SlideShare a Scribd company logo
1 of 16
Library Marketing Resources Kimberly Collett Wendy Coolidge Kirsten DeMoss Judith Jones Kim McGrath Jill Morse O’Rourke February 14, 2011 LIS 2830: Marketing & Public Relations for Libraries
What are Library Marketing Resources? Library Marketing Resources are tools that a librarian can use to learn ways to engage the community; to create programming; and to promote that programming, staff, and other resources and services.
Key Issues in Library Marketing Resources: The differences in resources are minimal between different types of libraries. A librarian needs to tailor the informationfound in a resource to fit his or her particular library’s needs. “The key is to make our library services relevant to each group of potential users.”                                                           http://www.infotoday.com/mls/apr98/howto.htm
A Good Marketing Resource will Include Information on … Gathering community Data by doing an Environmental Scan; surveying patrons and the community at large; SWOT Analysis Items included in a Marketing Plan such as Executive Summary; Environmental Scan; Marketing Goals and Objectives; Marketing Strategy; Action Plan; a Budget; and an Evaluation
A Good Marketing Resource will Include Information on … Relationship Marketing: building relationships between the library and its community Donor Marketing Voter Marketing
A Look at Our Resources:The Accidental Library Marketer by Kathy Dempsey Includes information on assessments, using community demographics, and everyday promotions versus marketing.
http://oceanstatelibrarian.com/Library-Marketing.html This resource  shows how a library can market the building and resources to make it more pleasing for patrons.
http://www.ala.org/ala/issuesadvocacy/advocacy/advocacyuniversity/toolkit/index.cfm This resource talks about how a librarian can do outreach and talk to the media or government officials to help boost funding during these tough economic times.
 http://www.olc.org/marketing/index.html This resource from the Ohio Library Council offers information on creating a marketing plan and marketing the library’s products.
http://www.gale.cengage.com/power/marketing Offers great “how-to” materials such as press releases, publicity guidelines, print/design production guidelines, and mail house guidelines.
Library Marketing That Works! By Suzanne Walters Includes information on fundraising concepts, web marketing, market research, and basic marketing plan elements.
Bite-Sized Marketing: Realistic Solutions for the Over-Worked Librarian by Nancy Dowd, Mary Evangeliste, and Jonathan Silberman This book covers many concepts of marketing but stresses the importance of word-of-mouth marketing (WOMM).
http://themwordblog.blogspot.com/ Marketing blog with almost daily posts on a variety of topics.
http://www.libraries.psu.edu/psul/toolkits/marketingtoolkit.html Offers information  on all stages of marketing from the pre-planning to the evaluation.
Building a Buzz: Libraries & Word-of Mouth Marketing by Peggy Barber & Linda Wallace Another resource that stresses the importance of WOMM.
One More Reason Why Marketing is Important … “Effective marketing of excellent library  services leads to better library     support.”       http://www.skyways.org/KSL/development/marketingthesmalllibrary.pdf

More Related Content

Similar to Library Marketing Resources

A preview of the Library Marketing Toolkit
A preview of the Library Marketing ToolkitA preview of the Library Marketing Toolkit
A preview of the Library Marketing ToolkitNed Potter
 
7 ps marketing strategies of Libraries
7 ps  marketing strategies of Libraries7 ps  marketing strategies of Libraries
7 ps marketing strategies of LibrariesDheeraj Negi
 
Marketing of information services & products
Marketing of information services & productsMarketing of information services & products
Marketing of information services & productsVISHNUMAYA R S
 
2010.07.19 Loc Presentation Final Loc
2010.07.19 Loc Presentation Final Loc2010.07.19 Loc Presentation Final Loc
2010.07.19 Loc Presentation Final Locjsheinze
 
Marketing & Public Relations in Academic Libraries 2009
Marketing & Public Relations in Academic Libraries 2009Marketing & Public Relations in Academic Libraries 2009
Marketing & Public Relations in Academic Libraries 2009Heidi Card
 
