1. GLORIA MORRISON GHMORRISON@GMAIL.COM
280 Rose Street (704) 807.2588
Mooresville, NC 28117
PROFESSIONAL OBJECTIVE
Seasoned professional seeks a challenging position that combines an educational background and
business experience in an energy driven, cross-functional position. Combining public speaking skills,
marketing strategies, benefit sales techniques and common sense gleaned from years of teaching,
coaching, training, sales, writing and business training creating presentations that inform, educate and
promote a company’s brand while building strong client relationships.
PROFESSIONAL WORK HISTORY AND ACCOMPLISHMENTS
BENNETT BUILDINGS SYSTEMS,INC, CONTRACT EMPLOYEE, LOT MANAGER, MOORESVILLE, NC
MAY 2016 - DECEMBER 2016
RESPONSIBILITIES: Promote and operate day to day store management of new store operations. Implement,
track and use social media to advertise and promote the Bennett portable storage products as the primary
means of advertising the branding of product into the Mooresville marketplace.
Results: The store has been open approximately seven months and steady progress is seen through the
social marketing strategy. Understanding Social media is tricky, but one of the keys is consistency and
frequency which cuts across the swath of all the social media groupings that are pertinent to the ever changing
audience. Salesforce Database System is a new tracking system the company began to use as the Mooresville
store opened. My previous sales background allowed me to assist other lot managers with their introduction to
the system. Unfortunately, the store was closed quickly due to management changes at the Corporate level.
CHICK-FIL-A, MOORESVILLE NC, EMOTIONAL CONNECTIONS & RELATIONSHIPS COORDINATOR
2010 - PRESENT
RESPONSIBILITIES: Promote and create community awareness of the WinShape Camps for Community in
Mooresville through speaking engagements to local civic and church organizations, assist Corporate WinShape
Team, Host Team and the local store in catering promotional events, raising funds for camp scholarships and
logistics for the Chick-fil-A Friday Family Fun Day, as store liaison.
Results: In 2016, 455 campers attended utilizing more than 100 volunteers, raised $28,000 to
approximately 150 paid scholarships to Back Pack Ministry for children in the Iredell County area and other
children with demonstrated need; local store fed more than almost 1,000 campers and family members for
Chick-fil-A Friday Family Fun Day. In 2014, the camp successfully established itself in the community and was
ranked as one of the top 5 camps in a recent survey by a local newspaper that serves Lake Norman.
RESPONSIBILITIES: Implement, track and maintain corporate program called “A List”. Provide unique one-of-a-
kind events for the store’s most loyal customers. The goal of this program is to “Surprise & Delight” our most
faithful and loyal customers who have faithfully supported our store by frequently dining and telling others of
their positive dining experiences ultimately increasing our customer base.
Results: “A List” customers are involved in joint ventures that benefit the local community. By getting to
know our customers on a deeper and richer level, we’re involved organizations our A Listers are interested in
creating a larger sense of community. Our joint ventures have included as Bryson’s F. U. E. L. , Mooresville
Soup Kitchen, Palliative Care Of Iredell County and Food For Days Jointly With The Back Pack Ministry.

2. GLORIA MORRISON GHMORRISON@GMAIL.COM
280 Rose Street (704) 807.2588
Mooresville, NC 28117
RESPONSIBILITIES: Design and introduce Children’s Birthday Party Package, implement Back Stage Tours, and
in-store promotions to create “RE-MARK-able Customer” experiences. Train select employees to work with
these specialized programs at the store.
Results: Positive customer feedback; hundreds of people have toured store and the Birthday Party
Package continues to grow and expand in popularity.
RESPONSIBILITIES: Develop a Hospitality Training Program for all employees by creating an Employee
Handbook of Guidelines to improve employees skills in hospitality services with restaurant guests, improve
teamwork amongst employees and work with a ‘servant’s heart’ attitude. Create a Service Snapshot Matrix for
evaluation purposes to aid employees in improving their hospitality skills.
Results: Successful implementation and training of employees with handbook and managers consistently
use snapshot matrix for employee evaluations. Hospitality and customer service scores have shown consistent
improvement through corporate surveys from customers. Store sales continue to exceed monthly goals.
REAL ESTATE, LAKE NORMAN REALTY, REALTOR/BROKER 2005 - 2010
RESPONSIBILITIES: Marketed, negotiated, mediated and guided clients through the sale and purchase of
property.
Results: Success Agent of the Year – 2005, Sales Volume Award – 2007, Listing Agent Recognition Awards
– multiple years, earned GRI and ABR Designations.
LINCOLN ARTS COUNCIL, EXECUTIVE DIRECTOR 1985 - 1989
RESPONSIBILITIES: Directed day-to-day operations for non-profit arts agency including grant writing and
evaluating, preparing annual budget, volunteer recruitment, primary writer & editor for monthly newspaper
insert, planning and producing festivals, musicals, arts competitions and educational programming.
Results: Applied and received $30,000 NEA Grant; created visual presentation which resulted in the
receipt of a $1,000,000 grant from the Timken Foundation; developed partnership with 4-H Council to
incorporate a dinner theatre format for summer musical production creating higher performance attendance,
positive cash flow and opening the door for future partnerships.

3. GLORIA MORRISON GHMORRISON@GMAIL.COM
280 Rose Street (704) 807.2588
Mooresville, NC 28117
PERSONAL INTERESTS AND ACCOMPLISHMENTS
INDEPENDENT CONTRACTOR 1981 - PRESENT
DRAMATIST/PUBLIC SPEAKER/WORKSHOP INSTRUCTOR
Research, write, and perform dramatic presentations on the lives of historical characters and classic narratives.
DIRECTOR/DRAMA COACH/PROFESSIONAL SPEECH JUDGE
Coach, communicate and evaluate students on their dramatic presentations in preparation for performance.
HOME EDUCATOR
1996 - 2006
Homeschooled children for almost ten years providing the foundation for their schooling from Kindergarten
through transition into conventional school.
EDUCATION
Bachelor of Arts in Interpretative Speech - Bob Jones University, Greenville, SC 1981