© 2011 Making Projects Work Ltd<br />Practical, InteractiveFacilitation Skills<br />Penny Pullan<br />IIBA UK Midlands Bra...
© 2011 Making Projects Work Ltd<br />Penny Pullan<br />Facilitator/Business Analyst/PM<br />I work with clients grappling ...
 ambiguous requirements
 virtual teams
 bags of uncertainty</li></ul>Host of BA Summit (basummit.com)<br />Speaker at IIBA Europe Conference<br />Clients all ove...
© 2009 Making Projects Work Ltd<br />www.onedifference.org/uk/water/<br />www.playpumps.org<br />
So what’s the play-pump for our facilitated sessions as business analysts?<br />
Over to you...<br />
What Issues Do You Face in Your Facilitated Sessions?<br />
Zooming in… <br />(going around anti-clockwise)<br />
© 2009 Making Projects Work Ltd<br />Before the meeting:<br />
© 2009 Making Projects Work Ltd<br />
© 2009 Making Projects Work Ltd<br />
© 2009 Making Projects Work Ltd<br />
© 2009 Making Projects Work Ltd<br />www.graphicsmadeeasy.co.uk<br />
What is the ideal environment?<br />
“I was inspired to try a different approach in order to get feedback from staff affected by a project I am working on.  By...
What Really Worksin Your Facilitated Sessions?<br />
What if you can’t be face to face?<br />
Conference Call Frustrations<br />©2008 Making Projects Work Ltd. All Rights Reserved<br />
PRIZE DRAW! <br />Tonight, one person will walk away with my latest book, recently published by Gower: A Short Guide to Fa...
Everyone who asks for it will receive my report:“12 ½ ways to make your meetings work”<br />penny@makingprojectswork.co.uk...
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Optimised output from penny pullan's facilitation skills session at iiba uk chapter august 2011

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Slides from Penny Pullan's presentation at the August IIBA event in Northampton

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Optimised output from penny pullan's facilitation skills session at iiba uk chapter august 2011

  1. 1. © 2011 Making Projects Work Ltd<br />Practical, InteractiveFacilitation Skills<br />Penny Pullan<br />IIBA UK Midlands Branch<br />23rd August 2011<br />
  2. 2. © 2011 Making Projects Work Ltd<br />Penny Pullan<br />Facilitator/Business Analyst/PM<br />I work with clients grappling with tricky projects, which usually include:<br /><ul><li> disinterested stakeholders
  3. 3. ambiguous requirements
  4. 4. virtual teams
  5. 5. bags of uncertainty</li></ul>Host of BA Summit (basummit.com)<br />Speaker at IIBA Europe Conference<br />Clients all over the world.<br /> My Book (more later) <br />
  6. 6. © 2009 Making Projects Work Ltd<br />www.onedifference.org/uk/water/<br />www.playpumps.org<br />
  7. 7. So what’s the play-pump for our facilitated sessions as business analysts?<br />
  8. 8.
  9. 9. Over to you...<br />
  10. 10. What Issues Do You Face in Your Facilitated Sessions?<br />
  11. 11.
  12. 12.
  13. 13. Zooming in… <br />(going around anti-clockwise)<br />
  14. 14.
  15. 15.
  16. 16.
  17. 17. © 2009 Making Projects Work Ltd<br />Before the meeting:<br />
  18. 18. © 2009 Making Projects Work Ltd<br />
  19. 19. © 2009 Making Projects Work Ltd<br />
  20. 20. © 2009 Making Projects Work Ltd<br />
  21. 21. © 2009 Making Projects Work Ltd<br />www.graphicsmadeeasy.co.uk<br />
  22. 22. What is the ideal environment?<br />
  23. 23. “I was inspired to try a different approach in order to get feedback from staff affected by a project I am working on.  By enabling anonymous feedback using post-it notes, I've finally broken through the wall of silence!”<br />“Incredible how such a simple technique can be so effective.  My problem was that I wasn't even getting negative feedback and this is what I was after - the exercise provided me this, plus the bonus of lots of positive feedback as well.”<br /> <br />Many thanks,<br />Leila CamerooSenior Business Change Analyst<br />(Local Government)<br />
  24. 24. What Really Worksin Your Facilitated Sessions?<br />
  25. 25.
  26. 26.
  27. 27.
  28. 28.
  29. 29. What if you can’t be face to face?<br />
  30. 30.
  31. 31.
  32. 32. Conference Call Frustrations<br />©2008 Making Projects Work Ltd. All Rights Reserved<br />
  33. 33. PRIZE DRAW! <br />Tonight, one person will walk away with my latest book, recently published by Gower: A Short Guide to Facilitating Risk Management.<br />
  34. 34. Everyone who asks for it will receive my report:“12 ½ ways to make your meetings work”<br />penny@makingprojectswork.co.uk<br />www.makingprojectswork.co.uk<br />
  35. 35. www.makingprojectswork.co.uk<br />
  36. 36. References and Booklist for tonight’s talk: astore.amazon.co.uk/wwwmakingproj-21<br />
  37. 37. What questions do you have?<br />

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