1. H. Jerry Wen
Sharon, MA 02067 Email: hongwen98@yahoo.com
Tel. #: 781-561-5009 (cell)
Summary of Qualifications
Solid MSSQL database management experiences: database backup/restore, DB performance tuning, indexing, etc
Strong Database programming skills: T-SQL query, stored Procedure, views, user-defined-functions
Proficient in designing BI/Data warehouse and implementing ETL: SSIS, SSAA, SSRA, datamining, Tableau
Experienced in cloud computing implementations on both Salesforce and Microsoft Azure platform
Strong experiences in Pivotal and Salesforce CRM
Creative database and software applications integration and automation skills
.Net programming in C# (LINQ, EF)
Enjoy tennis and running (Serious recreational tennis player and fun runner)
Professional Experiences
Logmein, Boston, MA 02/2016—current
Principal Database Engineer
Created a program to modify 150 MS SQL server stored procedures due to database separation;
Modified and maintained existing customer retention program which involves 11 SQL agent jobs
and 30 stored procedures
Came up an idea to replicate cloud billing system Aria with ODS (operational data storage). This is
very critical due to Aria’s non-disclosure of its schema for the intellectual property reason; proof-
concept AWS (s3 and RDS) with C# program with Call API using JSON parser
Was assigned a seat into Aria project steering committee
Sokolove Law, ChesnutHill, MA 05/2009—01/2016
Principal Database Engineer/Architect 01/2013-01/2016
Led the Salesforce migration and integration projects: the company launched salesforce migration from pivotal CRM system. I
was responsible for the data migration and the data integrations between salesforce and pivotal
managed vendor to develop new data warehouse after salesforce migration. designed the data warehouse, led vendor to
buidl the new ETL programs to build data warehouse;
led the development in C# of all company data integration projects (c#): CallMiners, Google, Facebook, EMail campaign
system,
researched, designed, implemented company cloud computing strategies: CRM system from pivotal to Salesforce, DR plan
implemented on Microsoft Azure platform
managed various projects and consulting vendors for data warehouse and ETL impelementations
Senior DBA/SQL Developer 05/2009-01/2013
Managed company wide databases, including CRM databases, business intelligence databases, great plain database. Tasks
includes: database set up and configuration, backup/restore, performance monitoring/tuning, indexing management
Solved long-time production database performance issues within the first three weeks. Week one, profiled every database
transactions, set the alert for the performance counters, analyze profiling logs to spot the key issues; week two, proposed t he
solutions which includes SQL server configuration modification, separate the report system out of the production system with
Microsoft SQL server replication technology, created monthly database maintenance plan; wrote T -SQL stored proc to rebuild
the indexes for key tables. Week three, implemented the solutions in week three and applied service patches to the SQL
server
Built BI data warehouse model: collected business requirements from business community; designed the logical model for the
data warehouse and discussed with business users; implemented the model onto SQL server 2008 R2; wrote SSIS data ETL to
populate the data warehouse ; built SSAS for the BI package;
Programmed variety of SSIS ETL package for data automation; designed a bunch of reports for marketing, finance, and
Operation departments with SQL server reporting service;
2. Was responsible for Pivotal CRM Upgrade from version 5.7 to 6.0: designed go- live plan, built Pivotal business server (PBS)
server; installed the PBS software; Configured three i.e Production, Testing, and Reporting environments; set up databases
for different systems;
Programmed variety of SSIS ETL package for data automation; designed a bunch of reports for marketing, finance, and
Operation departments with SQL server reporting service;
Led the investigation of the BI software tools. This included design the business requirements spec for potential software
users (marketing, service and finance), communicated with those power users about their business processes; with that in
mind, asked a few different vendors to demo their BI products. (IBM/Cognos, Oracle/BI server Hyperion, Business Object,
and microStrategy).
In three weeks, converted marketing consulting firm (AXIA) six months worth of consulting project including SPSS statistical
computing program into database processes. Set up target database for the marketing analysis tool, designed efficient ETL
packages to feed the database with production data, wrote various stored procedures for statistical computation.
Designed and wrote the archiving process. Investigated the needs and criteria for archiving; designed a recovery process in
addition to the archiving itself.
Implemented various database systems backup processes. This includes Pivotal production system, financial Great Plain,
marketing data warehouse, and sharepoint.
Collette Vacations, Pawtucket, RI 07/2005–04/2009
DBA
Managed and administer three MS SQL Servers servicing Pivotal – CRM (v5.7), Unica - marketing, and Dataflux – data integrity
governance. This includes backup and restored the database, maintain the database availability for different software applications,
indexing, and keys maintenance.
Developed and designed an enterprise data flow named LPD (load-process-distribute) to balance the workload and meet business
requirements among different databases, i.e. online reservation system databases, sync-critical Pivotal CRM databases, and
marketing database (unica).
Wrote various SQL stored procedures, ssis packages to integrate the applications of in-house online reservation system and
Pivotal. By using software such as Scribe and pivotal SSIS connector to manipulate and transfer data among different systems and
sync out the data to seventy five pivotal mobile systems for the sales group; integrate the email system for NetInsigt and Pivotal
CRM.
Managed database compliance and integrity forUSA, Canada and UK dataset : Wrote storedprocedure and package to load national
Do-Not-Call list, USPS NCOA list (National change of address), email opt-out list; to process customer address standardization and
verification; generated match code for customer data to identify passengers between online -reservation system and Pivotal CRM,
to process HOH (head of household) and to de-duplicate;
Built data mart for revenues, customer profile, survey snapshot and wrote nightly routines to load those data in into pivotal CRM
database
Database performance tuning for applications i.e. Unica, pivotal and dataflux.
