TESDA TM1 Portfolio Computer Systems Servicing NC II

Computer Systems
Servicing NC II
Table of Contents
Date Developed:
Sept 2019
Date Revised:
Document No. USPF-TM1-2019-batch #34
Issued by:
USPF-LRC
Page 1 of 277
Developed by:
Ian Mars P. Acut Revision # 01
UNIVERSITY OF SOUTHERN PHILIPPINES FOUNDATION
LEARNING RESOURCE CENTER
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
IAN MARS P. ACUT
COMPUTER SYSTEMS SERVICING NC II
Qualification Title

Computer Systems
Servicing NC II
Table of Contents
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Page 2 of 277
Developed by:
TABLE OF CONTENTS
PRELIMINARIES PAGE
Curriculum Vitae…………………………………………………………………6
College Diploma……………………………………………………………………8
National Certificate……………………………………………………………….9
PRC Certification of Passing (LET)…………………………………………….10
PRC Certification of Board Rating (LET).…………………………………….11
Cisco Networking Academy Program…………………………………………12
PLAN TRAINING SESSION………………………………………………………14
Data Gathering Instrument for Trainee’s Characteristics……………….15
Session Plan……………………………………………………………………….29
Competency-Based Learning Materials…………………………………...35
Module Content……………………………………………………………………39
Learning Outcome No. 1…………………………………………………………41
Learning Experiences…………………………………………………………….43
Information Sheet 1.1-1………………………………………………………….45
Self-Check 1.1-1……………………………………………………………………73
Answer Key 1.1-1…………………………………………………………………..75
Task Sheet 1.1-1……………………………………………………………………76
Performance Criteria Checklist 1.1-1………………………………………….83
Information Sheet 1.1-2…………………………………………………………..84
Self-Check 1.1-2…………………………………………………………………….107
Answer Key 1.1-2……………………………………………………………………108
Task Sheet 1.1-2…………………………………………………………………….109

Computer Systems
Servicing NC II
Table of Contents
Date Developed:
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Date Revised:
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Performance Criteria Checklist 1.1-2…………………………………………….116
Information Sheet 1.1-3…………………………………………………………….117
Self-Check 1.1-3………………………………………………………………………143
Answer Key 1.1-3……………………………………………………………………..144
Job Sheet 1.1-3……………………………………………………………………….145
Performance Criteria Checklist 1.1-3……………………………………………161
Evidence Plan…………………………………………………………………………162
Table of Specification………………………………………………………………..163
Written Test……………………………………………………………………………164
Answer Key…………………………………………………………………………….172
Performance Test……………………………………………………………………..173
List of Equipments, Tools and Materials………………………………………..182
Performance Criteria Checklist……………………………………………………184
Questioning Tool……………………………………………………………………..185
Inventory of Training Resources………………………………………………….192
Bibliography…………………………………………………………………………..197
SUPERVISE WORK-BASED LEARNING…………………………………………198
Form 4.1 Self-Assessment Check…………………………………………………199
Evidences/Proof of Current Competencies……………………………………..204
Identifying Training Gaps…………………………………………………………..205
Training Needs………………………………………………………………………..207
Memorandum of Agreement……………………………………………………….208
Endorsement Letter………………………………………………………………….211
Training Plan………………………………………………………………………….212

Computer Systems
Servicing NC II
Table of Contents
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Trainee’s Record Book……………………………………………………………….214
Trainee’s Progress Sheet…………………………………………………………….226
On the Job Training Evaluation Form……………………………………………229
Training Session Evaluation……………………………………………………….232
Average Ratings……………………………………………………………………….238
FACILITATE LEARNING SESSION……………………………………………….240
Training Activity Matrix…………………………………………………………….241
Progress Chart………………………………………………………………………..243
Achievement Chart…………………………………………………………………..244
Minutes of the Meeting Template…………………………………………………245
Training Evaluation Report………………………………………………………...248
MAINTAIN TRAINING FACILITIES……………………………………………….253
Workshop Lay-out……………………………………………………………………254
Operational Procedure………………………………………………………………255
Workshop Housekeeping Schedule………………………………………………257
Workshop Inspection Checklist…………………………………………………..260
Equipment Maintenance Schedule……………………………………………….262
Equipment Maintenance Inspection Checklist…………………………………264
Tag Out Index Card…………………………………………………………………..265
Waste Segregation List………………………………………………………………267
Break Down/Repair Report………………………………………………………..268
Salvage Report………………………………………………………………………..269
Equipment Record with Code and Drawing……………………………………271
Inspection Report…………………………………………………………………….272

Computer Systems
Servicing NC II
Table of Contents
Date Developed:
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Purchase Request…………………………………………………………………….273
UTILIZE ELECTRONIC MEDIA…………………………………………………….274
Contents on CD……………………………………………………………………….275
Compact Disk…………………………………………………………………………276

Computer Systems
Servicing NC II
Preliminaries
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Page 6 of 277
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570-3 M.L. Quezon St. Maguikay Mandaue City 6014 PH
 http://ian-mars.blogspot.com +63+9232790791
 https://ianmars.blogspot.com  ian.mars.acut@gmail.com
CURRICULUM VITAE
Education
October 2018 Certificate in Professional Education
Cebu Technological University Main Campus
Corner M.J. Cuenco Avenue and R. Palma St.
Cebu City 6000 Philippines
October 2014 BASIC TRAINING
(Regulation VI/1 of the 1978 STCW Convention, as Amended)
University of Cebu
Maritime Education and Training Center
Alumnos, Mambaling, Cebu City Philippines
October 2003 Bachelor of Science in Computer Engineering (5 yrs)
University of San Carlos
Nasipit Talamban,
Cebu City Philippines 6000
8526 BSCompe-2003
July 2001 Cisco Networking Academy Program (2 yrs)
University of Cebu
Cebu City Philippines 6000
Academy ID: 10399
Certification
March 16, 2019 National Certificate II
“Computer Systems Servicing”
Technical Education and Skills Development Authority
Certificate Number: 19072202009686
Valid Until: March 15, 2024
Ian Mars P. Acut

Computer Systems
Servicing NC II
Preliminaries
Date Developed:
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Page 7 of 277
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Professional Affiliation
June 13, 2019~ License Professional Teacher
present Professional Regulations Commission
License Number: 1770359
2008~ ACCU
present Association of C and C++ Users
Work Experience
3/2004~1/2005 Faculty Member/Office Staff
Royal Oaks International School
U.N. Avenue, Alang-alang
Mandaue City Philippines 6014
7/2005~11/2005 Application Developer
C&E Corporation (IT Software)
Meralco Avenue cor. Gen. Araneta St.
Pasig City Philippines 1600
12/2007~3/2008 IT Instructor
AMA Computer Learning Center
Door F-J, Northpoint Business Center M.C. Briones,
Mandaue City, Cebu
7/2007~1/2008 Application Developer
British Armour Manufacturing International, Inc.
MEZ 1, Gate 5, Europe Bldg.
6015 Mactan Cebu, Philippines
4/2008~5/2008 Systems Administrator
Ocean Transport Group of Companies, Inc.
Plaridel St. Ouano Wharf Centro,
Mandaue City
2/2013~1/2014 SCADA Supervisor
Jubail Royal Commission
SADEEM AGRICULTURAL CO.
P.O. Box 305800
Riyadh 11361 Kingdom of Saudi Arabia
3/2016~4/2018 Data Entry Specialist
TELENET
5th Floor GAGFA IT Center
F. Cabahug St., Kasambagan,
Cebu City, Philippines

