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What is EQ & minfulness (1)
This document discusses emotional intelligence (EQ) and its importance compared to IQ. It defines EQ as understanding one's own and others' feelings and regulating emotion. EQ includes components like self-awareness, self-regulation, empathy, social skills, and motivation. The document outlines Daniel Goleman's popularization of EQ in 1995 and the general timeline of EQ research. It compares how EQ and IQ relate to success and finds EQ is more important and can be improved through mindfulness practices like body scanning meditation. Developing high EQ involves increasing personal competence in self-awareness and management as well as social competence including social awareness and relationship management.
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What is EQ & minfulness (1)
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- 2. CONTENT definition of EQ EQtimeline EQ & IQ compared develop EQ mindfulness 1 2 3 4 5
- 3. "Let's get started "Alllearninghasanemotionalbase."- Plato
- 4. 80% The other 80%is EQ to help success in professional life EQ IQ 20% IQ helps success in professional life up to the extend of 20% MANAGERS WITH HIGH EQ A Gallup study found that EMPLOYEES WHO HAD were timesLESS likelytoleave 4 90% Of TOP PERFORMERS have a HIGH EQ People with HIGH EQ make up to $29,000 more a year
- 5. D a ni e l G o l e m a n p o p u l a r i z e d t h e t e r m ' E m o t i o n a l I n t e l l i g e n c e ' i n 1 9 9 5 i n t h e t i t l e o f h i s b e s t s e l l i n g b o o k , E m o t i o n a l I n t e l l i g e n c e : W h y i t c a n M a t t e r M o r e t h a n I Q . N o t e v e r y o n e a g r e e s w i t h G o l e m a n ’ s m o d e l o f e m o t i o n a l i n t e l l i g e n c e , b u t t h e r e i s g e n e r a l a g r e e m e n t t h a t e m o t i o n a l i n t e l l i g e n c e e x i s t s , t h a t i t i s a f a c t o r i n p e r s o n a l a n d p r o f e s s i o n a l s u c c e s s , a n d t h a t i t c a n b e i m p r o v e d . E m o t i o n a l i n t e l l i g e n c e c a n b e d e f i n e d a s ‘ U n d e r s t a n d i n g o n e ’ s o w n f e e l i n g s , e m p a t h y f o r t h e f e e l i n g s o f o t h e r s a n d t h e r e g u l a t i o n o f e m o t i o n i n a w a y t h a t e n h a n c e s l i v i n g . ’ EQ MOTIVATION EMPATHY SOCIAL SKILLSSELF REGULATION SELF AWARENESS What is EQ?
- 6. Self-awareness: The ability torecognize and identify personal emotions, moods and drives. Self Awareness Social Awareness Self Regulation Relationship Management Self-regulation: The ability to control or deflect impulses or moods that may disrupt emotions. The propensity to think before acting and removing extreme emotions from judgment. Empathy: How to recognize the feelings of others and what they do with those feelings. Social skills: Collaboration, cooperation, conflict management, influence on others and handling change Motivation: This component involves setting clear goals and pushing toward achieving them. Being driven, goal-oriented, committed. What is EQ?
- 7. What is EQ? EQCycle Recognize Emotions Understand Emotions Use Emotions Regulate Emotions 1.In you 2. In others 1. Identify triggers 2. Identify emotions reactions SELF AWARENESS SELF REGULATION 1. Control emotional reactions 2. Control moods 1. Change own emotions 2. Influence/change others EMPATHY SOCIAL SKILL
- 8. EQ timeline 1930s 1940s1950s 1995 1996 1975 1985 1987 1990 Edward Thorndike Social intelligence – the ability to get along with other people. David Wechsler Suggests that affective components of intelligence may be essential to success in life. Abraham Maslow Describe how people can build emotional strength. American Psychologists Howard Gardner Introduces the concept of multiple intelligences in his book The Shattered Mind. Wayne Payne Introduces the term ‘emotional intelligence’ in his doctoral dissertation. ‘A Study of Emotion: Developing Emotional Intelligence; Self- integration; Relating to Fear, Pain and Desire.’ Keith Beasley & Reuven Bar-On - Peter Salovey & John Mayer Use the term ‘emotional quotient (EQ)’ Daniel Goleman Popularizes the concept of emotional intelligence. Multiple researches to identify emotional and on Emotional Intelligence social factors in Organizations.
