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National  Staff  Training:
Current  Trends  &  Issues	
  
April	
  2015	
  
CICOM	
  BRAINS	
  Inc.	
  
© CICOM BRAINS Inc.
2
Current  Trends
Increased  number  of  
trainings
Closely  connected  with
Japan  head  office
Effectiveness  &  
Practicality
Increasing   inquiries   from   many   industries   and   companies   of  
all  sizes.
More  Japan  head  offices  in  charge  of  overseas  training,  due  to  
limited   number   of   local   training   staff   or   training   being  
controlled  by  head  office.
Greater  focus  on  dealing  with  current  organizational  issues  /  
problems  and  developing  the  next  generation  of  leaders.
Leadership
Soft   skills   such   as   leadership   and   management   know-‐‑‒how  
have  become  more  popular.
© CICOM BRAINS Inc.
3
1.Content
•   Multi-‐‑‒lingual
2.Purpose
• Is  it  a  reward  trip?  Acquisition  of  business  knowledge?  Opportunity  to  network  with  
other  global  colleagues?  Or  some  combination  of  the  three?
3.Participants
•   Mixed  levels  of  participants  in  terms  of  business  knowledge  &  experience
4.Logistics
•   Costly  &  time-‐‑‒consuming  to  arrange  transportation  and  accommodation
5.Feedback
•   Participantsʼ’  response  and  feedback  may  vary  greatly    
Challenges
© CICOM BRAINS Inc.
4	
Measures
1.Content
•  Choose  language  based  on  training  content  ⇒  e.g.  native  language  for  communication  
skills  training
2.Purpose
•   Who  should  be  going?  What  should  be  the  outcome  /  objective  of  the  training?
3.  Participants
•   Adjust  the  training  content  ⇒  add  pre-‐‑‒course  learning  material  (i.e.̶—online  video)
                        ⇒  use  in-‐‑‒house  or  real  cases  for  class  discussion
4.  Logistics
•   Make  use  of  different  learning  tools  ⇒  use  video  content  or  web  tools  to  increase  efficiency
5.  Feedback
•  Increase  PICʼ’s  knowledge  of  intercultural  contents  ⇒  adjust  the  training  contents  by    
researching  participantsʼ’  cultural  tendencies  &  preferences
© CICOM BRAINS Inc.
Clarify  &  Share  the  Training  Objectives
5
Who  should  be  offered  the  training?
•  By  position
•  By  profession
What  is  the  training  objective?
•  Learn  new  knowledge  &  skills
•  Assess  managersʼ’  potential
•  Enhance  employee  retention
6	
Case  Studies
© CICOM BRAINS Inc.
7
Global  business  
management  
Management  of  SBU  Global  Business
-‐‑‒  Business  Model  Creation
-‐‑‒  Global  Level  New  Business
-‐‑‒  Global  SBU  Investment  Decision  Making  
Expanding  into  regional  
markets
Management  of  Regional  Business
-‐‑‒  Regional  Strategy,  Investment
-‐‑‒  Regional  Strategic  Team  Management
-‐‑‒  Global  Human  Resource  Development
Creating  new  business  &  
expanding  existing  
business
Leadership  in  Planning  &  Creating  New  
Business  
-‐‑‒  Strategic  New  Business  Planning
-‐‑‒  Effective  Leadership
-‐‑‒  Strategic  Investment  Plan
Existing  business  
management
Management  of  Existing  Business  
-‐‑‒  P/L  Management
-‐‑‒  Labor  Management,  H/R  Management
-‐‑‒  Compliance  
1st  STEP-‐‑‒UP
Ø  Problem  Solving
Ø  Strategic  Thinking,  Leadership,  
Accounting,  Market  Analysis,  Business  
Simulation
2nd    STEP-‐‑‒UP
Ø  Problem  Solving
Ø  Innovation  Strategy  
Ø  Organization  Management,  Negotiation
3rd    STEP-‐‑‒UP
Ø  New  Business  Model  Creation
Ø  Strategic  Investment  &  Finance  (M&A,  
Project  Finance),  Creating  New  Markets,  
Global  Business  Strategy,  Global  
Organizational  Management
Regional  Leader  Development  Program
© CICOM BRAINS Inc.
8
Strategic  Thinking
•  Business  Environment  
Analysis
•  Business  Strategy
•  Task  Analysis  
•  Decision  Making
  