Computer Systems
Servicing NC II
Preliminaries
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COLLEGE DIPLOMA

Computer Systems
Servicing NC II
Preliminaries
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NATIONAL CERTIFICATE

Computer Systems
Servicing NC II
Preliminaries
Date Developed:
Sept 2019
Date Revised:
Issued by:
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Page 10 of 277
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PRC Certification of Passing LET

Computer Systems
Servicing NC II
Preliminaries
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Page 11 of 277
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PRC Certification of Board Rating LET

Computer Systems
Servicing NC II
Preliminaries
Date Developed:
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Page 12 of 277
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CISCO NETWORKING ACADEMY PROGRAM

Computer Systems
Servicing NC II
Preliminaries
Date Developed:
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Page 13 of 277
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Computer Systems Servicing
NC II
Plan Training Session
Date Developed:
Sept 2019
Date Revised:
Document No. USPF-TM1-2019-batch
#34
Issued by:
USPF-LRC
Page 14 of 277Developed by:
Plan
Training
Session

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Data Gathering Instrument for Trainee’s Characteristics
Please answer the following instrument according to the
characteristics described below. Encircle the letter of your choice that best
describes you as a learner. Blank spaces are provided for some data that
need your response.
Name: Rosita Navarro
Characteristics of learners
Language, literacy
and numeracy
(LL&N)
Average grade in:
English
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
a. 75 to 79
Average grade in:
Math
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Cultural and
language
background
Ethnicity/culture:
a. Cebuano
b. Ifugao
c. Igorot
d. Ibanag
e. Gaddang
f. Muslim
g. Ibaloy
h. Tagalog
i. Others( please specify)_____________
Education &
general
knowledge
Highest Educational Attainment:
a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masters Graduate

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
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Date Revised:
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g. With units in Doctoral Level
h. Doctoral Graduate
Gender a. Male
b. Female
Age Your age: _40____
Physical ability 1. Disabilities(if any)______N/A____________
2. Existing Health Conditions (Existing illness if
any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension
f. Diabetes
g. Others(please specify) ___________________
Previous
experience with
the topic
NC Certificates if any (related to your qualification)
a. NC certified
b. NC graduate
c. NC trainer
d. NC lead trainer
Number of years working as a______
Previous
learning
experience
List down trainings related to NC
1. Cisco Networking Academy Program
2. Visual Basic Programming
3. .NET Framework Programming
Training Level
completed
National Certificates acquired and NC level
(related to your qualification)
National Certificate II Computer Systems

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
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and Servicing
Special courses Other courses related to NC
a. Units in education
b. Master’s degree units in education
c. Others(please specify)
DPE/CPE
Learning styles a. Visual - The visual learner takes mental
pictures of information given, so in order for
this kind of learner to retain information,
oral or written, presentations of new
information must contain diagrams and
drawings, preferably in color. The visual
learner can't concentrate with a lot of activity
around him and will focus better and learn
faster in a quiet study environment.
b. Kinesthetic - described as the students in
the classroom, who have problems sitting
still and who often bounce their legs while
tapping their fingers on the desks. They are
often referred to as hyperactive students
with concentration issues.
c. Auditory- a learner who has the ability to
remember speeches and lectures in detail
but has a hard time with written text. Having
to read long texts is pointless and will not be
retained by the auditory learner unless it is
read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities where
they can watch, listen and then review what
has happened.
f. Theorist - Learns most when ideas are linked
to existing theories and concepts.
g. Pragmatist - Learns most from learning
activities that are directly relevant to their

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
situation.
Other needs a. Financially challenged
b. Working student
c. Solo parent
d. Others(please specify)
Gives up and sacrifices job to give way for
the TMC training.

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
FORM 4.1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary
data or information which is essential in planning training
sessions. Please check the appropriate box of your answer
to the questions below.
BASIC COMPETENCIES
CAN I…? YES NO
1. PARTICIPATE IN WORKPLACE COMMUNICATION
1.1 Obtain and convey workplace information

1.2 Participate in workplace meetings and discussions

1.3 Complete relevant work related documents

2. WORK IN TEAM ENVIRONMENT
2.1 Describe team role and scope

2.2 Identify own role and responsibility within team

2.3 Work as a team member

3. PRACTICE CAREER PROFESSIONALISM
3.1 Integrate personal objectives with organizational goals

3.2 Set and meet work priorities

3.3 Maintain professional growth and development

4. PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
4.1 Identify hazards and risks

4.2 Evaluate hazards and risks

4.3 Control hazards and risks


Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
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BASIC COMPETENCIES
CAN I…? YES NO
4.4 Maintain OHS awareness

(Note: Basic & Common, not applicable to ESL)
COMMON COMPETENCIES
CAN I…? YES NO
1. APPLY QUALITY STANDARDS
1.1 Assess quality of received materials

1.2 Assess own work

1.3 Engage in quality improvement

2. PERFORM COMPUTER OPERATIONS
2.1 Plan and prepare for task to be taken undertaken

2.2 Input data into computer

2.3 Access information using computer

2.4 Produce output/ data using computer system

2.5 Use basic functions of a www-browser to locate information

2.6 Maintain computer equipment and systems

3. PERFORM MENSURATION AND CALCULATION
3.1 Select measuring instruments

3.2 Carry out measurements and calculation

3.3 Maintain measuring instruments

4. PREPARE AND INTERPRET TECHNICAL DRAWING
4.1 Identify different kinds of technical drawings


Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
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Date Revised:
Issued by:
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BASIC COMPETENCIES
CAN I…? YES NO
4.2 Interpret technical drawing

4.3 Prepare/make changes to electrical/electronic schematics
and drawings 
4.4 Store technical drawings and equipment /instruments

5. USE HAND TOOLS
5.1 Plan and prepare for tasks to be undertaken

5.2 Prepare hand tools

5.3 Use appropriate hand tools and test equipment

5.4 Maintain hand tools

6. TERMINATE AND CONNECT ELECTRICAL WIRING AND
ELECTRONICS CIRCUIT
6.1 Plan and prepare for termination/connection of electrical
wiring/electronics circuits 
6.2 Terminate/connect electrical wiring/electronic circuits

6.3 Test termination/connections of electrical wiring/electronics
circuits. 
7. TEST ELECTRONIC COMPONENTS
7.1 Determine criteria for testing electronics components

7.2 Plan an approach for component testing

7.3 Test components

7.4 Evaluate the testing process

CORE COMPETENCIES
CAN I…? YES NO

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
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CORE COMPETENCIES
CAN I…? YES NO
1. INSTALL AND CONFIGURE COMPUTER SYSTEMS
1.1 Assemble computer hardware

1.2 Prepare installer

1.3 Install operating system and drivers for peripherals/devices

1.4 Install application software

1.5 Conduct testing and documentation

2. SET-UP COMPUTER NETWORKS
2.1 Install network cables

2.2 Set network configuration

2.3 Set router/Wi-Fi/wireless access point/repeater
configuration 
2.4 Inspect and test the configured computer networks

3. SET-UP COMPUTER SERVERS
3.1 Set-up user access

3.2 Configure network services

3.3 Perform testing, documentation and pre deployment
procedures 
4. MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
4.1 Plan and prepare for maintenance and repair

4.2 Maintain computer systems and networks

4.3 Diagnose faults of computer systems and networks


Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
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CORE COMPETENCIES
CAN I…? YES NO
4.4 Rectify/correct defects in computer systems and networks

4.5 Inspect and test the computer systems and networks

Note: In making the Self-Check for your Qualification, all required competencies
should be specified. It is therefore required of a Trainer to be well- versed
of the CBC or TR of the program qualification he is teaching.

