Emotional Intelligence is refers to an ability to recognize the meanings of emotion and their relationships, and to reason and problem-solve on the basis of them.
4. Emotional
Intelligence
- refers to an ability to recognize the meanings
of emotion and their relationships, and to
reason and problem-solve on the basis of them.
5. Brief
History1930s - EdwardThorndike
1940s - DavidWechsler
1950s - AbrahamMaslow
1975 - HowardGardner
1985 - Wayne Payne
1987 - KeithBeasley
1990 - Peter Salovey and
John Mayer
1995 - Daniel Goleman
6. Two Aspects of
Emotional Intelligence
1. Understanding yourself, your goals, intentions,
responses, behaviour and all.
2. Understanding others, and their feelings.
8. 1. Perceiving Emotions
The initial, most basic, area has to do withthe nonverbal
reception and expression of emotion.
2. Using Emotions to
Facilitate Thought
The capacity of the emotions to enter into and guide the
cognitive systemand promote thinking.
9. 3.Understanding Emotions
Emotions convey information: Eachemotion conveys its
own pattern of possible messages, and actions associatedwith
those messages.
4. Managing Emotions
Emotions often can be managed. A person needs to
understand emotions convey information to the extent that it
is under voluntary control.
10. Five Domains of EmotionalIntelligence
PERSONAL COMPETENCES
1. Self-Awareness
2. Self-Regulation
3. Self-Motivation
SOCIAL COMPETENCES
4. Social Awareness
5. Social Skills
11. High EI Individual
Better perceive emotions, use themin thought, understand
theirmeanings, and manage emotions, than others.
Less emotional 'baggage' and conversely people.
Drawn to occupations involving social interactions such as
teaching andcounseling more so than to occupations
involving clerical or administrative tasks.
12. Low EQ(Emotional
Quotient) Individual
Tend to have personal unresolved issues
which either act as triggers or are constants in
personality make-up.
People struggling to meet lower order needs
and arguably even middle order needs such
as esteemneeds.
13. According to Daniel
Goleman,
“If youremotionalabilitiesaren’tinhand,if youdon’thaveself-
awareness,if youarenotableto manageyourdistressing
emotions,if youcan’t haveempathyandhaveeffective
relationships,thenno matterhowsmart
youare,youarenot goingto get
veryfar”.