1. Heather A. Robinson
2526 Sapling Circle
Wilmington, North Carolina 28411
910‐233-8084
RBruce5297@aol.com
Skills & Abilities: I am currently working with MS Word, Microsoft
Access, Microsoft Office, Aquarius, Excel and other
data base applications. I can type 60‐70 words per
minute. I have great people skills with clients and
co‐workers alike, both in person and via telephone.
I am very organized with an eye for detail.
Experience: Bruce H. Robinson, Attorney at Law
1995‐2010
Drafting and preparing legal documents including,
but not limited to, Motions, Orders, Discovery
Responses regarding criminal and civil law, medical
malpractice, divorce, real estate and personal
injury. My employment ended at the untimely
passing of my employer.
JWB Insurance Group
April 2012 to November 2014
Claims/Enrollments Specialist‐Benefit Coordinator
In this position I served as a liaison between
the customer and insurance carriers regarding
enrollments and claims issues related to medical
and dental coverage. I processed enrollment
applications for health and dental coverage for
approximately 50 different clients, who offer
coverage for their employees. I worked directly with
human resource managers for my groups,
insurance carriers and their account managers
assisted with questions related to waiting
periods while advising them of their group
benefits.
Education: I am a 1990 high school graduate of Wallace Rose
Hill located in Teachey, North Carolina. I have taken
many college classes over the years, specifically
criminal justice as I have taken all the classes
offered at Cape Fear Community College related to
Criminal Justice.

2. Leadership: When I am not working, I spend some weekends
volunteering for a local animal rescue agency,
Adopt an Angel. Over the last 4 years, I have
fostered approximately 15 homeless pets, at
different times, and assisted in finding them
permanent, happy homes.
References: I have excellent references from past and current
positions.