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
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Evidences/Proof of Current Competencies
Form 4.2: Evidence of Current Competencies acquired related to
Job/Occupation
Current
competencies
Proof/Evidence Means of validating
Install and
configure
computer systems
Set-up Computer
Networks
Certificate of Training Cisco Networking Academy
Program (2 years)
Set-up Computer
Servers
Certificate of Employment Call Employer
Maintain and Repair
Computer Systems
and Networks
Certificate of Employment Call Employer

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the
evidences of current competencies (Form 1.2), the Trainer will be able to
identify what the training needs of the prospective trainee are.
Form 4.3 Summaries of Current Competencies Versus Required
Competencies
Required Units of
Competency/Learning
Outcomes based on CBC
Current
Competencies
Training
Gaps/Requirements
1. Install and configure computer systems
1.1 Assemble
computer
hardware
1.1 Assemble
computer hardware
1.2 Prepare Installer 1.2 Prepare Installer
1.3 Install operating
system & drivers
for
peripherals/device
s
1.3 Install operating
system & drivers for
peripherals/devices
1.4 Install
application
software
1.4 Install
application software
1.5 Conduct testing
and
documentation
1.5 Conduct testing
and documentation
2. Set-up computer networks
2.1 Install network
cables
2.1 Install network
cables
2.2 Set network
configuration
2.2 Set network
configuration
2.3 Set router/Wi-
Fi/wireless access
point/repeater
configuration
2.3 Set router/Wi-
Fi/wireless access
point/repeater
configuration

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
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Date Revised:
Issued by:
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2.4 Inspect & test the
configured
computer
networks
configured computer
networks
3. Set-up computer servers
3.1 Set-up user
access
3.1 Set-up user
access
3.2 Configure
network services
3.2 Configure
network services
3.3 Perform testing,
documentation &
pre-deployment
practices
3.3 Perform testing,
documentation &
pre-deployment
practices
4. Maintain & repair computer systems & networks
4.1 Plan & prepare
for maintenance &
repair
4.1 Plan & prepare
for maintenance &
repair
4.2 Maintain
computer systems
& networks
4.2 Maintain
computer systems &
networks
4.3 Diagnose faults
of computer
systems
4.3 Diagnose faults of
computer systems
4.4 Rectify/correct
defects in
computer systems
4.4 Rectify/correct
defects in computer
systems
computer systems
& networks
computer systems &
networks

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Using Form No.1.4, convert the Training Gaps into a Training Needs/
Requirements. Refer to the CBC in identifying the Module Title or Unit of
Competency of the training needs identified.
Form No. 1.4: Training Needs
Training Needs
(Learning Outcomes)
ALL L.O. with NO
Module Title/Module of
Instruction
1.1 Assemble computer hardware Installing & configuring
computer systems
1.3 Install operating system & drivers for
peripherals/devices
1.5 Conduct testing & documentation

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
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Module of Instructions
Qualification
1. INSTALL AND CONFIGURE COMPUTER SYSTEMS
1.1 Assemble computer hardware
1.3 Install operating system and drivers for peripherals/devices
1.5 Conduct testing and documentation
2. SET-UP COMPUTER NETWORKS
2.1 Install network cables
2.2 Set network configuration
2.3 Set router/Wi-Fi/wireless access point/repeater configuration
2.4 Inspect and test the configured computer networks
3. SET-UP COMPUTER SERVERS
3.1 Set-up user access
3.2 Configure network services
3.3 Perform testing, documentation and pre deployment procedures
4. MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
4.1 Plan and prepare for maintenance and repair
4.2 Maintain computer systems and networks
4.3 Diagnose faults of computer systems and networks
4.4 Rectify/correct defects in computer systems and networks
4.5 Inspect and test the computer systems and networks

Computer Systems
Servicing NC II
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
SESSION PLAN
Sector : Electronics Sector
Qualification Title : Computer Systems Servicing NC II
Unit of Competency : Install and Configure Computer Systems
Module Title : Installing and Configuring Computer Systems
Learning Outcomes:
1 Assemble Computer Hardware
2 Install operating system and drivers for peripherals/devices.
3 Install the computer application software
4 Conduct testing and documentation
A. INTRODUCTION
This module covers the outcomes required in installing and configuring desktop and workstation computers
systems. It consists of competencies to assemble computer hardware, install operating system and drivers for
peripherals/devices, and install application software as well as to conduct testing and documentation.
B. LEARNING ACTIVITIES
LO 1: Assemble Computer Hardware
Learning Content Methods Presentation Practice Feedback Resources Time
OH & S Policies
and Procedures for
Self-paced
Learning
Read information
sheet 1.1-1 OH & S
Answer Self Compare
Answer key
CBLM 25

Computer Systems
Servicing NC II
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Assembling
Computer
Hardware
Policies and
Procedures for
Assembling
Computer Hardware
Check 1.1-1 1.1-1 min
Demonstration Perform Task
Sheet 1.1-1
Observe OH &
S Policies and
Procedures in
Assembling
Computer
Hardware
Evaluate
using
Performance
Criteria
Checklist
1.1-1
Anti static
strap/Mult
itester/UT
P Cable
Tester/Phil
ipps
Screwdrive
r/Tweezer
15
min
Tools, equipment and
testing devices
Self-paced
Learning
Read information
sheet 1.1-2 Tools,
Equipment and
Testing Devices to
assemble
computer(s).
Answer Self
Check 1.1-2
Compare
Answer key
1.1-2
CBLM 30
mins
Sheet 1.1-2
Tools,
Equipments,
Testing Devices
in
assembling/dis
assembling
Evaluate
using
Performance
Criteria
Checklist
1.1-2
Anti-static
strap/
Multitester
/Philipps
Screwdrive
r/UTP
Cable
Tester/Tw
30
mins

Computer Systems
Servicing NC II
Date Developed:
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Date Revised:
Issued by:
USPF-LRC
computer(s) eezer/Tone
r Probe
Computer Hardware Self-paced
Learning
Read information
sheet 1.1-3
Computer
Hardware(s) needed
to assemble in
accordance with
established
procedures and
systems
requirements
Answer Self
Check 1.1-3
Compare
Answer key
1.1-3
CBLM 1hr
Demonstration Perform Job
Sheet 1.1-3
Assemble PC.
Evaluate
using
Performance
Criteria
Checklist
1.1-3
Motherboa
rd, Power
Supply,
I/O
Devices,
Memory,
Internet
Connectio
n Devices
1 hr.
LO 2: Prepare Installer
Installer Demonstration Perform
TaskSheet 1.2-
Evaluate
using
Performance
CBLM
Installer
10 min

Computer Systems
Servicing NC II
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
1
Identify
Installer
Criteria
Checklist
1.2-1
LO 3: Install operating system and drivers for peripherals/devices
Operating system (OS) Self-paced
Learning
Read information
sheet 1.3-1
Computer Operating
System
Answer Self
Check 1.3-1
Compare
Answer key
1.3-1
CBLM 2 hrs
Sheet 1.3-1
Install
Operating
Systems
Evaluate
using
Performance
Criteria
Checklist
1.3-1
Windows/
Linux/Mac
intosh
2 hrs
Device
Drivers/Peripheral
Devices
Self-paced
Learning
Read information
sheet 1.3-2 Device
Drivers for
peripherals/devices
Answer Self
Check 1.3-2
Compare
Answer key
1.3-2
CBLM 1 hr.
Sheet 1.3-2
Install Device
Drivers/Periphe
Evaluate
using
Performance
Criteria
Device
Drivers/Pe
ripherals
1 hr.