- 9. Leadership EQ timeline Emotional Competencies: Influence TeamLeadership Organizational AwarenessSelf-confidence Achievement Drive
- 10. EQ can beimproved upon and learned EQ is more relevant to success and happiness in life EQ decides whether you are a team player or how well you will respond to a crisis IQ is something you are born with IQ determines whether you have the natural abilities for it IQ decides your individual capacities and intelligence Logic Language Science&Math Intuition Creativity Art&Music
- 11. 1 2 EQ &IQ compared EQ Helps you succeed at job Measure of ability to use your emotions & logical skills Convince someone by reasoning Understand & manage emotions Heart smart IQ Helps you get in the door Measure of ability to learn & understand Convince someone by facts Be at the mercy of emotions Book smart
- 12. Your EQ hasmore to do with your success and happiness in life than your IQ and it can be learned. EQ & IQ compared RELATIONSHIP MANAGEMENT SELF- MANAGEMANT SOCIAL AWARENESS SELF- AWARENESS EQEmotional intelligence EQpersonalcompetencies EQintrapersonalcompetencies NEGOTIATING SOLUTIONS SOCIAL ANALYSIS ORGANIZING GROUPS PERSONAL CONNECTION EQEmotional intelligence
- 13. Unlike IQ thatmay only be marginally improved over the years, EQ can be nurtured and significantly strengthened. EQ & IQ compared EQDominant IQDominant • Tries to avoid confrontation • Confronts threats heads-on • More efficient during times of stress/crisis • More efficient during times of calm • Uses more gut feelings • Avoids taking risks • Forgives & learns from failure • Intolerant of failure • Prone to long-term thinking (uncertainty) • Prone to short-term thinking (certainty) • Spends time defining problems & strategizing • Quick to formulate strategy & implement it • Knows when to wait % what to act • Fails to act (sees more layers to a problem)
- 14. Personal Competence The developmentof your emotional intelligence can be divided into personal and social competencies. • Personal Competence – self-awareness and self- management develop EQ Personal Competence Self-Awareness • Emotional Self-aware • Accurate Self-assessment • Self-confidence Self-Management • Control of your emotions • Commitment • Conscientious
- 15. Personal Competence 1. Self-assessment developEQ Self-Awareness competencies Accurate Self-assessment Emotional Self-awareness Self-confidence • Aware of your strengths and weaknesses • Reflective and capable of learning from experience • Open to candid feedback and new perspectives • Interested in continuous learning and self- development • Able to show a sense of humor and perspective about yourself. ‘A strong sense of one’s self-worth and capabilities.’
- 16. Personal Competence 1. Self-Awareness developEQ Self-Awareness competencies Accurate Self-assessment Emotional Self-awareness Self-confidence • Know which emotions you are feeling and why • Realize the links between your feelings and what you think, do, and say • Recognize how your feelings affect your performance • Have a guiding awareness of your values and goals • Adopt behaviors that minimize the effects of your own emotions on a situation. ‘A strong sense of one’s self-worth and capabilities.’
- 17. Personal Competence 1. Self-confidence developEQ Self-Awareness competencies Accurate Self-assessment Emotional Self-awareness Self-confidence • Certainty about your own value and capabilities • Strong presence • High level of self-assurance • Willingness to express an unpopular opinion or stand up for something that is right if it is what you truly believe • Ability to make quick decisions even in uncertain and pressurized circumstances • Belief that you can control the direction of your life – and you do. ‘A strong sense of one’s self-worth and capabilities.’
- 18. Personal Competence 1. Self-management developEQ Conscientious Adaptability Trustworthiness Achievement orientation Self-control Self- management competencies Initiative
- 19. Personal Competence 1. Self-control- the ability to remain composed whatever state your emotions are in. develop EQ Conscientious Adaptability Trustworthiness Achievement orientation Self-control Self- management competencies Initiative • Manage your impulsive feelings and distressing emotions well • Stay composed, positive, and unflappable even in trying moments • Think clearly and stay focused under pressure
- 20. Personal Competence 2. Trustworthiness– means that you will do what you say, when you say you’ll do it. develop EQ Conscientious Adaptability Trustworthiness Achievement orientation Self-control Self- management competencies Initiative • Act ethically and are above reproach • Build trust through your reliability and authenticity • Admit your own mistakes and confront unethical actions in others • Take tough, principled stands even if they are unpopular
- 21. Personal Competence 3. Conscientiousness– involves an individual being thorough, careful or vigilant and implies a desire to perform a task well. develop EQ Conscientious Adaptability Trustworthiness Achievement orientation Self-control Self- management competencies Initiative • Meet commitments and keep promises • Hold yourself accountable for meeting your objectives • Be organized and careful in your work
- 22. Personal Competence 4. Adaptability– the ability to change something, or oneself, to fit occurring changes. develop EQ Conscientious Adaptability Trustworthiness Achievement orientation Self-control Self- management competencies Initiative • Smoothly handle multiple demands, shifting priorities, and rapid change • Adapt your responses and tactics to fit fluid circumstances • Be flexible in how you see events
- 23. Personal Competence 5. Achievementorientation – requires an individual to show concern for working toward a self-imposed and defined standard of excellence. develop EQ Conscientious Adaptability Trustworthiness Achievement orientation Self-control Self- management competencies Initiative • Set yourself challenging goals • Measure your own performance against those goals • Actively seek out information to get the job done • Use your time efficiently
- 24. Personal Competence 6. Initiative– means taking the lead in problem-solving and conflict resolution as well as taking action to prevent problems from occurring in the first place. develop EQ Conscientious Adaptability Trustworthiness Achievement orientation Self-control Self- management competencies Initiative • Seek out fresh ideas from a wide variety of sources • Entertain original solutions to problems • Generate new ideas • Take fresh perspectives and risks in their thinking
- 25. Social Competence The developmentof your emotional intelligence can be divided into personal and social competencies. • Social Competence – social awareness and relationship management develop EQ Social Competence Social-Awareness • Empathy • Organizational awareness • Service orientation Relationship Management • Communication skills • Ability to persuade & lead • Develop strong working relations
- 26. Social-Awareness Competence develop EQ Social-Awareness competencies Empathy Organizational awareness Service orientation Empathy– the ability to understand someone else’s feelings and re-experience them. • Actively listen to what others say (both their words and non-verbal signals) • Show you understand and appreciate others’ views or issues • Focus on attaining the goal or task without conflict • Understand where emotional boundaries start and end Organizational awareness – was defined by Goleman as ‘the ability to read the current of emotions and political realities in groups’. • Understand the rationale behind your organization and its structure • Know how to get things done within the organization – formally and informally • Understand both client and vendor organizations • Act with the client’s best interest in mind Service orientation – builds on the empathy you have with others by helping you assist their personal development and satisfaction. • Be able through careful questioning to identify issues that are affecting an individual’s performance. • Identify or adapt situations so that they provide an opportunity to improve their productivity and satisfaction.