Day  1  
Basics  of  Finance  &  Accounting
Day  2
Cross-‐‑‒cultural  Understanding
•  Understanding  Japanese  
Culture  /  Communication  Style
•  Leadership
•  Team  Management
•  Coaching
Day  3
Presentation  Skills
Group  work
Final  Presentation
Day  4
Group  work
Ø  Complete  E-‐‑‒Learning  Finance  &  Accounting  course
Ø  Think  of  a  work-‐‑‒related  issue  that  you  can  share  with  other  participants
  
Pre-‐‑‒training  Assignment
Ø  Focus  on  management  issues,  task  analysis  and  business  strategy.  Participants  then  apply  what  theyʼ’ve  
learned  in  a  group  presentation.
Ø  Output=  Final  presentation:  Analyze  a  work-‐‑‒related  issue  or  problem  and  develop  a  recommendation  
that  ties  in  with  the  overall  corporate  strategy.
Ø  Program  language:  Japanese  or  English
Program  Features
Basic  Management  Knowledge  for  New  Managers
Group  work
© CICOM BRAINS Inc.
9
Session  1
Day  1 Day  2 Day  3
AM
Strategic  
Management
Leadership Action  Learning
PM
Strategic  
Management
Leadership Action  Learning
Session  2
Day  1 Day  2
AM Leadership  Workshop Action  Learning
PM Leadership  Commitment   Action  Learning
Session  3
Day  1 Day  2
AM Presentation  Skills Presentation  Rehearsal
PM Action  Learning
Presentation
Summary
Coaching  for  Leadership  
Personality  Assessment
Action  Learning
Action  Learning
Objectives:
Ø  See  your  business  from  a  global  perspective  instead  of  focusing  on  one  department  or  region
Ø  Propose  a  new  regional  or  head  office  strategy
Ø  Identify  leadership  gaps  and  ways  to  address  them
Develop  Managers  to  be  Future  Leaders
10	
About  CICOM  BRAINS  Inc.
© CICOM BRAINS Inc.
Our  Strengths
11
Experience
Network
Flexibility  
With  20  years  global  human  resource  development  experience,  CICOM  BRAINS  
understands  our  client  needs.
CICOM  BRAINS  has  offices  in  China,  Singapore  and  Thailand,  as  well  as  partners  
throughout   the   world   who   can   coordinate   and   implement   programs   in   local  
languages  which  are  delivered  by  local  lecturers.
•  Customized  training  content  such  as  job  related  exercises,  corresponding  to  
the  level  and  interests  of  participants
•  Flexible   combination   of   contents   including   field   research,   project-‐‑‒based  
assignments,  &  assessments
© CICOM BRAINS Inc.
Experience
12
Established  in  1996  as  the  first  school  (now  CICOM-‐‑‒GLP)  in  Japan  to  offer  MBA  contents  
in  English,  CICOM  BRAINS  accumulated  know-‐‑‒how  in  the  following  fields:
・Management  Development
  Business  Strategy,  Problem  Solving,  Finance,  Marketing,  Organizational  Management,  
&  General  Management  Skills
・Human  Resource  Development  to  Support  Overseas  Business
  Inter-‐‑‒cultural  Management,  Business  Communication  Skills  in  English  
・National  Staff  Training  for  Overseas  Subsidiaries
  Managerial  Problem  Solving,  Leadership  Programs  for  Executives
・Hands-‐‑‒on  programs  for  India,  Indonesia,  China  and  Other  Emerging  Countries
  Leadership  Development  &  Market  Analysis
Supporting  the  globalization  and  growth  of  
"people  and  organizations"  for  20  years  
© CICOM BRAINS Inc.
13
Asian  Network
Programs  conducted  in  local  language  &  delivered  by  local  lecturers
,
© CICOM BRAINS Inc.
Linked  Topics
Flexibility  
14
Local  Language
Customized  Exercises  
&  Cases
Consideration  of  
Cultural  Elements
Customization Solutions
E-‐‑‒learning
Classroom
Project-‐‑‒
based
Overseas
Experience
Tools
To  achieve  training  objectives  in  a  cross-‐‑‒cultural  environment
Assessment
For any inquiries regarding national staff training, please contact:
Tel: +81-(0)3-5294-5576
e-mail: hrd@cicombrains.com

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National Staff Training | CICOM BRAINS Inc.