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rals Checklist
1.3-2
LO 4: Install Application Software
Application
Software
Self-paced Read information
sheet 1.4-1
Application Software
Answer Self
Check 1.4-1
Compare
Answer key
1.4-1
CBLM 1 hr
Sheet 1.4-1
Install
Application
Software
Evaluate
using
Performance
Criteria
Checklist
1.4-1
MS
Office,
AutoCA
D, et
al…
1 hr.
LO 5: Conduct Testing and Documentation
Stress Test Self-paced
Learning
Read information
sheet 1.5-1 Stress
Test
Answer Self
Check 1.5-1
Compare
Answer key
1.5-1
CBLM 1 hr.
Sheet 1.5-1
Stress Test
Evaluate
using
Performance
Criteria
Penetra
tion
tool
1 hr.

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Checklist
1.5-1
C. ASSESSMENT PLAN
 Written Examination
 Demonstration with Oral Questioning Using Performance Test and Questioning Tools.
D. TEACHER’S SELF-REFLECTION OF THE SESSION
Ian Mars P. Acut
Trainer

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COMPETENCY BASED LEARNING MATERIALS
Computer Systems Servicing NC II
Sector : Electronics
Qualification Title: Computer Systems Servicing NC II
Unit of Competency: Install and Configure Computer Systems
Module Title: Installing and Configuring Computer Systems
Learning Outcome: Assemble Computer Hardware

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Module Content
Module Content
Module Content
Module ContentModule Content
Learning Outcome Summary
Learning Experiences
Information Sheet
Self Check
Self Check Answer Key
Operation/Task/Job Sheet
Performance Criteria Checklist
References/Further Reading
PARTS OF A COMPETENCY-BASED LEARNING MATERIAL
PACKAGE
In our efforts to standardize CBLM, the
above parts are recommended for use
in Competency Based Training (CBT) in
Technical Education and Skills
Development Authority (TESDA)
Technology Institutions. The next
sections will show you the components
and features of each part.
List of Competencies
Front Page

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(Computer Systems Servicing NC II)
COMPETENCY-BASED LEARNING MATERIALS
List of Competencies
No. Unit of Competency Module Title Code
BASIC COMPETENCIES
1
PARTICIPATE IN
WORKPLACE
COMMUNICATION
Participating in
Workplace
Communication
500311105
2
WORK IN TEAM
ENVIRONMENT
Working in Team
Environment
500311106
3
PRACTICE CAREER
PROFESSIONALISM
Practicing Career
Professionalism
500311107
4
PRACTICE
OCCUPATIONAL
HEALTH AND SAFETY
PROCEDURES
Practicing Occupational
Health and Safety
Procedures
500311108
COMMON COMPETENCIES
1
APPLY QUALITY
STANDARDS
Applying Quality
Standards
ELC315202
2
PERFORM COMPUTER
OPERATIONS
Performing Computer
Operations
ELC311203
3
PERFORM
MENSURATION AND
CALCULATION
Performing Mensuration
and Calculation
ELC311201
4
PREPARE AND
INTERPRET
TECHNICAL DRAWING
Preparing and
Interpreting Technical
Drawing
ELC311202
5 USE HAND TOOLS Using Hand Tools
ELC724201

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6
TERMINATE AND
CONNECT
ELECTRICAL WIRING
AND
ELECTRONICS
CIRCUIT
Terminating and
Connecting Electrical
Wiring and Electronics
Circuit
ELC724202
7
TEST ELECTRONIC
COMPONENTS
Testing Electronic
Components
ELC724205
CORE COMPETENCIES
1
INSTALL AND
CONFIGURE
COMPUTER SYSTEMS
Installing and
Configuring Computer
Systems
ELC724331
2
SET-UP COMPUTER
NETWORKS
Setting-up Computer
Networks
ELC724332
3
SET-UP COMPUTER
SERVERS
Setting-up Computer
Servers
ELC724333
4
MAINTAIN AND
REPAIR COMPUTER
SYSTEMS AND
NETWORKS
Maintaining and
Repairing Computer
Systems and Networks
ELC724334

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MODULE CONTENT
(INSTALL AND CONFIGURE COMPUTER SYSTEMS)
UNIT OF COMPETENCY : INSTALL AND CONFIGURE COMPUTER
SYSTEMS
MODULE TITLE : Installing and Configuring Computer
Systems
MODULE DESCRIPTOR : This module covers the outcomes
required in installing and configuring
desktop and workstation computers
systems. To assemble computer
hardware, install operating system and
drivers for peripherals/devices, and
install application software as well as to
conduct testing and documentation.
NOMINAL DURATION : 180 hours
LEARNING OUTCOMES:
At the end of this module you MUST be able to:
1. Assemble Computer Hardware
2. Prepare Installer
3. Install Operating System and Device Drivers for peripherals/devices
4. Install Application Software
5. Conduct Testing and Documentation
ASSESSMENT CRITERIA:
1. Unit assembly is planned and prepared to ensure OH & S policies
and procedures are followed in accordance with systems
requirements.
2. Materials necessary to complete the work are identified and obtained
in accordance with established procedures and checked against
systems requirements.

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3. Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
procedures and checked for correct operation and safety.
4. Computer hardware is assembled in accordance with established
procedures and systems requirements.
5. Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements.
6. Portable bootable devices are created in accordance with software
manufacturer instruction.
7. Customized installers are prepared in accordance with software
utilization guide and end user agreement.
8. Installation of portable applications are carried out in accordance
with software user guide and software license.
9. Operating system (OS) is installed in accordance with established
installation procedures and to comply with end-user requirements.
10. Peripherals/devices drivers are installed and configured in
accordance with manufacturer’s instructions and/or OS installation
procedures.
11. OS and drivers updates/patches are accessed and installed in
accordance with manufacturer’s recommendations and requirements.
12. On-going checks of the quality of the work are undertaken in
accordance with established procedures.
13. Application software are installed based on software installation
guides, end-user requirements and software license agreement.
14. Variation to application software installation is carried out in
accordance to customer/client requirements.
15. Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements.
16. Devices/systems and/or installations is tested to determine whether
it conforms to requirements.
17. Stress test is conducted to ensure reliability of equipment in
accordance with manufacturer’s instructions and system
requirements.
18. 5S and 3Rs are followed according to environmental policies.
19. Documentation in relation to the test is forwarded to appropriate
personnel and/or authority in accordance with requirements.