Managed database marketing projects:marketing campaigns, customersegmentation,brochure requestsload and promotion codes
backfill; trouble shoot flow chart of affinium campaign project.
Fidelity, Marlboro, MA 06/2002 – 07/2005
Benefit Database Consultant
Processed employee benefitsi.e. pension datain MSSQL Server. Wrote stored proceduresforthe datascrubbing and audit;designed
user defined functions to calculated employees' credit service and vesting services, and final average earnings;
Programmed pension calculation engine (Blaze rule base software). Programmed to implement business logic such as eligibility
and participation as .NET components, to create employment events handler, and to calculate pension benefits and payment forms.
Avery Dennison, Framingham, MA 05/2001 – 06/2002
Avery Dennison is a global leader in self-adhesive base materials and self-adhesive consumer and office products and specialized label
systems.
Senior Programmer/Technical Lead
Developed database (ORACLE and MS SQL server) schema modeling for retailer’s purchase order with ticket, carton
label and shipment scan data. Created databases, designed table structure and the table relationship, converted various data sources,
configured triggers and views, wrote stored procedures
Set up, configured and managed web servers (IIS) which provided on-line web services for Supply Chain Management System;
programmed and managed the back-end databases i.e. Oracle8I and MSSQL server.
Led the development of Label Station of InforChain Express (E-Commerce Application) in this Fortune 500 company on both client
and server side. Designed and implemented the core functions, i.e. Datatransferring process. Technologiesinvolved are ASP, COM,
FTP/HTTP, J2EE(JSP/Serverlet), and other third parties’ software integration
Used Installshield to build the releases of the server and client application. Managed the deployment of the server applications on
Window NT/2000 and the distribution of the client application.
3. Cambria Consulting, Inc., Boston, MA 05/1998 - 05/2001
Cambria Consulting provides human resources consulting and related services to major corporate clients such as Alcoa, Exxon Mobil, Merrill Lynch, and
Wachovia Corporation.
DBA/Senior Programming Analyst
Processed the data in MS SQL Server i.e. created client specific databases, designed the tables st ructure and relationship, wrote
various views and stored procedures, configured Jobs and DTS packages; Merged different data source.
Managed online databases; configured database security and backup processes; automated email notice from database.
Processed the data for statistical analysis in MS SQL and ACCESS. Designed, created, and produced clients’ employee competency
performance (360) reports, survey reports (MBA program ranking), and other reports in MS Access.
Built company's online infrastructure, which included the Firewall implementation and configuration, WEB servers (IIS) setup and
configuration, the system backup and restoration, and the backend databases (MS SQL Servers) management.
Was in charge of various clients’ web sites development and management. Developed clients’ web sites with the technologies of
ASP, JSP, COM, VBScript, and JavaScript. Managed the backend data transaction on MS SQL Server.
Used the client’s dataset to validate competency model i.e. ranking different competency and behaviors, creating descriptive
statistical analysis for the competency dataset; Ran the logistic analysis to select appropriate competency model for the clients in
SAS/SPSS
Watson Wyatt & Co., Wellesley Hills, MA 01/1996 – 04/1998
Watson Wyatt is a global consulting firm focused on employee benefits, human capital strategies, healthcare and insurance and financial services
Benefit Database Administrator
Programmed and managed clients’ of employee pension and healthcare databases in MS SQL server; merged and integrated
different data sources into standard database structure; purged useless data, converted, redefined, and recalculated input data
into databases; created standard data output; created employees benefit listing and data collection forms
Developed data scrubbing tool with Visual Basic. The tool was used to map external data source into the standard data model,
to recalculate the benefit amount and to redefine the data fields.
Analyzed clients’ employees pension and healthcare benefit dataset in the VB tool; reconciled clients dataset; created descriptive
statistics of the datasets; validated the datasets according to business requirements.
Academic Research Experiences
University of Connecticut Storrs, CT 09/1992 – 01/1996
Statistics Specialist, Center of Real Estate (5/95 - 9/95)
Conducted multiple variables regression analysis of real estate dataset with SAS;
Forecasted the changing pattern of real estate prices across different regions and time period
Created residential and commercial mortgage indexes and analyzed the trend of them
Managed database with MS Access and operated data communication between PC and Mainframe; managed database files on
tape and cartridge; used Lotus-123 and Excel to finalize the statistical analysis
Marketing Research Analyst, Marketing Policy Center (9/92 1/96)
Performance statistical analysis of marketing data in SAS i.e. created descriptive statistics of the IRI dataset, drew charts and
graphs of the selected variables such as price, market share, and private label cost; reconstructed data variables and developed
model specification
Conducted multivariate regression and simultaneous equation system regression; applied statistical methodologies such as
seemingly unrelated system, dummy variables, and logistical modeling technologies to develop model specifications for a USDA
grant project. The results were presented in 1994 national economics conference
Analyzed the pricing strategy for different brands by using such explanatory variables as the market concentration, competitor’s
price, income, education level, and private label
Created an estimable quantitative marketing model with Almost Ideal Demand System (AIDS) model for this Marketing Policy
Center. This model combines different brands’ market shares and pricing into a single simultaneous equation system; the
regression results have been used to calculate the demand elasticity and pricing conjectural elasticity in order to analyze the
competitions between US products and imported products in several industries
Solved the regression statistical problems i.e. Heteroskedasticity, Autocorrelation, and Multicollinearity with SAS in the above
simultaneous regression system
Research fellowship, University of Connecticut 9/91 – 9/92
EDUCATION
M.S. Computer Science Boston University 2002
M.S. Quantitative Economics University of Connecticut 1994
