2. It isa brandnewyear!It is the year2020! It isthat time of the yearwhenindividualsandorganizations
developstrategiestosucceedinthe yearahead.
There are manysophisticatedstrategiesthatcan be appliedtoaccomplishthisgoal buthere isa simple
strategy- LISTEN.Applythe simple andtimelessstrategyof listeninginordertohave a good2020.
Listeningproducestremendousbenefitsbothonanindividual andorganizational basis.
Listening & The Individual
Individualsenjoythe followingbenefitsfromlistening:
● It clearsup misunderstandingbetweenindividuals
● As a resultof the above,listeningalsobuildsrelationshipsandcreatespeaceful environments
Listening & The Organization
A wide range of toolscan be usedinorganizationstofacilitate listening.There canbe management
listeningsessions,focusgroups,surveysandothersuchtools.The informationcanbe obtainedfrom
stakeholders:employees,customers/members,suppliers,partnersetc.
Some of the benefitsthatlisteningbringstoanorganizationordepartment/ministryare outlinedbelow:
1. Increasedefficiency
2. Reductionor eliminationoferrors
3. Improvementsinthe 8 P'sof the MarketingMix: product, price,place, promotion,people,
process,physical evidence andperformance
4. Increasedsatisfaction ofstakeholders
What can you dothis yearto ensure personal andcorporate success?Listen. Listeningispowerful and
priceless.Listeningiseasyand effective.
As yougetready totackle the year2020 withstrategiesthatare sharp andfierce,be sure to employthe
simple strategyof LISTENING.
May youhave an amazingyearahead!
All honour to the Most HighGod for providingthisinformation