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LEARNING OUTCOME NO.__1___
Assemble Computer Hardware
Contents:
1. OH & S safety procedures, TIA/EIA cabling standards, ISO OSI
Reference Model troubleshooting computer or network problems,
IEEE electrical and electronic standards.
2. Basic terms, concepts, functions and characteristics of PC Hardware
components.
3. Structure and the different File Systems of Operating Systems.
4. Familiarization with the various computer systems’ components and
peripherals.
5. System Configuration/Settings of computer systems and devices.
Assessment Criteria
1. Unit assembly is planned and prepared to ensure OH & S policies
and procedures are followed in accordance with systems
requirements.
2. Materials necessary to complete the work are identified and obtained
in accordance with established procedures and checked against
systems requirements.
3. Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
procedures and checked for correct operation and safety.
4. Computer hardware is assembled in accordance with established
procedures and systems requirements.
5. Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements.
Conditions
The participants/students/trainees must be provided and will have access
to:
1. Personal Protective equipment (e.g. protective googles eyewear, anti-
static wrist wrap, gloves)

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2. Electronic laboratory hand tools (assorted pliers, assorted screw
drivers, soldering iron & desoldering tool, multitester, cable tester,
crimper)
3. Either commercially available OS or open-source OS, device drivers,
software applications.
Assessment Method:
1. Self-paced learning
2. Hands-on
3. Demonstration/Simulation
4. Written Examination

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Learning Experiences
Learning Outcome No. _1___
Assemble Computer Hardware
Learning Activities Special Instructions
1. Read information sheet 1.1-1 OH
& S Policies and Procedures for
Assembling Computer Hardware.
The Session Plan is your main
guide in delivering CBT. It is the
blueprint of your training design.
The learning activities of this LO
will help you design training
sessions.
The TESDA recommended
template for the session plan is
provided herein. The information
sheets provide activities that will
help you understand the
components of the session plan.
A session plan for one of the LO’s
of your qualification is the
requirement of this LO. It will
serve as a portfolio for your
Institutional Competency
Evaluation.
Present your session plan to your
trainer as you accomplish it so
that you will be guided.
2. Answer self-check 1.1-1
Compare your answers with
Answer Key 1.1-1
3. Demonstrate and perform Task
Sheet 1.1-1
4. Demonstrate and evaluate using
1.1-1
5. Read information sheet 1.1-2
Tools, Equipment and Testing
Devices to install computer/s.
6. Answer self-check 1.1-2.
Answer Key 1.1-2.
7. Demonstrate and perform Task
Sheet 1.1-2 Tools, Equipments,
Testing Devices in
assembling/disassembling
computer(s).
Performance Criteria Checklist 1.1-2.

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9. Read information sheet 1.1-3
Computer Hardware/s needed to
assemble in accordance with
established procedures and
system requirements.
10. Answer self-check 1.1-3
Answer Key 1.1-3
11. Demonstrate and perform Job
Sheet 1.1-3. Assemble PC.
1.1-3.
After doing all activities of
this LO, you are ready to
proceed to the next LO on
preparing basic instructional
materials.

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Information Sheet 1.1-1
OH & S Policies and Procedures for Assembling Computer
Hardware
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Enumerate the three different objectives in occupational health and
safety.
2. Although work provides many economic & other benefits, a wide
array of workplace hazards also present risks to the health & safety
of people at work. Enumerate these hazards.
3. Describe each of these hazards that present risks to health & safety
of people at work.
4. Enumerate OH & S risks & hazards By Industry.
5. What should Risk Assessment should do?
6. OH & S Standards & Procedure beyond & above contemporary.
7. Enumerate the different Occupational Health Disparities.
8. Enumerate Universities that offer training in OHS.
9. When is the “World Day for Safety and Health” celebrated by ILO.
Allotted Time: 120 minutes
Occupational Health & Safety:
Occupational safety and health (OSH), also commonly referred
to as occupational health and safety (OHS), occupational health, or
workplace health and safety (WHS), is a multidisciplinary field concerned
with the safety, health, and welfare of people at work. These terms also refer
to the goals of this field.
The goals of occupational safety and health programs include to
foster a safe and healthy work environment. OSH may also protect co-
workers, family members, employers, customers, and many others who
might be affected by the workplace environment.
In common-law jurisdictions, employers have a common law
duty to take reasonable care of the safety of their employees. Statute law
may in addition impose other general duties, introduce specific duties, and

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create government bodies with powers to regulate the workplace safety
issues.
The main focus in occupational health is on three different objectives.
According to the Joint ILO/WHO Committee on Occupational Health,
there are three objectives:
A. The maintenance & promotion of worker’s health & working
capacity;
B. The improvement of working environment and work to become
conducive to safety and health and;
C. Development of work organizations and working cultures in a
direction which supports health & safety at work and in doing so
also promotes a positive social climate and smooth operation and
may enhance productivity of the undertakings.
This painting depicts a woman
examining her work on a lathe at
a factory in Britain during World
War II. Her eyes are not
protected. Today, such practice
would not be permitted in most
industrialized countries that
adhere to occupational health and
safety standards for workers. In
many countries, however, such
standards are still either weak or
nonexistent.

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Working Cultures Reflected in: (ILO/WHO)
A. Managerial Systems
B. Personnel Policy
C. Principles for participation
D. Training Policies
E. Quality Management of the undertaking
Aims of Occupational Health
A. The promotion & maintenance of the highest degree of physical,
mental & social well-being of workers in all occupations;
B. The prevention amongst workers of departure from health caused
by their working conditions;
C. The protection of workers in their employment from risks resulting
from factors adverse to health;
D. The placing and maintenance of the worker in an occupational
environment adapted to his physiological and psychological
capabilities.
E. The adaptation of work to man and of each man to his job.
Wide Range of Disciplines &
Professions:
Medicine
Psychology
Epidemiology
Physiotherapy &
Rehabilitation
Occupational
Therapy
Occupational
Medicine
Human
Factors &
Ergonomics
Others

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History of OH & S
Harry McShane, age 16, 1908. Pulled into machinery in a
factory in Cincinnati and had his arm ripped off at the
shoulder and his leg broken without any compensation.
Recent – the research & regulation of
occupational safety
Industrial Revolution – Worker’s health entered
consideration al labor movements arose in
response to worker concerns in the wake of the
industrial revolution.
1802 onwards – Factory Acts of the early 19th
century in the U.K. arose out of concerns about
the poor health of children working in cotton
mills.
1833 – Dedicated Professional Factory
Inspectorate
Act in 1844 – Restrictions on working hours for women in the textile
industry introduced a requirement for machinery guarding.
1840 Findings of a Royal Commission – state of conditions for the
workers of the mining industry that documented the appalingly
dangerous environment that they had to work in and the high frequency
of accidents.
Mines Act of 1842 – Inspectorate for mines and colleries
1850 – Mine Inspectors were able to enter & inspect premises at their
discretion.
1883 – Otto von Bismarck inaugurated the first social insurance
legislation & the first worker’s compensation law.
1884 – First worker’s compensation law in the Western world. Similar
acts followed in other countries, partly in response to labor unrest.

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Workplace Hazards that present risks to the OH & S
A. Chemicals
B. Biological Agents
C. Physical Factors
D. Adverse Ergonomic Conditions
E. Allergens
F. Complex network of safety risks
G. Broad range of psychosocial risk factors
Physical Hazards – includes the following:
 Occupational hearing loss
 Falls
 Machines have moving parts, sharp
edges, hot surfaces & other hazards
with the potential to crush, burn,
cut, shear, stab or otherwise strike
or wound workers if used unsafely

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Biological Hazards – includes infectious microorganisms such as
viruses & toxins produced by those organisms such as anthrax. These
also include the following:
 Influenza
 Animal bites & stings
 Urushiol from poisonous plants
 Diseases transmitted through animals such as the West Nile
virus, Lyme disease and African Swine virus, et al…
 Blood-borne pathogens risks health care workers, including
veterinary health workers.

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Regulatory agencies set occupational
exposure limits to mitigate the risk
of chemical hazards
Chemical Hazards – includes the following
 Neurotoxins
 Immune agents
 Dermatologic agents
 Carcinogens
 Reproductive Toxins
 Systemic Toxins
 Asthmagens
 Pneumoconiotic agents
 Sensitizers
Psychosocial Hazards – risks to mental & emotional well-being of
workers, such as:
 Feelings of job insecurity
 Long work hours
 Poor work-life balance

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OH & S Hazards By Industry
A. Construction – most dangerous occupations in the world.

