1. GERRY L. TATE
1019 Green Pond Rd
Soddy Daisy, TN 37379
(423) 708-0272 Mobile
OBJECTIVE
Find a position within a company that is challenging to me while providing value to the organization for which I
am employed.
PROFESSIONAL EXPERIENCE
December 2009 to January 2015
Sales Manager – The Blind Lady
 Managed all sales staff and customer relations
 Performed market research for new markets and business expansion
 Set company sales and performance goals
 Administered software for company operational support
Built and maintained Custom MySQL database for Company financial and sales reporting
Constructed Excel layouts for sales staff for data entry of completed sales to be uploaded to MySQL
Implemented tablet/laser measurement technology to feed Excel datasheets
Procured and maintained the company’s iCM (Internet Customer Management) software (while working with
iCM staff to build a more improved product)
Constructed a legacy customer document scanning process to integrate with our iCM
Trained all staff on any technology the company utilized
June 2008 to October 2009
Systems Analyst I - BlueCross BlueShield of Tennessee, Inc. (BCBST)
 Responsible for Facets (claims processing system) SQL adhoc updates to support business functions that
were proprietary to BCBST.
 Responsible for Mental Health provider data loads for the Facets system for third party administrators.
 Lead projects that were sensitive in nature that included senior vice presidents and the CEO as primary
reporting roles.
 Designed specifications for new systems within the BCBST system structure that supported its infrastructure
and business needs.
 Designed and constructed data extracts that loads web tables for providers to view fee schedule
information.
 Implemented data structures and Facets extendibility within the Facets processing system for new systems
that provide customized functionality for proprietary business functionality related to BCBST.
 IT Liaison for BCBST for the BlueCrossBlueShield Association Provider data quality metrics pilot program.
 24/7 on-call rotation for systems batch.
 Primarily used SQL and Korn Shell scripting on a daily basis to build batch processes for BCBST proprietary
functions.
 Heavily experienced with both the Claims and Provider areas of the Facets data model.
March 2006 to June 2008
Co-Owner – The Blind Lady
 Incorporated system software for customer and sales informatics.
 Constructed and managed financial software for accounting and inventory purposes.
 Managed all employees and developed all human resource aspects in relation, but not limited to
compensation, paid time off, and job descriptions.
 Responsible for hiring new talent for sales, installation, and office staff.
 Constructed a quality management plan to better serve customers.
 During an economy that was failing, constructed a business plan that would increase sales while gaining
environmental awareness for both the company and its customers.
May 1996 to June 2006
Analyst Programmer - BlueCross BlueShield of Tennessee, Inc. (BCBST)
 Internal auditor for Information Technology
 Project leader and developer for MedPlus (actuarial software) using AION.

2.  Lead developer on FEP (Federal Employee Program) project to load Facets data using FEP files.
 Primary role was to work with SQL while working with claims batch.
 Initial/Lead developer on claims archive functionality for expired claims data.
 Built data extracts using SQL that developed the first eHealth web construction for Facets in construction
with Trizetto.
 Managed claims batch tuning and load balancing controls of Facets engines and ques for optimal system
performance.
 24/7 on-call rotation for systems batch.
 Claims research and payment adjustments for erroneously paid claims.
 Referral/Authorization load management
 Claims payment specialist
TECHNICAL EXPERIENCE
 Programming Languages: .NET, Korn Shell Scripting, Visual Basic 6.0, COBOL, Easytrieve, AION, HTML,
XML, TSO, CICS, JCL, ZEKE, VSAM, and SQL
 Operating System Platforms: MVS, Windows, and AIX/UNIX
 Database Platforms: UDB, DB2, Sybase, Microsoft SQL Server and MYSQL
 Change Management: Harvest and Clear Case/Clear Quest
EDUCATION
University of Tennessee--Chattanooga, TN
Bachelor of Science in Business Administration (May 2005)
Bachelor of Science in Human Resources (May 2005)
Chattanooga State Technical Community College—Chattanooga, TN
Associate of Science in Computer Science (May 1999)
References
Upon Request