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Classified as Microsoft Confidential
Classified as Microsoft Confidential
Classified as Microsoft Confidential
Classified as Microsoft Confidential
Classified as Microsoft Confidential
 Classified as Microsoft Confidential
The Seeing AI Project
 Classified as Microsoft Confidential
Classified as Microsoft Confidential
Language
Speech
Search
Machine
Learning
Knowledge Vision
Spell
check
Speech API
Entity linking
Recommendation
API
Bing
autosuggest
Computer
vision
Emotion
Forecasting
Text to
speech
Thumbnail
generation
Anomaly
detection
Custom
recognition
(CRIS)
Bing
image search
Web language
model
Customer
feedback
analysis
Academic
knowledge
OCR, tagging,
captioning
Sentiment
scoring
Bing
news search
Bing
web search
Text analytics
Cognitive Services APIs
Classified as Microsoft Confidential
 Classified as Microsoft Confidential
Classified as Microsoft Confidential
 Classified as Microsoft Confidential
14
Classified as Microsoft Confidential
Source: Accenture: Why artificial intelligence is the future of growth, April 2016
Computer Vision Audio Processing
Natural Language
Processing
Knowledge
Representation
Machine Learning Expert Systems
Emerging AI technologies
Sense
Computer vision and audio processing, for
example are able to actively perceive the
world around them by acquiring and
processing images, sounds and speech.
Natural language processing and inference
engines can enable AI systems to analyse
and understand the information collected.
Comprehend
An AI system can take action through
technologies such as expert systems and
inference engines or undertake actions in
the physical world.
Act
Illustrative
Solutions
Defect
Detection
Identity
Analytics
Machine
Comprehension
Speech
Analytics
Recommendation
Systems
Virtual
Agents
…
Classified as Microsoft Confidential
16
Sense
Computer vision and audio processing, for
example are able to actively perceive the
world around them by acquiring and
processing images, sounds and speech.
• Computer Vision - Acquiring, processing,
analysing and understand images
• Sensor Processing - Processing and
analysing information from sensors other
than cameras and microphones
• Audio Processing - Identifying, recognizing
and analysing sounds and speech
 Analyses multiple live video streams
 Fully integrated with DAS system
 Low camera and CPU requirements
 Highly optimized multithreaded code
 Detects events in real-time (15+fps)
 Generates geocoded XML alerts
• Recognition is carried out through a comparison between
images to templates applying various technologies depending
on categories in scope (e.g. by using relevant points and
gradient of colours).
Product recognition
RealogramPicture
Product
facing
Product recognitionTraditionally, facilities management has been a manually intensive operation requiring
technicians to regularly visit buildings to perform inspections and maintenance activities. UEM
was looking to smart building capabilities, such as IoT and advanced analytics, to enable
them to reduce the amount of human effort required to provide building services and to
enable them to improve the level of service provided to building owners and tenants.
Classified as Microsoft Confidential
Natural language processing and inference
engines can enable AI systems to analyse
and understand the information collected.
Comprehend
17
• Natural language processing -
Understanding and generating language in
spoken and/or written form
• Knowledge representation - Depicting and
communicating knowledge to facilitate
inference and decision making
Classified as Microsoft Confidential
An AI system can take action through
technologies such as expert systems and
inference engines or undertake actions in
the physical world.
Act
18
• Inference engines - Deriving answers from a
static knowledge base such as business
rules
• Expert systems - Emulating the decision-
making ability of a human expert & solving
complex problems by reasoning with the
information available in its knowledge base
• Machine learning - Altering the decision
process based on experience
DHS' new front-line will be virtual
assistants
According to DHS CTO Charles McHardie,
Roxy is currently answering 78 percent of questions being
put to her by claims officers.
"It's been quite successful reducing their workload," he
told iTnews.
"We see that as a core component of claims processing,
whether it's with WPIT [DHS' $1 billion welfare payments
infrastructure transformation] or in the department."