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B. Agriculture – hazards and illnesses include:
 Lung disease
 Noise-induced hearing loss
 Skin disease
 Certain cancers related to chemical use or prolonged sun
exposure
 Agricultural machinery injuries
 Tractor rollovers
 Pesticides & other chemicals
 Drowning
 Machinery & motor vehicle-related accidents
Falls – are one of the most
common causes of fatal &
non-fatal injuries among
construction workers.
Construction Design
Management (CDM) – aimed at
improving healthy & safety on-
site for construction

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C. Service Sector – hazards in this industry include:
 Sedentary
 Obesity
 Occupational Stress
 Workplace bullying
 Overwork
NHIS-OHS (National Health Interview Survey Occupational Health
Supplement)
 Identified Agriculture often worked long hours
 More than 48 hours a week:
 37%
 24% worked more than 60 hours a week
 85% outdoors
 53% exposed to vapors, gas, dust, or fumes
NHIS-OHS identified:
 30% job insecurity
 27% non-standard shifts
 21% not regular permanent employees

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D. Mining & Oil & Gas extraction
E. Healthcare & Social Assistance – hazards include:
 Long Hours
 Changing Shifts
 Physically Demanding Tasks
 Violence
 Exposures to infectious diseases & harmful chemicals
Fatality & Injury Statistics
Based on https://www.aginjurynews.org/ these are the statistics on OH & S
fatalities and injuries
Job Fatalities Fatalities per 100,000
employees
Fishermen 22 80.8
Pilots 81 63.2
Timber Cutter 77 109.5
Structural metal workers 15 25.2
Waste collectors 27 35.8
Farmers and ranchers 263 26.0
Power-line workers 25 19.2
Construction workers and miners 130 17.9
Roofers 81 46.2
Truck drivers and other drivers 835 23.4
NHIS-OHS identified in 2010 – exposure to potentially harmful work
organization characteristics
 Hazardous chemicals
 Long Hours worked:
 50% > 48 hours a week
 25% > 60 hours a week
 42% not a regular day shift
 28% exposure to second hand smoke at work
 2/3 or 67% exposed to vapors, gas, dust or fumes

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All occupations 4,679 3.3
2014 employer-reported injuries and illnesses
Industry Rate per 100 full-time
employees
Number
Agriculture, forestry, fishing
and hunting
5.5 52,400
Mining, quarrying, and oil and
gas extraction
2.0 17,900
Construction (private) 3.6 200,900
Manufacturing 4.0 483,300
Wholesale trade 2.9 163,100
Retail trade 3.6 416,100
Transportation and
warehousing (private)
4.8 201,500
Utilities (private) 2.4 13,400
Information 1.4 35,300
Finance and Insurance 0.7 34,800
Real estate, rental and leasing 2.9 51,100
Professional, scientific and
technical services
0.9 69,900
Management of companies and
enterprise
1.0 21,100
Educational services (private) 2.1 38,500
Health care and social
assistance (private)
8.1 43,800
Leisure and hospitality 3.6 337,500
State government: Education 4.1 31,100
State government: Health care
and social assistance
8.1 43,800
State government: Justice,
public order and safety
activities
6.1 43,200
Local government:
Construction
8.6 8,700

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Local government:
Transportation and
warehousing
7.5 17,900
Local government: Utilities 5.4 12,200
Local government: Education 4.1 225,100
Local government: Health care
and social assistance
5.6 41,000
Local government: Justice,
public order and safety
activities
9.5 84,200
All industries including state
and local government
3.4 3,675,800
Management Systems
National:
 ASINZS 4801-2001 Australia/New Zealand
 CAN/CSA Canada
 ANSI/ASSE 210-2012 U.S.
 AFNOR France
 MFHS U.K.
 OHRIS Germany
International:
 ISO 45001
 ILO-OSH 2001
 OHSAS 18001 & 18002
 ISO 9001 & ISO 14001
Differences between countries & regions
OH & S put greater emphasis on work-related illness.
Identifying safety & health hazards
Hazard – is something that can cause harm if not controlled
Outcome – is the harm that results from an uncontrolled hazard
Risk – is a combination of the probability that a particular outcome will
occur & the severity of the harm involved.

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Historical Hazards Identification Maps Samples:
Hazard Identification – use a historical hazards identification map
to display the complex historical hazard information, which distils the
hazard information into an easy to use graphical format.

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Risk Assessment
Determines if risk has been lowered to an acceptable level.
This assessment should:
 Identify the hazards
 Identify all affected by the hazard & how
 Evaluate the risk
 Identify & prioritize appropriate control measures
Contemporary Developments
Focusing on labour environments in developing nations such as Healthy
Cities. In developing nations OH & S hazards takes away resources from
more productive activities.
 10 % of GDP in Latin America
 2.6 % to 3.8 % in EU
 Continued use of asbestos, expected to continue to a significant
problem well into the future
 Nanotechnology – Nanostructures, nanoparticulate matter, presents a
new set of challenges in the near future to rethink contemporary
measures to safeguard the health and welfare of employees against a
nanoparticulate substance that most conventional controls have not
been designed to manage.
Occupational Health Disparities
Refer to differences in occupational injuries & illnesses that are closely
linked with:
 Demographic

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 Social
 Cultural
 Economic
 Political Factors
Education
OH & S are available in universities/organizations as a formal course or
certificate, universities like:
 University of Southern California – offers Ph.D. on OH & S
 Indiana State University – offers MS/MA in OSH
 University of North Carolina – offers BS in OSH
 University of Connecticut – offers online OSH Certificate
 ASSE – OSH Certificate
 ABIH – OSH Certificate
 AIHA – OSH Certificate
World Day for Safety and Health
Starting April 28, 2003 ILO celebrates the World Day for Safety and Health.
References:
1. ^ It can be confusing that British English also uses industrial
medicine to refer to occupational health and safety and uses
occupational health to refer to occupational medicine. See the Collins
Dictionary entries for industrial medicine and occupational medicine
and occupational health.
2. ^ [Mosby's Medical Dictionary http://medical-
dictionary.thefreedictionary.com/occupational+health]
3. ^ "Oak Ridge National Laboratory | ORNL". www.ornl.gov.
Retrieved 2015-10-30.
4. ^ Jump up to: a b Fanning, Fred E. (2003). Basic Safety
Administration: A Handbook for the New Safety Specialist, Chicago:
American Society of Safety Engineers
5. ^ "Guidance note: General duty of care in Western Australian
workplaces 2005" (PDF). Government of Western Australia. Retrieved 15
July 2014.

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6. ^ "WPRO | Occupational health". www.wpro.who.int. Retrieved
2015-10-30.
7. ^ "WHO Definition of Health". World Health Organization. World
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19. ^ "CDC - Venomous Snakes - NIOSH Workplace Safety and

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20. ^ "CDC - Venomous Spiders - NIOSH Workplace Safety and
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22. ^ "CDC - Lyme Disease - NIOSH Workplace Safety and Health
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03.
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01). "Assessing the carcinogenic potential of low-dose exposures to
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35. ^ "Health and safety at work statistics". eurostat. European
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July 16, 2013.

