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The Product Management Organization at Zalora
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Presentation by Ms Silva Thom for 2nd Product Community of Practice
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The Product Management Organization at Zalora
1.
2nd Community of
Practice Forum 6th April 2018
2.
Founded in 2011 Launch
in March 2012 ~1.500 employees 10+ million unique visits weekly 20+ million app downloads
3.
3 SINGAPORE PHILIPPINES INDONESIA MALAYSIA BRUNEI HONG KONG TAIWAN MACAU
4.
4 IMAGE INSERT IMAGE
5.
5 Regional Fulfillment Center in
KL Up to 100.000 packages per day Delivery fleet up to 400 riders 2 additional warehouses in Manila und Jakarta
6.
Product Management at ZALORA
7.
8.
UX Designer UI Designer Associate
Director PM + Web Exp PM App Exp PM Senior Ops PM Internal SystemsUX Team Analytics PM Senior Buying Ops PM Marketplace PMOps PM Logistics PM CS/CX PM Payments PM Director Product Management
9.
Delivering a product...
10.
The hard skills...
11.
The soft skills... Curiosity Comfortable
with ambiguity Excellent Communication Managing upwards Team first
12.
The hiring process.... 1.
Cultural Fit 2. Soft skills 3. Hard skills
13.
… how about
a Computer Science degree? It depends.
14.
The Product Manager in
the Tech Organization
15.
...all of the
responsibility, but none of the power.
16.
17.
Figuring out what
to work on...
18.
The Product Manager and
the Business
19.
The bridge between
Tech and Business...
20.
The 3 Superpowers
of a PM Communication Powers Documentation Powers The Power of Data https://www.mindtheproduct.com/2017/01/three-super-powers-of-a-product-manager/
21.
Release Notes...
22.
More from the
PM toolkit... Stakeholder meetings Handbooks Templates to report issues
23.
The Roadmap Source: https://www.prodpad.com/blog/how-to-build-a-product-roadmap-everyone-understands/
24.
silvia.thom@zalora.com linkedin.com/silviathom/
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