Marketing 101 | Social Media for Libraries (1)
Marketing 101 | Social Media for Libraries (1)Marketing 101 | Social Media for Libraries (1)
Marketing 101 | Social Media for Libraries (1)Kayla Martin-Gant
 
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...lizbreed
 
Suddenly I'm marketing the library!
Suddenly I'm marketing the library!Suddenly I'm marketing the library!
Suddenly I'm marketing the library!Ingrid Redman
 
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdfTopic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdfIMANTASNEEMMATLAZIM
 
Ukm image building and library promotion
Ukm image building and library promotionUkm image building and library promotion
Ukm image building and library promotionIta Kamis
 
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014Ken Chad Consulting Ltd
 
Developing stories, building communities
Developing stories, building communitiesDeveloping stories, building communities
Developing stories, building communitieskerpil
 
Marketing of library and information services
Marketing of library and information servicesMarketing of library and information services
Marketing of library and information servicesghazalasalman7
 
Grading GuideContent60 PercentPoints EarnedX3· Pres.docx
Grading GuideContent60 PercentPoints EarnedX3· Pres.docxGrading GuideContent60 PercentPoints EarnedX3· Pres.docx
Grading GuideContent60 PercentPoints EarnedX3· Pres.docxwhittemorelucilla
 
Texas: Uncloaking Your Electronic Collections
Texas: Uncloaking Your Electronic Collections Texas: Uncloaking Your Electronic Collections
Texas: Uncloaking Your Electronic Collections Lesley Williams
 
netwealth educational webinar - How to supercharge your digital and social st...
netwealth educational webinar - How to supercharge your digital and social st...netwealth educational webinar - How to supercharge your digital and social st...
netwealth educational webinar - How to supercharge your digital and social st...netwealthInvest
 

Similar to Library Marketing Resources (20)

A preview of the Library Marketing Toolkit
A preview of the Library Marketing ToolkitA preview of the Library Marketing Toolkit
A preview of the Library Marketing Toolkit
 
A preview of the Library Marketing Toolkit
A preview of the Library Marketing ToolkitA preview of the Library Marketing Toolkit
A preview of the Library Marketing Toolkit
 
7 ps marketing strategies of Libraries
7 ps  marketing strategies of Libraries7 ps  marketing strategies of Libraries
7 ps marketing strategies of Libraries
 
Marketing of information services & products
Marketing of information services & productsMarketing of information services & products
Marketing of information services & products
 
2010.07.19 Loc Presentation Final Loc
2010.07.19 Loc Presentation Final Loc2010.07.19 Loc Presentation Final Loc
2010.07.19 Loc Presentation Final Loc
 
Inf. Marketing
Inf. MarketingInf. Marketing
Inf. Marketing
 
Marketing & Public Relations in Academic Libraries 2009
Marketing & Public Relations in Academic Libraries 2009Marketing & Public Relations in Academic Libraries 2009
Marketing & Public Relations in Academic Libraries 2009
 
Marketing information
Marketing informationMarketing information
Marketing information
 
Marketing 101 | Social Media for Libraries (1)
Marketing 101 | Social Media for Libraries (1)Marketing 101 | Social Media for Libraries (1)
Marketing 101 | Social Media for Libraries (1)
 
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
Role of Libraries in Serving Entrepreneurs, Creating Entrepreneurial Communit...
 
Suddenly I'm marketing the library!
Suddenly I'm marketing the library!Suddenly I'm marketing the library!
Suddenly I'm marketing the library!
 
