.
has a high school degree from "Al hussainSchool", Irbid, Jordan in 2007.
Work Experience
Technical support –Jopex company
Description(Responsible for the installation
and maintenance of IT equipment including
(but
not restricted to) printers, scanners, X-terms
and workstations. Supporting
customers using remote access technologies
and also by visiting client sites. as well quality
analyst responsibilities.
May 2015 to now
Social media employee and quality analyst–
Jopex company
Jun 2014 to April 2015
Part time Oracle OCA instructor ( Epkess
Company )
Aug. 2013 tell now
Assignments and few projects as a free lance Studying period
Projects:
a- Graduation project– establish and develop the web services site for Chamber of
commerce – Irbid - Jordan
b- Www. Gilt.com – quality assurance and testing
c- Www.FXstat.com – quality assurance and testing

2. d- www.teampower.ae – quality assurance and testing
e- www.strategictalk.com – quality assurance and testing
Training Courses
 During my work in Jopex company (from Jun 1st/2014 to December 1st
2014 ), I
haveFinished multi courses
Oracle (Sql ,Plsql,DBA) using Linux machine
VB.NET –Visual Studio 2010
ITIL
Microsoft Office 2013(power point , Word, Excel)
English
Managerial System
Communication skills
Introduction to ERP system
 Other courses
Awareness course (ISO 9001) Engineers Syndicate present
Small Business Administration FINCA company Present
Oracle (sql,plsql) SDK August 20th
/2012 to
September 20th
/2012
Skills
 Languages:
- Arabic & English.
 Communication Skills: Excellent.
References
1. Mohanned Ali –RTA +(971 527992022)

3. Personal Information
Name: Mo' men Fareed NawafAlsafadi
Gender / Status: Male / single
Place and Date of Birth’s: August 4th 1989
Nationality: Jordanian
Permanent Residence: Amman - Jordan
Contact: Mobile: + (962)-785370844
: +971-556299776
Email: alsafadi89@gmail.com
Regards;
Mo’menalsafadi