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Future of Learning - Yap Aye Wee.pdf

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The future is always uncertain. To be truly future-ready, companies need the ability to quickly learn and adapt and to foster a culture of continuous curiosity and experimentation. But how can we facilitate rapid learning throughout the organisation? What will the future of learning look like for you? How can we ensure our organisations become engines of growth through learning?

Future of Learning - Yap Aye Wee.pdf

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Leading Organization Transformation
The OCBC story
Yap Aye Wee
Head Learning & Transformation, OCBC Bank
NUS-ISS Learning Festival
20 October 2023
“Look at the Water, Not just the Fish”
2
ORGANISATION
PEOPLE
ECOSYSTEM
AUTONOMY. RELATEDNESS. MASTERY
Mindset Behaviours
Skills
3
Learning Happens by Design
OCBC Campus
Our Learning Blueprint: What we must do to get the water we want
Two main aims: Increase opportunities and motivation to learn
a
b
a
b
8 Learner Archetypes
Opportunities for All: When Equal Treatment is Not Enough
• No need to seek approval
Removing systemic
barriers
Providing equitable
treatment
• Learning roadmaps customized by
role and aspiration
Providing equal
treatment
• Access to learning platforms and
programmes

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Future of Learning - Yap Aye Wee.pdf

  • 1. Leading Organization Transformation The OCBC story Yap Aye Wee Head Learning & Transformation, OCBC Bank NUS-ISS Learning Festival 20 October 2023
  • 2. “Look at the Water, Not just the Fish” 2 ORGANISATION PEOPLE ECOSYSTEM AUTONOMY. RELATEDNESS. MASTERY Mindset Behaviours Skills
  • 3. 3 Learning Happens by Design OCBC Campus
  • 4. Our Learning Blueprint: What we must do to get the water we want
  • 5. Two main aims: Increase opportunities and motivation to learn a b a b 8 Learner Archetypes
  • 6. Opportunities for All: When Equal Treatment is Not Enough • No need to seek approval Removing systemic barriers Providing equitable treatment • Learning roadmaps customized by role and aspiration Providing equal treatment • Access to learning platforms and programmes
  • 7. Inspiring Motivation: 3 Pillars of our OCBC Learning Philosophy Design for AUTONOMY Independence, ownership and personal stewardship 1. Personal pride and motivation 2. Sense of identity 3. Ability to choose 4. Responsible for your own decisions and outcomes 5. Inclusive diversity Design for RELATEDNESS Meaningful connections and a sense of belonging 1. Sense of belonging and community 2. Work together, learn together (peer and social learning) 3. Meaningful and supportive relationships 4. Breaking down silos, creating connections 5. Deliberate serendipity Design for BETTER ME/US Value creation for the individual and the greater good 1. Going beyond work and compliance 2. Being able to see possibilities beyond current state 3. Leave a mark, make a difference 4. Motivated by common goals 5. Contribute, giving back, serving for the greater good
  • 8. Mentor Me Campus Stars Campus on Cloud Future Smart Learning Blueprint Embedded in all programmes and initiatives Campus on HIP Leadership Programmes
  • 9. Providing equitable treatment Free to borrow Available by default Free to use / Make your mark Connect with leaders Community Porous spaces Activated in Campus spaces to foster a Learning Organisation
  • 10. 10 The single raindrop never feels responsible for the flood Douglas Adams