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdfTopic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
Topic 5 - PROMOTIONS _ PUBLIC RELATION.pdf
 
Ukm image building and library promotion
Ukm image building and library promotionUkm image building and library promotion
Ukm image building and library promotion
 
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
Entrepreneurial library article_emerging_trends_conference_ken_chad_december2014
 
Developing stories, building communities
Developing stories, building communitiesDeveloping stories, building communities
Developing stories, building communities
 
Marketing_of_Information_Products_and_Services.ppt
Marketing_of_Information_Products_and_Services.pptMarketing_of_Information_Products_and_Services.ppt
Marketing_of_Information_Products_and_Services.ppt
 
Marketing of library and information services
Marketing of library and information servicesMarketing of library and information services
Marketing of library and information services
 
Grading GuideContent60 PercentPoints EarnedX3· Pres.docx
Grading GuideContent60 PercentPoints EarnedX3· Pres.docxGrading GuideContent60 PercentPoints EarnedX3· Pres.docx
Grading GuideContent60 PercentPoints EarnedX3· Pres.docx
 
Texas: Uncloaking Your Electronic Collections
Texas: Uncloaking Your Electronic Collections Texas: Uncloaking Your Electronic Collections
Texas: Uncloaking Your Electronic Collections
 
netwealth educational webinar - How to supercharge your digital and social st...
netwealth educational webinar - How to supercharge your digital and social st...netwealth educational webinar - How to supercharge your digital and social st...
netwealth educational webinar - How to supercharge your digital and social st...
 

More from Jessica Danielle Smith (13)

Jessica Danielle Smith - Digital Marketing (REVISED)
Jessica Danielle Smith - Digital Marketing (REVISED)Jessica Danielle Smith - Digital Marketing (REVISED)
Jessica Danielle Smith - Digital Marketing (REVISED)
 
Jessica Danielle Smith - Digital Marketing
Jessica Danielle Smith - Digital MarketingJessica Danielle Smith - Digital Marketing
Jessica Danielle Smith - Digital Marketing
 
Jessica Danielle Smith - Digital Marketing
Jessica Danielle Smith - Digital MarketingJessica Danielle Smith - Digital Marketing
Jessica Danielle Smith - Digital Marketing
 
RefWorks for APA Citation Style
RefWorks for APA Citation StyleRefWorks for APA Citation Style
RefWorks for APA Citation Style
 
Going Green @ Gumberg
Going Green @ GumbergGoing Green @ Gumberg
Going Green @ Gumberg
 
Xtranormal library program
Xtranormal library programXtranormal library program
Xtranormal library program
 
jessicadsmithXtraNormal
jessicadsmithXtraNormaljessicadsmithXtraNormal
jessicadsmithXtraNormal
 
JSmith_lis2830_marketing_plan_spring11
JSmith_lis2830_marketing_plan_spring11JSmith_lis2830_marketing_plan_spring11
JSmith_lis2830_marketing_plan_spring11
 
INSPEC
INSPECINSPEC
INSPEC
 
Annual Reports
Annual ReportsAnnual Reports
Annual Reports
 
Fundraising Resources & Ideas
Fundraising Resources & IdeasFundraising Resources & Ideas
Fundraising Resources & Ideas
 
Survey development
Survey developmentSurvey development
Survey development
 
Oml@pitt strategic marketing plan
Oml@pitt strategic marketing planOml@pitt strategic marketing plan
Oml@pitt strategic marketing plan
 

Recently uploaded

How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxmanuelaromero2013
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxGaneshChakor2
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxOH TEIK BIN
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxheathfieldcps1
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application ) Sakshi Ghasle
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionSafetyChain Software
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 
Presiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsPresiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsanshu789521
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeThiyagu K
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
MENTAL STATUS EXAMINATION format.docx
MENTAL     STATUS EXAMINATION format.docxMENTAL     STATUS EXAMINATION format.docx
MENTAL STATUS EXAMINATION format.docxPoojaSen20
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Celine George
 

Recently uploaded (20)

How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptx
 
CARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptxCARE OF CHILD IN INCUBATOR..........pptx
CARE OF CHILD IN INCUBATOR..........pptx
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
 
The basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptxThe basics of sentences session 2pptx copy.pptx
The basics of sentences session 2pptx copy.pptx
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Hybridoma Technology ( Production , Purification , and Application )
Hybridoma Technology  ( Production , Purification , and Application  ) Hybridoma Technology  ( Production , Purification , and Application  )
Hybridoma Technology ( Production , Purification , and Application )
 
