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Marketing of Libraries
and information Centers
(LICs); a Kenya-Ghana
Experience
Robinson Wikana Mukangayi &
Amidu Gordon
1
 Marketing is a process that can help managers of
libraries and information centres in achieving their
objectives of improving access to their clientele,
increasing the satisfaction of their clients and
reaching financial self-sufficiency.
 The marketing process, in case of libraries and
information centres, implies that these objectives
be achieved by offering improved and competitive
information products and services.
Marketing of LICs
2
Types of LICs
3
 Libraries – academic, public, special libraries, National
libraries
 Education
 Information dissemination.
 Promotion of culture.
 Recreation
 Information Analysis Centres
 Documentation centres
 Publishing houses/ Bookstores/ Bookshops
 Clearing Houses
 Data Centres and Data Banks
 lending of library books
 Reference services
 Reprographic services
 Book displays and exhibitions
 Abstracting & Indexing services
 CAS (Current Awareness Services)
 SDI (Selective Dissemination of Information)
 Inter-library loan
 Translated basic information packages for foreign
library users
 Printed Books, Journals, Newsletters , Bulletin etc
4
Library Services and Products
5
School Library – Ghana International
School Library
6
University Library - Kenya
 Catalogues
 Booklets/ Bronchures
 Exhibition displays
 newsletters
 Published guides
 Library tours
 Open houses
 Training sessions
 Advertisements/ Print advertisements
 One on one conversations
 Phone
 Workshops
 Leaflets
 Classroom instruction
Marketing strategies in LICs
7
 Giveaways.
 Library website
 Website announcements
 Direct mail.
 Emails
 Face to face events
 Social media – Twitter, facebook, Linkedin, Whatsapp, RSS
Feeds, Wikis, Blogs.
Cont.
8
9
10
11
LICs must understand to market the available library resources
and services for the following main reasons:
 Libraries are not any of the main information benefited
industry. The ample book shops, online book sellers,
information advisors, the Internet specialist, free web
suppliers and individual customers will not dither to market to
potential library clients.
 Libraries have to emulate with different organizations or
departments for raising funds. Promoting library services and
resources benefits as libraries can get underpins from clients
and others.
12
Need for Marketing.
 Libraries need to showcase their market the products and services
on account of the need to keep up significance and stay associated
with the networks they serve and make them bear on the present
day's occasion and real problems.
 Librarians need to market the library products and services to
achieve a specific goal and enhance the image of their libraries and
themselves.
 Librarians likewise need to change the understanding of clients and
others toward them as being information specialists.
 Librarians should consider themselves as resource personnel go to
for information and must to be very much willing and prepared
themselves as specialists in the field.
 Libraries rely upon the basis of individuals they serve for their
survival. A library ought to thusly impart and work with its clients
and subsidizing authorities to give information about what the
library is doing and to empower the library to find out about the
community its serve.
13
Marketing of library resources and services is the main
requirement in today’s ICT era. Library users are not aware of all
the library resources and services available for their use.
Marketing is a very important tool in the library to interact with
the users. Marketing gives promotion to use up-to-date library
resources and services. Present day libraries are getting to be
proactive and client-centered by having a tendency to
characterize the market before planning their products and
services. A minimum charge based library services could
enhance library capacities. Library services ought to be founded
on client orientated whereby clients' needs are given priority in
the schemes of things in the library. The library work force
should also be aware of the importance of marketing in libraries
Conclusion
14
THANK YOU.
15

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Marketing of LICs in Kenya and Ghana

  • 1. Marketing of Libraries and information Centers (LICs); a Kenya-Ghana Experience Robinson Wikana Mukangayi & Amidu Gordon 1
  • 2.  Marketing is a process that can help managers of libraries and information centres in achieving their objectives of improving access to their clientele, increasing the satisfaction of their clients and reaching financial self-sufficiency.  The marketing process, in case of libraries and information centres, implies that these objectives be achieved by offering improved and competitive information products and services. Marketing of LICs 2
  • 3. Types of LICs 3  Libraries – academic, public, special libraries, National libraries  Education  Information dissemination.  Promotion of culture.  Recreation  Information Analysis Centres  Documentation centres  Publishing houses/ Bookstores/ Bookshops  Clearing Houses  Data Centres and Data Banks
  • 4.  lending of library books  Reference services  Reprographic services  Book displays and exhibitions  Abstracting & Indexing services  CAS (Current Awareness Services)  SDI (Selective Dissemination of Information)  Inter-library loan  Translated basic information packages for foreign library users  Printed Books, Journals, Newsletters , Bulletin etc 4 Library Services and Products
  • 5. 5 School Library – Ghana International School Library
  • 7.  Catalogues  Booklets/ Bronchures  Exhibition displays  newsletters  Published guides  Library tours  Open houses  Training sessions  Advertisements/ Print advertisements  One on one conversations  Phone  Workshops  Leaflets  Classroom instruction Marketing strategies in LICs 7
  • 8.  Giveaways.  Library website  Website announcements  Direct mail.  Emails  Face to face events  Social media – Twitter, facebook, Linkedin, Whatsapp, RSS Feeds, Wikis, Blogs. Cont. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. LICs must understand to market the available library resources and services for the following main reasons:  Libraries are not any of the main information benefited industry. The ample book shops, online book sellers, information advisors, the Internet specialist, free web suppliers and individual customers will not dither to market to potential library clients.  Libraries have to emulate with different organizations or departments for raising funds. Promoting library services and resources benefits as libraries can get underpins from clients and others. 12 Need for Marketing.
  • 13.  Libraries need to showcase their market the products and services on account of the need to keep up significance and stay associated with the networks they serve and make them bear on the present day's occasion and real problems.  Librarians need to market the library products and services to achieve a specific goal and enhance the image of their libraries and themselves.  Librarians likewise need to change the understanding of clients and others toward them as being information specialists.  Librarians should consider themselves as resource personnel go to for information and must to be very much willing and prepared themselves as specialists in the field.  Libraries rely upon the basis of individuals they serve for their survival. A library ought to thusly impart and work with its clients and subsidizing authorities to give information about what the library is doing and to empower the library to find out about the community its serve. 13
  • 14. Marketing of library resources and services is the main requirement in today’s ICT era. Library users are not aware of all the library resources and services available for their use. Marketing is a very important tool in the library to interact with the users. Marketing gives promotion to use up-to-date library resources and services. Present day libraries are getting to be proactive and client-centered by having a tendency to characterize the market before planning their products and services. A minimum charge based library services could enhance library capacities. Library services ought to be founded on client orientated whereby clients' needs are given priority in the schemes of things in the library. The library work force should also be aware of the importance of marketing in libraries Conclusion 14

Editor's Notes

  1. Academic writing is a challenge. It demands that you build on work done by others but create something original from it. By acknowledging where you have used the ideas, work, or words of others, you maintain your academic integrity and uphold the standards of the Institute and of the discipline in which you work.
  2. Thus, rather than making your paper look less intellectually sophisticated, using citations allows you to show off your understanding of the material and the assignment. And instead of showing what you don’t know, citing your sources provides evidence of what you do know and of the authority behind your knowledge. Just make sure that your paper has a point, main idea, or thesis that is your own and that you organize the source material around that point
  3. In order to make sure you are paraphrasing in the first place, take notes from your reading with the book closed. Doing so will make it easier to put the ideas in your own words. When you are unsure if you are writing too close to the original, check with your instructor BEFORE you turn in the paper for a grade. So, just to be clear—do you need to cite when you paraphrase? Yes, you do!