1. DANIEL DE MAGLIE
3104 Ardley Drive , Roseville, CA 95747 dandemaglie@gmail.com cell: 203-240-9644
PROFESSIONAL SUMMARY
Seeking to apply leadership experience, over ten years of strong customer interaction, and
performance oriented culture to the prospective employers. My unique background, education and
experience has led me to grow and thrive in many facets of professiona l environments. I am looking to
take my skills and add value to a new company.
Knowledge and Skills:
 CustomerRelationships  Interpersonal Skills  PositivePositioning
 MonthlyPlanning MotivatingQualities  Communication Skills
 ImplementingChange  Leadership Skills  Performance-Oriented

EDUCATION UNIVERSITY OFPHOENIX ONLINE CAMPUS
Master of Business Administration August 2014
ROGER WILLIAMS UNIVERSITY BRISTOL,RI
Bachelor of Science in Biology May 2010
Double Minor: Psychology and Business Management
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RELEVANT
EXPERIENCE
Verizon Wireless 2010 – Present
MANAGER (June 2014-Present)
Manage8 supervisors and over100 total employees tolive by Verizon’s credo,whilemaintaining
a focus on customer relations and company goals.
Selected Accomplishments:
 #2 Enterprise rank for 3-day resolution
 #1 Ranked Senior Manager Team Rancho Q2 and Q3 2015
NEW HIRE SUPERVISOR (January 2014-June 2014)
Manage up to 30 new-hire representatives and 6 peer facilitators to teach, mentor, and work
towards a common goal of excellence.
Selected Accomplishments:
 Top Ranked Transition team, January 2014
 Top 20 West Area in Rev Gen YTD
SUPERVISOR (July 2012 – Janury 2014)
Managed 13 employees to reach company goals. Major responsibilities include; coaching,
developingand mentoringrepresentatives,analyzing KPI’s, implementing initiatives, ensuring
success for future supervisor teams.
Selected Accomplishments:
 June 2013 Results: 2nd center and 11th West Area
 March 2013 Results: 4th center and 6th West Area
 Helped move SM team to 1st in West Area March of 2013
 November 2012 Results: 6th center and 8th West Area
Hotel Viking 2007 – 2010
ASSITANT BELL CAPTAIN (October 2007-June2010
Managed up to 10 bellman to uphold Four Diamond quality hospitality in a top-rated historic
hotel in Newport, RI.