Optimised output from penny pullan's facilitation skills session at iiba uk chapter august 2011
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Penny Pullan gave a presentation on practical, interactive facilitation skills. She works with clients on tricky projects that often involve disinterested stakeholders, ambiguous requirements, virtual teams, and uncertainty. Pullan discussed challenges facilitators face like the ideal environment and conference call frustrations. She offered to provide her report "12 1/2 ways to make your meetings work" and held a prize draw for her book.
![© 2011 Making Projects Work Ltd Penny Pullan Facilitator/Business Analyst/PM I work with clients grappling with tricky projects, which usually include: ,[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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Optimised output from penny pullan's facilitation skills session at iiba uk chapter august 2011
- 1. © 2011 Making Projects Work Ltd Practical, InteractiveFacilitation Skills Penny Pullan IIBA UK Midlands Branch 23rd August 2011
- 5. bags of uncertaintyHost of BA Summit (basummit.com) Speaker at IIBA Europe Conference Clients all over the world. My Book (more later)
- 6. © 2009 Making Projects Work Ltd www.onedifference.org/uk/water/ www.playpumps.org
- 7. So what’s the play-pump for our facilitated sessions as business analysts?
- 10. What Issues Do You Face in Your Facilitated Sessions?
- 13. Zooming in… (going around anti-clockwise)
- 17. © 2009 Making Projects Work Ltd Before the meeting:
- 18. © 2009 Making Projects Work Ltd
- 19. © 2009 Making Projects Work Ltd
- 20. © 2009 Making Projects Work Ltd
- 21. © 2009 Making Projects Work Ltd www.graphicsmadeeasy.co.uk
- 22. What is the ideal environment?
- 23. “I was inspired to try a different approach in order to get feedback from staff affected by a project I am working on. By enabling anonymous feedback using post-it notes, I've finally broken through the wall of silence!” “Incredible how such a simple technique can be so effective. My problem was that I wasn't even getting negative feedback and this is what I was after - the exercise provided me this, plus the bonus of lots of positive feedback as well.” Many thanks, Leila CamerooSenior Business Change Analyst (Local Government)
- 24. What Really Worksin Your Facilitated Sessions?
- 29. What if you can’t be face to face?
- 32. Conference Call Frustrations ©2008 Making Projects Work Ltd. All Rights Reserved
- 33. PRIZE DRAW! Tonight, one person will walk away with my latest book, recently published by Gower: A Short Guide to Facilitating Risk Management.
- 34. Everyone who asks for it will receive my report:“12 ½ ways to make your meetings work” penny@makingprojectswork.co.uk www.makingprojectswork.co.uk
- 36. References and Booklist for tonight’s talk: astore.amazon.co.uk/wwwmakingproj-21
- 37. What questions do you have?