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49. ^ Facts About Hospital Worker Safety (PDF). Occupational Safety
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65. ^ Mazitova, Nailya; et al. (July–August 2015). "Current Status
and Prospects of Occupational Medicine in the Russian Federation".
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http://osha.europa.eu/en/publications/forum/14/view or Elsler, D.
(2007): “European Comparison of Economic Incentives in
Occupational Safety and Health”, in C. Berlin & L.-O. Bligård (Eds):
Proceedings of the 39th Nordic Ergonomics Society Conference,
October 1 – 3 2007 in Lysekil, Sweden, downloadable from:
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the European Union – Pilot Study, Bilbao, Spain: European Agency for
Safety and Health at Work, ISBN 92-95007-00-X, downloadable from:
http://osha.europa.eu/en/publications/reports/401 and p. 148 of
European Agency for Safety and Health at Work (2001): Monitoring

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the state of occupational safety and health in the EFTA Countries –
Pilot Study, Bilbao, Spain: European Agency for Safety and Health at
Work, ISBN 92-95007-19-0, downloadable from:
http://osha.europa.eu/en/publications/reports/403.
78. ^ See p. 2-4 of European Agency for Safety and Health at Work
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10-30.
80. ^ English web pages of the Danish Working Environment
Authority, http://arbejdstilsynet.dk/en/engelsk/wea.aspx
81. ^ The inspection results can be found from the main page of the
Danish Working Environment Authority at:
http://arbejdstilsynet.dk/da/ under the heading "Smiley Status". See
also http://arbejdstilsynet.dk/en/engelsk/inspection/smiley-26-6-
07.aspx.
82. ^ "Ministry of Employment and Social Security: Home page".
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83. ^ "Instituto Nacional de Seguridad e Higiene en el Trabajo
(INSHT)". www.insht.es. Retrieved 16 December 2015.
84. ^ "Welcome to Swedish Work Environment Authority". Swedish
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85. ^ "Health and Safety at Work etc. Act 1974 (1974.c37)".
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86. ^ Health and Safety Executive (2009): A Guide to Safety and
Health Regulation in Great Britain. 4th edition. ISBN 978-0-7176-
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87. ^ see Second Reading debate - "HEALTH AND SAFETY AT WORK
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88. ^ see -for example- the section on The Board of Trade's
Administration Commissioner for Wrecks (1912). "Report on the Loss
of the S. S. 'Titanic.'". Titanic Inquiry Project. London: Board of Trade.
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of lifeboats and subdivision by watertight bulkheads and had not been
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process of consulting interested parties
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work". BBC News. 2014-02-09. Retrieved 2016-04-06.
90. ^ Jump up to: a b "About DGFASLI- Directorate General, Factory
Advice service and Labour Institutes". www.dgfasli.nic.in. Retrieved
2016-04-06.

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91. ^ Chaturvedi, Pradeep (2006-01-01). Challenges of Occupational
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92. ^ "Pertanyaan mengenai Keselamatan dan Kesehatan Kerja di
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96. ^ hermes (2015-11-26). "More workers die in falls from height".
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97. ^ General Administrative Regulations, 2003 of the South
african Occupational Health and Safety Act, 1993. Government
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Government Printer, Pretoria
98. ^ Government Notice. R: 533, 16 March 1990
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114. ^ Jump up to: a b c d Hale, A et alia. 2004

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115. ^ Board of Certified Safety Professionals, 2012, "Safety
Fundamentals" and "Comprehensive Practice" blueprints, accessed 17
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116. ^ Jump up to: a b Board of Certified Safety Professionals, 2012
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120. ^ Öztaş, Dilek; Kurt, Burak; Koç, Ayşegül; Akbaba, Muhsin (2018-
07-03). "Living Conditions, Access to Healthcare Services, and
Occupational Health and Safety Conditions of Migrant Seasonal
Agricultural Workers in the Çukurova Region". Journal of Agromedicine.
23 (3): 262–269. doi:10.1080/1059924x.2018.1470048. ISSN 1059-
924X. PMID 30047859.
121. ^ Stephan, Constantin (2012), Industrial Health, Safety and
Environmental Management, epubli, Berlin, 3rd edition 2012,
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122. ^ Swuste, P., Eijkemans, G. "Occupational safety, health, and
hygiene in the urban informal sector of Sub-Saharan Africa: An
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130. ^ "World Day for Safety and Health at Work (Occupational Safety
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131. ^ "The World Day for Safety and Health at Work". Citation Ltd.
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132. ^ "World Day for Safety and Health at Work 2013". www.ilo.org.
2013-02-13. Retrieved 2016-04-06.

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Self-Check 1.1-1
TRUE OR FALSE
Tell whether the given statement about OH & S is true or false. Write (T) if
the statement is True and (F) if the statement is False. Write your answer to
a separate sheet.
_____1. Occupational Health & Safety standards and procedures
are useful in determining the hazards and risks of an
occupation to apply into practice during actual work.
_____2. OH & S standards and procedures are managed both in
National and International community.
_____3. One of the three objectives of OH & S is to provide the
maintenance & promotion of worker’s health & working
capacity.
_____4. Formal education and certificates promulgated and
developed by management systems like ILO, WHO are not
offered and implemented in Universities and
Organizations.
_____5. OH & S Disparities refer to differences in occupational
injuries & illnesses that are closely linked with
demographic, social, cultural, economic, and or political
factors.
_____6. University of Southern California offers a formal course in
Ph. D. on OH & S.
_____7. April 28, 2003 is the celebration of “World Day for Safety
and Health” by ILO.
_____8. Risk Assessment determine if risk has been lowered to an
acceptable level.
_____9. In the differences between countries and regions OH & S
does not put greater emphasis on work-related illness.

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_____10. Construction is the most dangerous occupation.
Identification
Given the following statement/s, identify the different workplace
hazards that present risks to the OH & S. (Physical Hazards,
Biological Hazards, Chemical Hazards, Psychosocial Hazards)
__________________1. Includes infectious microorganisms such as
viruses & toxins produced by those
organisms such as anthrax.
__________________2. Feelings of job insecurity.
__________________3. Neurotoxins and reproductive toxins.
__________________4. Occupational hearing loss.
__________________5. Carcinogens and Asthmagens

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ANSWER KEY 1.1-1
TRUE OR FALSE
1. T
2. T
3. T
4. F
5. T
6. T
7. T
8. T
9. F
10. T
IDENTIFICATION
1. Biological Hazards
2. Psychosocial Hazards
3. Chemical Hazards
4. Physical Hazards
5. Chemical Hazards

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TASK SHEET 1.1-1
Title: Observe OH & S Policies & Procedures in Assembling Computer Hardware
Performance Objective:
Given the OH & S Policies & Procedures in Assembling Computer/s
you should be able to determine the different types of Hazards and
the Risk Assessment following the International Standards created
by the ILO/WHO for OH & S on the given time allotment.
Supplies/Materials : Bondpaper, TR and CBC, OH & S Policies and Procedures by
ILO/WHO
Equipment : Anti-static strap/gloves/assorted pliers/phillips
screwdriver/multi tester/googles/antistatic mat
Steps/Procedure:
1. Do not work alone so that there’s someone who can take care of you in case of
emergency.
2. Always power off the computer and unplug the computer before working on it.

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3. Take away any liquid near your working area to avoid getting electrocuted or
accidentally damaging computer parts.
4. Be careful with tools that may cause short circuit.
5. Always use and don’t forget to wear an Anti-Static Strap before starting to assemble
the computer.
6. Always ground or discharge yourself before touching any part of the computer.

