1. Heather L. Smith
130 24th
Ave. SW | Reform AL 35481 | Phone: 205-765-7875 | bama8892@gmail.com
Education
Bachelors of Arts in English, Aug 2012
Mississippi University for Women – Columbus, MS
Gordo High School, May 2008– Gordo, AL
Employment History
Prep/Kitchen associate with Chick-fil-A; August 2014- February 2015
Optometrist Tech. with Lenscrafters/ New Horizons Eye Care; August 2013- November 2013
Cleaning Staff with Kelly’s Cleaning Service; November 2011-June 2013
Student- worker with ID Services for Mississippi University for Women; Aug 2009 – July 2011
Skills
Ten years of sales, customer service, and cashier-handling expertise.
Nearly three years clerical/administrative experience; two of which at university performing
manufacture of campus IDs as well as sorting and delivering interdepartmental mail and
answering multi-line phone system.
Software proficiency in TAB Electronic Appointment Book software as well as Microsoft
Office: Word, Excel, and PowerPoint software.
Has prior knowledge of the process of purchase orders, filing, and print shop operations
comprising use of office equipment such as: printers, copier, fax, and scanner.
Excellent command of written communications skills
Courses completed in: Introduction to Business Technology, Advanced Composition, and
Creative Writing.
Honors & Activities
President’s List “W” Award of Excellence
Regional Scholarship Sigma Tau Delta, English honor society
Volunteer Work & Community Experience
Blood Drive for American Red Cross: 2011
Palmer’s Home for Children: Spring 2009 & 2010
Multiple Sclerosis/MS Walk: Spring 2009 & 2010