PROBLEM REFRAMING

1. PROBLEM REFRAMING
CHAPTER 2

2. What is Reframing?
• Reframing is a critical tool for promoting innovation and creativity in
the workplace and it is very effective for problem solving.
• Senior leaders and operational managers who use this tool also
improve their own emotional intelligence as they “smartly” manage
their own emotions and the emotions of others to effect meaningful
change.

3. Reframing
• Taking what appears to be a difficult situation and finding
something positive to make out of it.
• You put another frame (perspective) on the situation you
face.
• You look for other ways to view your situation.

4. Impact of Reframing
• The power of reframing is that it forces you to harness your creative
and innovative thinking to achieve breakthrough solutions. It is
original, out-of-the-box thinking!
• When you use positive reframing, you view problems differently.
Instead of first exploring how to get the problem to go away, you first
ask yourself, What is the opportunity here?
• Breakthrough thinking begins when you view problems as
opportunities.
• Problems are often your chance to make needed changes whether
they occur in your life or in the workplace.

5. Two Examples of Reframing
• The first is about Tom Watson, the founder of IBM.
• The second example of reframing is about the psychoanalyst, Milton
Erickson.

6. Common organizational thinking
• Budget cuts
• Attrition
• Motivation
• Attitudes

7. THANK YOU