School safety management is an important aspect of our lives and our family. This document discusses the school safety management system and how we should proceed with this
2. Training Objectives
By the end of the module you’ll be able to:
State the purpose of School safety
List the prevention, Intervention and education strategies
Demonstrate the way to take measure on precaution
Identify the school safety tips for all
Understand about the safe and improved school safety system
3. WIIFM
Learn the school safety Importance
Build the understanding of factors beneficial for school safety
Improve on preliminary precautions taken for school safety
Useful tips on school safety and Importance
4. School Safety
School safety is defined as schools and school-related activities where students are
safe from violence, bullying, harassment, and substance use.
What is Safety?
5. Precaution to school safety
A precaution that is
taken in order to
ensure that
something is safe
and not dangerous
• Fire drills must be held at least once a month while school is in session
• There should be training for parents about Learning the school's
emergency procedures
• Know travel routes to and from the school
• Know and follow school security and safety measures
• Talk with your child, Inform school staff and Get involved
• Establish a policy of positive identification such as ID badges for
administrators, staff, students, and visitors
• Transport policy should be Introduced to the parents and students
6. Prevention, Intervention and education strategies
How is School safety measures are perceived:
Establish clear school policies and reinforce goals. ...
Assess your school, classroom and self. ...
Be public and purposeful about being inclusive
7. Factors to school safety
• Physical safety
• Psychological Safety
• School transport and safety
• Background verification of staff
• Visitor Management System
8. Tips for school safety
Implement an ID
Badge Policy
Set Clear Rules &
Limits for Students
on Violence. ...
Bully-Proof Your
Classroom
Keep Your
Classroom
Organized
Raise Fire Safety
Awareness
Plan for Severe
Weather
Develop Resources
for Depressed or
Stressed Students
Maintain Locks on
Doors and
Windows
9. Summary
Definition to school safety and Importance
Precaution
Factors affecting the school safety
Prevention, Intervention and Education strategies
Tips for school safety
Trainer’s Notes:
Discuss the objectives with the trainees.
Before displaying the next slide
Question –were you treated this way, what would have happened?
Or
Were you the customer, how would you have felt?
Move on the next slide
Trainer’s Note:
Trainer will explain agents why we are conducting training for Dead Air
Trainer Notes:
Now, ask them to relate the slide and the animate to different customer situations
Questions are like:
How do you think our customer would feel, if there is an unwanted or irritating silence on the call
Getting emotional : Customers get really angry and annoyed;
Trying to talk to another rep : (for example by hanging up the phone and calling later) – for the customer feels that he is being avoided;
Transition: What should we do to ensure that we manage dead to avoid such customer responses
Elicit responses and move to the next slide.
Trainer Notes:
Ask: What happens at the begin of the call, the time you connect with somebody.
Expected response:
All hopeful of good conversation
Expect the answer to our questions
Full energy and eager to talk to the person about the purpose or concern
Transition: “Why What would happen if you don't recieve the seamless response from the customer”
Elicit the responses and move to the next slide.
Trainer’s Note:
Ask: The reasons for dead air to perceive
Note down the points on the board and transit the talk to the slide
Discuss the listed points and the effects of a miss on dead air
Trainer’s Note:
Physical safety is about preventing school staff as well students from any physical damage or harassment during lectures, off class and In play ground. Both In door and out door policies should be Perfected In supervision to keep the decorum maintained
Psychological safety – Is about mental Illness which prevails amongst aspirants and student; nothing however they feel over worked and burdened of study routine they follow
School transport and safety: Both students and parents should be educated on routs, maps, schedule, safety helpline, reporting desk etc.
Any school staff should be hired with proper background verification to avoid any challenge and dicripancy
There should be the established and concrete visitor management system to keep the records updated and avoid burglars and un authorized visitors
Trainer’s Note:
Ask: Reasons or common scenarios to put the customer on hold
And hear the responses to discuss the need to put the customer on hold in the situation trainees talk about
Get to the slide and discuss these points listed
Trainer’s Note:
Discussion on the previous slide can help trainees understand points here
Take your trainees through these points to avoid dead air.