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Mastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory InspectionMastering the Unannounced Regulatory Inspection
Mastering the Unannounced Regulatory Inspection
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
Presiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha electionsPresiding Officer Training module 2024 lok sabha elections
Presiding Officer Training module 2024 lok sabha elections
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Measures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and ModeMeasures of Central Tendency: Mean, Median and Mode
Measures of Central Tendency: Mean, Median and Mode
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
Staff of Color (SOC) Retention Efforts DDSD
Staff of Color (SOC) Retention Efforts DDSDStaff of Color (SOC) Retention Efforts DDSD
Staff of Color (SOC) Retention Efforts DDSD
 
MENTAL STATUS EXAMINATION format.docx
MENTAL     STATUS EXAMINATION format.docxMENTAL     STATUS EXAMINATION format.docx
MENTAL STATUS EXAMINATION format.docx
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
 

Library Marketing Resources

  • 1. Library Marketing Resources Kimberly Collett Wendy Coolidge Kirsten DeMoss Judith Jones Kim McGrath Jill Morse O’Rourke February 14, 2011 LIS 2830: Marketing & Public Relations for Libraries
  • 2. What are Library Marketing Resources? Library Marketing Resources are tools that a librarian can use to learn ways to engage the community; to create programming; and to promote that programming, staff, and other resources and services.
  • 3. Key Issues in Library Marketing Resources: The differences in resources are minimal between different types of libraries. A librarian needs to tailor the informationfound in a resource to fit his or her particular library’s needs. “The key is to make our library services relevant to each group of potential users.”                                                           http://www.infotoday.com/mls/apr98/howto.htm
  • 4. A Good Marketing Resource will Include Information on … Gathering community Data by doing an Environmental Scan; surveying patrons and the community at large; SWOT Analysis Items included in a Marketing Plan such as Executive Summary; Environmental Scan; Marketing Goals and Objectives; Marketing Strategy; Action Plan; a Budget; and an Evaluation
  • 5. A Good Marketing Resource will Include Information on … Relationship Marketing: building relationships between the library and its community Donor Marketing Voter Marketing
  • 6. A Look at Our Resources:The Accidental Library Marketer by Kathy Dempsey Includes information on assessments, using community demographics, and everyday promotions versus marketing.
  • 7. http://oceanstatelibrarian.com/Library-Marketing.html This resource shows how a library can market the building and resources to make it more pleasing for patrons.
  • 8. http://www.ala.org/ala/issuesadvocacy/advocacy/advocacyuniversity/toolkit/index.cfm This resource talks about how a librarian can do outreach and talk to the media or government officials to help boost funding during these tough economic times.
  • 9. http://www.olc.org/marketing/index.html This resource from the Ohio Library Council offers information on creating a marketing plan and marketing the library’s products.
  • 10. http://www.gale.cengage.com/power/marketing Offers great “how-to” materials such as press releases, publicity guidelines, print/design production guidelines, and mail house guidelines.
  • 11. Library Marketing That Works! By Suzanne Walters Includes information on fundraising concepts, web marketing, market research, and basic marketing plan elements.
  • 12. Bite-Sized Marketing: Realistic Solutions for the Over-Worked Librarian by Nancy Dowd, Mary Evangeliste, and Jonathan Silberman This book covers many concepts of marketing but stresses the importance of word-of-mouth marketing (WOMM).
  • 13. http://themwordblog.blogspot.com/ Marketing blog with almost daily posts on a variety of topics.
  • 14. http://www.libraries.psu.edu/psul/toolkits/marketingtoolkit.html Offers information on all stages of marketing from the pre-planning to the evaluation.
  • 15. Building a Buzz: Libraries & Word-of Mouth Marketing by Peggy Barber & Linda Wallace Another resource that stresses the importance of WOMM.
  • 16. One More Reason Why Marketing is Important … “Effective marketing of excellent library services leads to better library support.”      http://www.skyways.org/KSL/development/marketingthesmalllibrary.pdf