- 27. Relationship Management Competence developEQ Leadership Change Catalyst Relationship Management Competencies Influence Developing Others Communication Conflict Management Building Bonds Teamwork & Collaboration Communication skills Ability to persuade & lead Develop strong working relations Communication – this means being persuasive, well presented, and objective. • Effortlessly adapt to the emotional context of the exchange • Focus on attaining the objective by acknowledging others’ views • Easily demonstrate empathy and appreciation of others’ views or issues Ability to persuade & lead – is the extent you are able to win over and persuade others. & your team is willing to follow your lead and wants to work with you to meet goals. • Build consensus through persuasion and clear presentation of case • Offer support to and gain support of others • Be trustworthy • Lead by example • Inspire others to achieve goals or a vision • Truly delegate tasks and accountability Develop strong working relations – natural aptitude in creating a cohesive team. • Ensure the objective is defined and understood by all • Behave in a way that others adopt as their own • Demonstrate that they value all contributions
- 28. mindfulness MINDFULNESS is payingattention, on purpose, in the present, and non- judgmentally, to unfold experiencing the moment.
- 29. mindfulness Paying attention ina particular way – This means that mindfulness is a specific way of observing what is happening. On purpose – There must be some intention in the way that you are observing, a purposeful thing that you can focus your attention to. Non-judgmentally –In addition to intentionally observing our current experience (both internal and external), mindfulness says to do this without judgment of the current experience as good, bad, uncomfortable, etc. Allowing you to recognize a sensation, an experience, or emotion in the moment free from the confines of immediate judgment. In the present moment – We are intentionally observing the current or immediate experience. It is the Here, the Now.
- 30. mindfulness MINDFULNESS Mindfulness exercises arefocused on: Sending your attention and life in here and now The awareness of your body Stopping peaking and getting rid of negative thoughts Widen the perspective of people and give them a new perspective on their lives Stop feeling as there is only IFs... BUTs ... reasoning in a full life from the AND reasoning Live from your values and your priorities (and find out what's new) Seeing your judgmental perspective and becoming milder for yourself
- 31. mindfulness Step 1: theBody Scan begins with lying on their backs with their palms facing up and their feet falling slightly apart. This exercise can also be done sitting on a comfortable chair with feet resting on the floor. Step 2: lie very still for the duration of the exercise, and move with awareness if it becomes necessary to adjust their position. Step 3: begin by bringing awareness to the breath, noticing the rhythm, the experience of breathing in and expelling out. The facilitator explains that nobody should try to change the way they are breathing but rather just hold gentle awareness on the breath. Step 4: attention to the body: how it feels, the texture of clothing against the skin, the contours of the surface on which the body is resting, the temperature of the body and the environment. Step 5: awareness to the parts of the body that are tingling, sore, or feeling particularly heavy or light, s/he asks the participants to note any areas of their body where they don’t feel any sensations at all or are hypersensitive. The body scan Don’t just look, OBSERVE Don’t just eat, TASTE Don’t just think, FEEL Don’t just sleep, DREAM Don’t just exist, LIVE
- 32. mindfulness Step 1: finda space at a window where there are sights to be seen outside. Step 2: look at everything there is to see. Avoid labeling and categorizing what you see outside the window; instead of thinking “bird” or “stop sign”, try to notice the colors, the patterns, or the textures. Step 3: pay attention to the movement of the grass or leaves in the breeze, notice the many different shapes present in this small segment of the world you can see. Try to see the world outside the window from the perspective of someone unfamiliar with these sights. Step 4: be observant, but not critical. Be aware, but not fixated. Step 5: if you become distracted, gently pull your mind away from those thoughts and notice a color or shape again to put you back in the right frame of mind. Mindfulness seeing (alone) Step 1: think of one thing you’re are stressed about and one thing you look forward to. Step 2: share a story (to the other person or people) Step 3: how it feels to speak, how it feels to talk about something stressful as well as how it feel to share something positive. Step 4: be observant of your own thoughts, feelings and body sensations both when talking and listening. Step 5: write down each feeling/emotion and changes and share them. Mindfulness listening (with someone)
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