Progress and Achievement Chart for Housekeeping NC II

1. PROGRESS CHART
HOUSEKEEPING NC II
436 Hours
ProvideHousekeepingServiceto
Guest
ReceiveHousekeepingRequest
Provide/ServiceHousekeeping
Request
ProvideAdvicetoGuest
Liaisewithotherdepartments
CleanandPrepareRoomsfor
IncomingGuest
Set-upEquipmentandTrolleys
AccessRoomsforServicing
Make-upBeds
CleanandClearRooms
CleanandStoreTrolleyand
Equipments
ProvideValet/ButlerService
ProvideValetServicetoGuest
DisplayProfessionalStandards
CareforGuestPorperty
LaundryLinenandGuestClothes
CollectLaundryforLaunering
Functions
ProcessLaunderedItems
ReturnLaunderedItems
CleanPublicAreas,Facilitiesand
Equipment
SelectandSet-upEquipmentand
Materials
ApplyCleaninigTechnique
CleanDryandWetAreas
MaintainStoreandCleaning
EquipmwntandChemicals
DealWith/HandleIntoxicated
Guest
DeterminetheLevelof
Intoxication
ApplyAppropriateProcedures
ComplywithLegislation
REMARKS
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
NAME OF TRAINEE

2. 25
Trainer:
HOUSEKEEPING NC II
COC 1 - Deal with/Handle Intoxicated Guests
COC 3 - Clean Public Areas
COC 3 - Deal with/Handle Intoxicated Guests
C - Competent
NYC - Not Yet Competent
Legend:
COC 1 - Provide Valet/Butler Service COC 2 - Provide Housekeeping to Guest
COC 2 - Clean and Prepare Room for Incoming Guests
COC 2 - Deal with/Handle Intoxicated Guests
COC 4 - Provide Laundry Service
COC 4 - Deal with/Handle Intoxicated Guests