This was presented at the Honolulu Board of Realtors General Member's Meeting on June 20, 2014. Our goal was to educate the audience on how they can continue to work and be productive, even when they are out of the office. From comparing different mobile devices to introducing various mobile applications, you can see how being out of the office does not mean being unable to be productive.

1. Hawaii Tech Support
Office on the Road
Stanley Lau
Principal Consultant
slau@hitechsupport.net

2. Technology/Media
 Lifestyle buyers who embrace
technology
 Clients and partners expect timely
responses and ready answers
 Through technology Buyers and Sellers
are researching through IDX and
RETS websites

3. Questions?
 Email to
learn@hitechsupport.net
 Twitter: @HawaiiTechS

4. Today’s Outline
 Hardware – Mobile Devices, Printing
 Software/Productivity Tools
 Computing Tips
 Questions and Answers

5. Hawaii Tech Support
Mobile Hardware

6. Selecting the right mobile device(s)
Ultrabooks/Laptops Tablets
SmartPhones

7. Ultrabooks/Laptops
 Works best for those who: Need a larger
screen and a keyboard, run programs that
tablets just won’t run, device use more than
an hour
 Considerations
– What OS and Manufacturer?
– Battery Life: Varies from 3-8 hours
– CPU, Memory, Screen Size, Solid State Drive

8. Ultrabook/Laptop
Recommendations
 OS: Apple OS X, Microsoft Windows 8.1, Google
Chrome OS (Preference and Compatibility)
 Get the best CPU and most memory in your
price range (Intel i5 or i7 with 8GB RAM)
 Consider a Solid State Drive (256GB)
 Screen Size: 11-13 inches, Weight: 3.5 lbs. or
less
 Battery Life: 6-10 hours

9. Tablets
 Works best for those who: Need quick access to
information, consume information/content more than
creating it, have access to all the apps thru “stores”
that they need to operate
 Considerations
– OS: Android, iOS from Apple, Windows Mobile, Blackberry
– Device Storage: Apple’s memory doesn’t expand
– Display Resolution: Retina, HD
– Device Size: 7”, 8”, 10”

10. SmartPhones
 Works best for those who: Need to quickly
communicate, consume small amounts of
information, take pictures and videos
 Considerations
– OS: Android, iOS from Apple, Windows Mobile,
Blackberry
– Device Storage: Apple’s memory doesn’t expand
– Camera Quality: Lens, Megapixels
– Device Size: 3”-6”

11. Mobile Devices – 2012 Predictions
Between 15-20% of mobile phones in the US are
Smartphones and expected to double by 2012
In 2013 Smartphones accounted for 56% of market
*Pew Research

12. Net Access on the Road
Mobile HotSpot/MiFi
Cell Phone Tether/Hotspot

13. Net Access on the Road
 Considerations
– Data Speed and Caps – 3G/4G dependent on
your cell carrier
– Mobile Hotspot vs. Phone Tethering – Battery,
data stops when on a call
– Data Coverage – Select a carrier with the best
coverage for where you are. Verizon and AT&T
have large 4G networks deployed

14. Mobile Printers
 Immediate access to paper printouts
 Color and Black and White InkJet
 Runs on included battery
 HP, Epson, Canon

15. Printing from the Road
 Apple Airprint
 Epson Connect
 Google Cloud Print
– Print remotely to your printer from anywhere
– Email from device to printer
– Use tablets/smartphones to print

16. Electronic Fax
 Buyers/Sellers who insist on faxing
 Low cost - $3 to $10 per month
 Incoming faxes delivered through email as
PDF
 Fax machine no longer needed
 Use your phone camera to “scan” your
documents

17. Batteries are a drain
 Battery life is one of the biggest concerns
 Wireless charging allows you devices without cords or
plugs
 Starbucks announced last week it is deploying Duracell
Powermat wireless charging mats at all stores
 May require additional accessory for compatibility

18. Hawaii Tech Support
Software Tools

19. Apps and File Storage
 Email
 Storing and sharing files
 Editing documents

20. A Closer Look at Email
 Why POP and free email is not for you
– Ownership of email address
– @bestagent.com
– Locked into a single provider –
storage limits, level of service
– POP is not a fully integrated email
and organization solution

21. Office 365
T-Mobile, Verizon,
AT&T, Sprint
Workstation
Server/Datacenter

22. Office 365
 Supports PCs and Windows tablets running
Windows 7 or higher, and Macs with OSX 10.6 or
higher; Office for iPad can be installed on iPad
running version 7.0
 Use Word, PowerPoint and Excel on iPad
 Use Office Mobile on iPhone and Android phones
 OneNote app on iPhone, iPad and Android phones

23. Office 365
 Email, Contacts, Calendar entries all sync to your
iPhone/iPad, Android and Windows devices with no
additional software for email enabled plans
 Full versions of Word, Excel, PowerPoint, Outlook,
OneNote, Publisher, and Access
 OneDrive – Save files using cloud storage, share
files easily without running into email size limits

24. Zipform and Digital Ink
 Online Access to Hawaii Association of
Realtors Forms
 Runs from web browsers, no program
installations
 Save all transaction related file
 Quickly send documents via email
 Digital Ink – Online Signatures

25. Be Mobile with Apps
OneDrive Office Online, (SkyDrive) 7GB free, 50GB $25,
100GB $50, 200GB $100
Evernote Take notes, create to-do lists, save articles.
PDF Expert Read/annotate PDFs, take notes, save changes or fill
PDF forms.
DropBox File management 2GB free, 100GB $99, 200GB $199
ZipForm Mobile access to your HBR contracts, forms, and
archived documents
Realtor.com Search through detailed listings, able to share
listings, up-to-date and accurate database.
Google
Drive
Google Apps, 15GB free, add 100GB $24

26. Hawaii Tech Support
Computer Tips

27. Computer Tips - Scanning
 Scan Quality/Resolution (DPI) – 150 – 250
DPI
 Black & White, Grayscale or Color
 Doubling the Resolution Quadruples the size
of the file
 Compression – JPEG compresses file image
size

28. • Steal your
username/password
• Takes you to infected site
• Targeted Phishing -
Social media allows
personalized targeting
Computer Tips - Phishing

29. Computer Tips - Phishing

30. http://66.53.235.110/apps/form/co
nnect.php
Examine Link Info
Examine:
Message Sender
(From)
Content/Action

31. Computer Tips - Passwords

32. Hawaii Tech Support
Questions?
Slide Deck available at:
www.hitechsupport.net