Classified as Microsoft Confidential
Classified as Microsoft Confidential
Driving real-world transformation of customer service
Classified as Microsoft Confidential
Customer Care
Intelligence
AI Powered Knowledge
Extraction
Dynamic Conversation
Engine
Deep learning Intent
Classification Virtual Agent
Agent Assistant
Reinforcement Learning
Classified as Microsoft Confidential
Classified as Microsoft Confidential
https://support.microsoft.com/en-us/contact/virtual-agent/
Classified as Microsoft Confidential
Classified as Microsoft Confidential
Genomics
Smart agriculture Intelligent healthcare
Climate, Water and Species
Classified as Microsoft Confidential
Hey Cortana, Share
the “Nov Monthly
Review” deck
Send an
email to
Nick
 Classified as Microsoft Confidential
Being a Digital Advisors
Classified as Microsoft Confidential

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Rita Arrigo, Microsoft

  • 1. Classified as Microsoft Confidential
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  • 8.  Classified as Microsoft Confidential The Seeing AI Project
  • 9.  Classified as Microsoft Confidential
  • 10. Classified as Microsoft Confidential Language Speech Search Machine Learning Knowledge Vision Spell check Speech API Entity linking Recommendation API Bing autosuggest Computer vision Emotion Forecasting Text to speech Thumbnail generation Anomaly detection Custom recognition (CRIS) Bing image search Web language model Customer feedback analysis Academic knowledge OCR, tagging, captioning Sentiment scoring Bing news search Bing web search Text analytics Cognitive Services APIs
  • 11. Classified as Microsoft Confidential
  • 12.  Classified as Microsoft Confidential
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  • 15. Classified as Microsoft Confidential Source: Accenture: Why artificial intelligence is the future of growth, April 2016 Computer Vision Audio Processing Natural Language Processing Knowledge Representation Machine Learning Expert Systems Emerging AI technologies Sense Computer vision and audio processing, for example are able to actively perceive the world around them by acquiring and processing images, sounds and speech. Natural language processing and inference engines can enable AI systems to analyse and understand the information collected. Comprehend An AI system can take action through technologies such as expert systems and inference engines or undertake actions in the physical world. Act Illustrative Solutions Defect Detection Identity Analytics Machine Comprehension Speech Analytics Recommendation Systems Virtual Agents …
  • 16. Classified as Microsoft Confidential 16 Sense Computer vision and audio processing, for example are able to actively perceive the world around them by acquiring and processing images, sounds and speech. • Computer Vision - Acquiring, processing, analysing and understand images • Sensor Processing - Processing and analysing information from sensors other than cameras and microphones • Audio Processing - Identifying, recognizing and analysing sounds and speech  Analyses multiple live video streams  Fully integrated with DAS system  Low camera and CPU requirements  Highly optimized multithreaded code  Detects events in real-time (15+fps)  Generates geocoded XML alerts • Recognition is carried out through a comparison between images to templates applying various technologies depending on categories in scope (e.g. by using relevant points and gradient of colours). Product recognition RealogramPicture Product facing Product recognitionTraditionally, facilities management has been a manually intensive operation requiring technicians to regularly visit buildings to perform inspections and maintenance activities. UEM was looking to smart building capabilities, such as IoT and advanced analytics, to enable them to reduce the amount of human effort required to provide building services and to enable them to improve the level of service provided to building owners and tenants.
  • 17. Classified as Microsoft Confidential Natural language processing and inference engines can enable AI systems to analyse and understand the information collected. Comprehend 17 • Natural language processing - Understanding and generating language in spoken and/or written form • Knowledge representation - Depicting and communicating knowledge to facilitate inference and decision making
  • 18. Classified as Microsoft Confidential An AI system can take action through technologies such as expert systems and inference engines or undertake actions in the physical world. Act 18 • Inference engines - Deriving answers from a static knowledge base such as business rules • Expert systems - Emulating the decision- making ability of a human expert & solving complex problems by reasoning with the information available in its knowledge base • Machine learning - Altering the decision process based on experience DHS' new front-line will be virtual assistants According to DHS CTO Charles McHardie, Roxy is currently answering 78 percent of questions being put to her by claims officers. "It's been quite successful reducing their workload," he told iTnews. "We see that as a core component of claims processing, whether it's with WPIT [DHS' $1 billion welfare payments infrastructure transformation] or in the department."
  • 19. Classified as Microsoft Confidential
  • 20. Classified as Microsoft Confidential Driving real-world transformation of customer service
  • 21. Classified as Microsoft Confidential Customer Care Intelligence AI Powered Knowledge Extraction Dynamic Conversation Engine Deep learning Intent Classification Virtual Agent Agent Assistant Reinforcement Learning
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  • 23. Classified as Microsoft Confidential https://support.microsoft.com/en-us/contact/virtual-agent/
  • 24. Classified as Microsoft Confidential
  • 25. Classified as Microsoft Confidential Genomics Smart agriculture Intelligent healthcare Climate, Water and Species
  • 26. Classified as Microsoft Confidential Hey Cortana, Share the “Nov Monthly Review” deck Send an email to Nick
  • 27.  Classified as Microsoft Confidential Being a Digital Advisors
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