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7. Do not use excessive force if things don’t quite slip into place, always remember “If it
doesn’t fit, don’t force it” probably the wrong ports or interface, everything is designed
to fit in place.
8. Clean the area before and after using it to maintain sanitation and prevent accidents.
9. Use protective googles and gloves to prevent physical hazards like sharp protruding
metals, loose screws, laser emission from optical drives that might compromise your
vision.

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10. Hold the components on the edges and do not touch the
Integrated Circuit (IC) parts.
11. Always wear personal protective equipments (PPE) in
accordance with the organization’s OHS procedures and
policies.

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12. Make sure that the pins are properly aligned when
connecting a cable connector.
13. Contingency measures during workplace accidents, fire and
other emergencies are recognized.

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Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
14. Use brush, compressed air or blower in cleaning the
computer system.
15. Use specific tools like philipps screwdriver, precision tools to
unscrew and to screw in place all the peripherals in the

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
computer.
Assessment Method: Hands-on demonstration with Oral Questioning

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Performance Criteria Checklist 1.1-1
CRITERIA
Did you….
YES NO
1. Prepare the area that is flat, stable, clean, big
enough to accommodate all the parts of the
computer and free from unwanted materials like
liquids, dust, oils and other materials that may
disrupt the assembly of computer in order for you
to start the computer assembly.
2. Prepare all the personal protective equipment
(PPE) including anti-static strap, antistatic mat,
gloves, googles, et al…
3. Prepare all the tools like phillips screwdriver and
precision tools, multi tester, cable tester in order
for you to start assembling the computer.
4. Unplug all the power cables and other peripheral
cables before the start of the computer assembly.
5. Always ground yourself before the start of the
computer assembly.
6. Apply only required force that is necessary to
secure and properly fit all the computer parts
since all of the parts were all designed to fit
perfectly.
7. Consider and apply OH & S policies and procedure
in assembling Computer Hardware .
8. Configure BIOS(Basic Input and Output System)
according to the hardware specifications. New
systems use UEFI.
9. Securely screw all the peripheral devices so it will
not hang loose.
10. Prepare the O.S. and all other device drivers
after properly assembling the computer hardware
and configuring the BIOS.
11. Install the selected and chosen O.S. and all
of its device drivers to successfully test the
computer if it is perfectly running.
12. Prepare the computer for internet
connection and network connectivity.

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Information Sheet 1.1-2
Tools, Equipment and Testing Devices to Assemble
Computer(s)
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Enumerate the different tools, equipment and testing devices to install
computer(s).
2. Describe the proper handling of these tools, equipment and testing
devices to install computer(s) according to the OH & S Policies and
Procedures.
3. Enumerate the four categories of hardware tools.
4. Describe Software Tools that can be used to help pinpoint and
troubleshoot problems.
5. Describe Organizational Tools for records safekeeping and journals.
Allotted Time: 180 minutes
This information sheet discusses safety procedures and basic safety
practices for the workplace, correct tool usage, and the proper disposal of
computer components and supplies. The information sheet presented help
keep IT workers safe while protecting the environment and workplace from
contamination caused by improperly discarded materials.
Proper Use of Tools
Using tools properly helps prevent accidents and damage to equipment and
people. This section describes and covers the proper use of a variety of
hardware, software, and organizational tools specific to working with
computers and peripherals.
Hardware Tools
For every job there is the right tool. Make sure that you are familiar with the
correct use of each tool and the correct tool is used for the current task.
Skilled use of tools and software makes the job less difficult and ensures
that tasks are performed properly and safely.
A toolkit should contain all the tools necessary to complete hardware
repairs. As you gain experience, you learn which tools to have available for
different types of jobs. Hardware tools are grouped into four categories:
 ESD tools
 Hand tools
 Cleaning tools

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
 Diagnostic tools
Figure 1.1-2. Common tools used in computer repair
ESD (Electrostatic discharge) is the sudden flow of electricity between two
electrically charged objects caused by contact, an electrical short, or
dialectric breakdown. A buildup of static electricity can be caused by
tribocharging or by electrostatic induction. The ESD occurs when
differently-charged objects are brought close together or when the dielectric
between them breaks down, often creating a visible spark.
ESD Tools
There are two ESD tools:
1. Antistatic wrist strap
2. Antistatic mat
The antistatic wrist strap protects computer equipment when grounded to a
computer chassis. The antistatic mat protects computer equipment by
preventing static electricity from accumulating on the hardware or on the
technician.

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Hand Tools
Most tools used in the computer assembly process are small hand tools.
They are available individually or as part of a computer repair toolkit.
Toolkits range widely in size, quality, and price. Some common hand tools
and their uses are:
 Flat-head screwdriver: Used to tighten or loosen slotted screws.
 Phillips-head screwdriver: Used to tighten or loosen cross-headed
screws.
 Torx screwdriver: Used to tighten or loosen screws that have a star-
like depression on the top, a feature that is mainly found on laptops.
 Hex driver: Used to tighten or loosen nuts in the same way that a
screwdriver tightens or loosens screws (sometimes called a nut driver).
 Needle-nose pliers: Used to hold small parts.
 Wire cutters: Used to strip and cut wires.
 Tweezers: Used to manipulate small parts.
 Part retriever: Used to retrieve parts from locations that are too small
for your hand to fit.
 Flashlight: Used to light up areas that you cannot see well.
 Wire stripper: A wire stripper is used to remove the insulation from
wire so that it can be twisted to other wires or crimped to connectors
to make a cable.
 Crimper: Used to attach connectors to wires.
 Punch-down tool: Used to terminate wire into termination blocks.
Some cable connectors must be connected to cables using punch
down tool.
Antistatic wrist strap Antistatic mat

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Torx screwdriver
Cleaning Tools
Having the appropriate cleaning tools is essential when maintaining and
repairing computers. Using the appropriate cleaning tools helps ensure that
computer components are not damaged during cleaning. Cleaning tools
include the following:
 Soft cloth: Used to clean different computer components without
scratching or leaving debris.
 Compressed air: Used to blow away dust and debris from the
different computer parts without touching the components.
 Cable ties: Used to bundle cables neatly inside and outside the
computer.
 Parts organizer: Used to hold screws, jumpers, fasteners, and other
small parts and prevents them from getting mixed together.
Crimper used to attach connectors
of an RJ 11 and RJ 45 for
structured cabling.
Punch-down tool used to
terminate wire on a
patch panel.
Hex driver

Computer Systems
Servicing NC II
Plan Training
Session
Date Developed:
Sept 2019
Date Revised:
Issued by:
USPF-LRC
Diagnostic Tools
Diagnostic tools are used to test and diagnose equipment. Diagnostic tools
include the following:
 Digital multi meter: Is a device that can take many types of
measurements. It tests the integrity of circuits and the quality of
electricity in computer components. A digital multi meter displays the
information on an LCD or LED.
 Loopback adapter: Also called a loopback plug, tests the basic
functionality of computer ports. The adapter is specific to the port that
you want to test.
 Toner probe: Is a two-part tool. The toner part is connected to a cable
at one end using specific adapters, such as an RJ-45, coaxial, or
Compressed air. To blow away dust
and debris without ever touching
the different computer parts and
components.
Cable ties and Parts organizer to keep your computer looking
neat and prevent tangles.

TESDA TM1 Portfolio Computer Systems Servicing NC II

TESDA TM1 Portfolio Computer Systems Servicing NC II

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TESDA TM1 Portfolio Computer Systems Servicing NC II