  • 1. National  Staff  Training: Current  Trends  &  Issues   April  2015   CICOM  BRAINS  Inc.  
  • 2. © CICOM BRAINS Inc. 2 Current  Trends Increased  number  of   trainings Closely  connected  with Japan  head  office Effectiveness  &   Practicality Increasing   inquiries   from   many   industries   and   companies   of   all  sizes. More  Japan  head  offices  in  charge  of  overseas  training,  due  to   limited   number   of   local   training   staff   or   training   being   controlled  by  head  office. Greater  focus  on  dealing  with  current  organizational  issues  /   problems  and  developing  the  next  generation  of  leaders. Leadership Soft   skills   such   as   leadership   and   management   know-‐‑‒how   have  become  more  popular.
  • 3. © CICOM BRAINS Inc. 3 1.Content •   Multi-‐‑‒lingual 2.Purpose • Is  it  a  reward  trip?  Acquisition  of  business  knowledge?  Opportunity  to  network  with   other  global  colleagues?  Or  some  combination  of  the  three? 3.Participants •   Mixed  levels  of  participants  in  terms  of  business  knowledge  &  experience 4.Logistics •   Costly  &  time-‐‑‒consuming  to  arrange  transportation  and  accommodation 5.Feedback •   Participantsʼ’  response  and  feedback  may  vary  greatly     Challenges
  • 4. © CICOM BRAINS Inc. 4 Measures 1.Content •  Choose  language  based  on  training  content  ⇒  e.g.  native  language  for  communication   skills  training 2.Purpose •   Who  should  be  going?  What  should  be  the  outcome  /  objective  of  the  training? 3.  Participants •   Adjust  the  training  content  ⇒  add  pre-‐‑‒course  learning  material  (i.e.̶—online  video)                      ⇒  use  in-‐‑‒house  or  real  cases  for  class  discussion 4.  Logistics •   Make  use  of  different  learning  tools  ⇒  use  video  content  or  web  tools  to  increase  efficiency 5.  Feedback •  Increase  PICʼ’s  knowledge  of  intercultural  contents  ⇒  adjust  the  training  contents  by     researching  participantsʼ’  cultural  tendencies  &  preferences
  • 5. © CICOM BRAINS Inc. Clarify  &  Share  the  Training  Objectives 5 Who  should  be  offered  the  training? •  By  position •  By  profession What  is  the  training  objective? •  Learn  new  knowledge  &  skills •  Assess  managersʼ’  potential •  Enhance  employee  retention
  • 7. © CICOM BRAINS Inc. 7 Global  business   management   Management  of  SBU  Global  Business -‐‑‒  Business  Model  Creation -‐‑‒  Global  Level  New  Business -‐‑‒  Global  SBU  Investment  Decision  Making   Expanding  into  regional   markets Management  of  Regional  Business -‐‑‒  Regional  Strategy,  Investment -‐‑‒  Regional  Strategic  Team  Management -‐‑‒  Global  Human  Resource  Development Creating  new  business  &   expanding  existing   business Leadership  in  Planning  &  Creating  New   Business   -‐‑‒  Strategic  New  Business  Planning -‐‑‒  Effective  Leadership -‐‑‒  Strategic  Investment  Plan Existing  business   management Management  of  Existing  Business   -‐‑‒  P/L  Management -‐‑‒  Labor  Management,  H/R  Management -‐‑‒  Compliance   1st  STEP-‐‑‒UP Ø  Problem  Solving Ø  Strategic  Thinking,  Leadership,   Accounting,  Market  Analysis,  Business   Simulation 2nd    STEP-‐‑‒UP Ø  Problem  Solving Ø  Innovation  Strategy   Ø  Organization  Management,  Negotiation 3rd    STEP-‐‑‒UP Ø  New  Business  Model  Creation Ø  Strategic  Investment  &  Finance  (M&A,   Project  Finance),  Creating  New  Markets,   Global  Business  Strategy,  Global   Organizational  Management Regional  Leader  Development  Program
