1. Miss Hannah Laura Oldfield
31 The Crest, Hill Crest, Whitehaven, Cumbria, CA28 6TJ
01946 696157• 07894832947• hannah.lauraa@hotmail.com
Personal statement
I am a professional hard working individual who is experienced in working in a business
environment. I work well under pressure and I am experienced to work and meet tight
deadlines while maintaining quality of work. I am a great team player but at the same time I
have the ability to work alone using my own initiative. I am also competent in using ICT
programmes such as Microsoft word, office, excel and PowerPoint. I am now seeking a
suitable administrative or secretarial role within your company.
Key Skills
• I am confident when it comes to working with and handling money.
• Excellent communication skills, both written and verbal
• Can work well under pressure and to tight deadlines
• Working well as both a team member and independently
• Proactive worker
Employment History
Locality Support Administrator, Adult Social Care, Cumbria County
Council, Workington
(December 2014– Present)
I joined Adult Social Care in December 2014 as a Locality Support Administrator. My Current
responsibilities include:
• Handling very confidential information
• Managing practitioners calendars and diary’s to make sure all appointment are up to
date and both client and practitioner are aware of the appointments.
• Making and receiving private and confidential phone calls
• Taking new referrals from vulnerable adults either over the phone or in person
• Making sure all systems are up to date i.e. making sure all referrals received are
printed off and get dealt with that day.
• Taking safeguarding’s from members of the public/ other professionals with regards
to venerable adults and making sure they are dealt with within the hour.
• Minute taking for Safeguarding meeting, Best interest meetings and hospital
discharge meetings
• Dealing with Police referrals and ambulance referrals , making sure they are all read
by the social worker and sent to the appropriate department if not ourselves.
Digitisation Assistant, Records Management, Cumbria County Council,
Carlisle Office.
(August 2014- December 2014 )
I joined the record management department in August 2014 as a digitisation assistant. My
current responsibilities include:
• Making and receiving phone calls

2. • Responsible for organising and maintaining a filing system including archiving
information.
• Using a data base system effectively, ensuring it is updated on a regular basis for use
of other clients.
• The use of office equipment and general office duties such as faxing and
photocopying
• Preparing text from notes and including the responsibility for minute taking at
meetings
• Using electronic messaging systems
• Handling the internal and external mail
• Working with and handling money
• Maintaining stationary and stock
Business Administration Apprentice, Children’s Services, Cumbria
County Council, Whitehaven Office.
(October 2013 – August 2014 )
I joined Children’s services as a business administration apprentices in October
2013, In line with working towards my NVQ 2 I carried out the following duties:
• I Adapted to different working environments as I worked within four different
departments carrying out general administration duties
• Answering the telephone and redirecting calls where necessary
• Recording Messages and communicating them in a timely manner to the
correct department
• Using and maintaining a filing and achieving system
• Handling money for all departments, including creating and maintaining a
petty cash spreadsheet. a
• Arranging travel arrangements with travel companies for the collection and
drop off of children
• Producing letters to communicate any relevant information to families/ Next of
Kins
• Minute taking and issuing final typed minutes to all internal and external
business users
Teaching Assistant, Gosforth Nursery, Gosforth
(June 2013 – September 2013)
I joined Gosforth Nursery School as a summer placement working as a teaching assistant in
June 2013. During the summer my duties included:
• Responsible for the duty of care for a number of children ranging from the ages of
4months old to 10 year old
• Providing additional learning support to any children with learning difficulties
• Maintaining a safe environment for all children and having a proactive approach in
keeping all areas clean and tidy to prevent trips and falls and accidents
.
Education & Training
Gen 2
(October 2013 – 2014)
• NVQ Level 2 Business Administration

3. • ELA Level 2 Award in personal learning and thinking skills for new entrants into the
science engineering and manufacturing sectors (QCF)
• City and Guilds Level 2 certificate in principles of business and administration (QFC)
• City and Guilds Functional skills qualification in information and
communication technology (ICT)
Whitehaven Post 16
(September 2010- July 2012)
Double Health and Social Care A Level Standard D,D
Whitehaven School
(September 2005- July 2010)
Maths GSCE C
English Language GCSE C
English Literature GCSE C
Science GSCE C,C,C,C
Art GCSE C
Child Development GCSE C
R.E GCSE C
Double Health and Social Care GCSE D,E
Food Technology GCSE D
Hobbies & Interests
My hobbies and interests include:
• Keeping fit
• Keen interest in clothing & fashion
• Socialising and friends
References
References are available upon request.