1.
H t eva
How to aluate VoIP phon syst
e P ne tems
phoneGuy o October 24, 2011 http://www.ph
b TheTelep
by on honesystems
sbrisbane.ne
et.au
W
When it com to VoIP I’ve found that most VoIP Techn
mes P, d nology vend stretch the truth wh it comes
dors hen
t what thei VoIP syst
to ir tems can do.
I put this do
ocument tog
gether to hel people be
lp ecome aware of the pote
e ential option (and pitfa
ns falls) when
p
purchasing new VoIP p phone solutiions for you business.
ur
I ogether because for the better part of my caree I’ve insta
I’ve been ab to piece all of this to
ble e er alled,
maintained and sold Te
m elephone Syystems. This has also allowed me to provide so
s o ound advice from ‘Feet
e t
o the street practical e
on experience. The aim ha always be to achiev the best solution and value for
as een ve d
m
money for m clients.
my
I put this together to he business owners bet understa the tech jargon u
elp tter and hno used today b slick sales
by
p
people tryin to impres CEO’s an IT profes
ng ss nd ssionals. It ta
akes years o hands on experience to
of
u
understand telephony. S Software an Servers is the domain of IT prof
nd s n fessionals, IP telephony on a
y
c
computer ne etwork reve a compl set of ch
eals lex hallenges wh can onl be succes
hich ly ssfully deplo
oyed with th
he
c
co-operation of IP Tele
n ephony and IT professio
onals.
I Telephon will raise many ques
IP ny e stions comp
pared to a tra
aditional dig
gital telepho system. If some of
one f
t concepts are new to you, don’t worry. IP Telephony offers much more than a phone wi lots of
the o t h ith
b
buttons and flashing lig
d ghts. We pre to use ‘plain Englis to help d
efer sh’ dispel some of the com
e mmon myths
a misconceptions aro
and ound VoIP ccommunicat tions.
I on the oth hand you are an IT professiona it may be advantageo to chat f
If her u al, e ous further over a
r
coffee. After 27 years in the indus we have a keen und
c stry e derstanding of the intric
cacies of tel
lephones an
nd
c
computers ssharing a co
ommon platf form. From our consid
m derable expe
erience the b results c
best come from
c
collaboratio between t
on telephone v
vendor and I team. Th overriding goal is to complete th project,
IT he g he
n to comp
not pete.
R
Readers wh
ho’ve read m Special r
my report “Don’t buy a VoI phone sy
IP ystem before you read th report”
e his
w now un
will nderstand wh VoIP m
hat means in laymman’s termss.
IP Gen Pty Ltd
7 Bundoo Drive
78 ora info@ipgen.com.au Ph: 07 3
3123 5555
Karana Dowwns, QLD 4
4306 www.igenn.com.au Fax: 07 3056 3355

2.
N let me show you t not all I Telephon systems a built equ and the s
Now e that IP ny are ual slick sales s
spiel often
g
glosses over the vital co
r onsideration when selecting a per
ns rfect fit IP T
Telephony so
olution for yyour
b
business.
V
Voice on a computer ne
etwork mus be treated with a diffe
st d erent set of rules. It takes many yea of
ars
e
experience and compre
ehensive tec
chnical train essfully sell, deploy and support IP Telephony
ning to succe d P y
s
systems. Yo wouldn’t ask your pl
ou t lumber for h opinion on a broken leg, would you?
his n d
Y see sof
You ftware, Desk domain of th IT professional, and an IP
ktops, routers and serve are the d
ers he
T
Telephony s
system simp shares th network and cabling
ply he g.
T challen for many IT executi
The nge y ives is to ma the busi
ake iness case fo unified co
or ommunicati ions. This ca
an
b tricky, be
be ecause purp
ported produuctivity beneefits can be hard to qua
antify. Howe ever if the b
business case
e
exist, Unifie Commun
ed nications is a way to immprove intern commun
nal nications an increase p
nd productivity
y.
T
There also i the potent for cost savings.
is tial
Setting and managing e
expectations is an impo
s ortant part of a successf Unified C
ful Communicaations (UC)
d
deployment Any instit
t. tution consid
dering migr
rating to UC must caref
C fully evaluat the many options to
te y
d
determine a which poi their needs actually suit a UC so
at int olution.
G
Grab your F
FREE copy of my "74 P
Point IP tele
ephony Check List" rep
port
IP Gen Pty Ltd
7 Bundoo Drive
78 ora info@ipgen.com.au Ph: 07 3
3123 5555
Karana Dowwns, QLD 4
4306 www.igenn.com.au Fax: 07 3056 3355