  • 8. © CICOM BRAINS Inc. 8 Strategic  Thinking •  Business  Environment   Analysis •  Business  Strategy •  Task  Analysis   •  Decision  Making   Day  1   Basics  of  Finance  &  Accounting Day  2 Cross-‐‑‒cultural  Understanding •  Understanding  Japanese   Culture  /  Communication  Style •  Leadership •  Team  Management •  Coaching Day  3 Presentation  Skills Group  work Final  Presentation Day  4 Group  work Ø  Complete  E-‐‑‒Learning  Finance  &  Accounting  course Ø  Think  of  a  work-‐‑‒related  issue  that  you  can  share  with  other  participants   Pre-‐‑‒training  Assignment Ø  Focus  on  management  issues,  task  analysis  and  business  strategy.  Participants  then  apply  what  theyʼ’ve   learned  in  a  group  presentation. Ø  Output=  Final  presentation:  Analyze  a  work-‐‑‒related  issue  or  problem  and  develop  a  recommendation   that  ties  in  with  the  overall  corporate  strategy. Ø  Program  language:  Japanese  or  English Program  Features Basic  Management  Knowledge  for  New  Managers Group  work
  • 9. © CICOM BRAINS Inc. 9 Session  1 Day  1 Day  2 Day  3 AM Strategic   Management Leadership Action  Learning PM Strategic   Management Leadership Action  Learning Session  2 Day  1 Day  2 AM Leadership  Workshop Action  Learning PM Leadership  Commitment   Action  Learning Session  3 Day  1 Day  2 AM Presentation  Skills Presentation  Rehearsal PM Action  Learning Presentation Summary Coaching  for  Leadership   Personality  Assessment Action  Learning Action  Learning Objectives: Ø  See  your  business  from  a  global  perspective  instead  of  focusing  on  one  department  or  region Ø  Propose  a  new  regional  or  head  office  strategy Ø  Identify  leadership  gaps  and  ways  to  address  them Develop  Managers  to  be  Future  Leaders
  • 11. © CICOM BRAINS Inc. Our  Strengths 11 Experience Network Flexibility   With  20  years  global  human  resource  development  experience,  CICOM  BRAINS   understands  our  client  needs. CICOM  BRAINS  has  offices  in  China,  Singapore  and  Thailand,  as  well  as  partners   throughout   the   world   who   can   coordinate   and   implement   programs   in   local   languages  which  are  delivered  by  local  lecturers. •  Customized  training  content  such  as  job  related  exercises,  corresponding  to   the  level  and  interests  of  participants •  Flexible   combination   of   contents   including   field   research,   project-‐‑‒based   assignments,  &  assessments
  • 12. © CICOM BRAINS Inc. Experience 12 Established  in  1996  as  the  first  school  (now  CICOM-‐‑‒GLP)  in  Japan  to  offer  MBA  contents   in  English,  CICOM  BRAINS  accumulated  know-‐‑‒how  in  the  following  fields: ・Management  Development   Business  Strategy,  Problem  Solving,  Finance,  Marketing,  Organizational  Management,   &  General  Management  Skills ・Human  Resource  Development  to  Support  Overseas  Business   Inter-‐‑‒cultural  Management,  Business  Communication  Skills  in  English   ・National  Staff  Training  for  Overseas  Subsidiaries   Managerial  Problem  Solving,  Leadership  Programs  for  Executives ・Hands-‐‑‒on  programs  for  India,  Indonesia,  China  and  Other  Emerging  Countries   Leadership  Development  &  Market  Analysis Supporting  the  globalization  and  growth  of   "people  and  organizations"  for  20  years  
  • 13. © CICOM BRAINS Inc. 13 Asian  Network Programs  conducted  in  local  language  &  delivered  by  local  lecturers ,
  • 14. © CICOM BRAINS Inc. Linked  Topics Flexibility   14 Local  Language Customized  Exercises   &  Cases Consideration  of   Cultural  Elements Customization Solutions E-‐‑‒learning Classroom Project-‐‑‒ based Overseas Experience Tools To  achieve  training  objectives  in  a  cross-‐‑‒cultural  environment Assessment
  • 15. For any inquiries regarding national staff training, please contact: Tel: +81-(0)3-5294-5576 e-mail: hrd@cicombrains.com