1. JORGE A. AQUINO
7412 Autumn Beeze RD. SW . Albuquerque, NM 87121
Email georgepctech_abq@yahoo.com Office : (505) 610-2091
WORK HISTORY
Tech Support Services Inc (Part time) 1 Oct. 2015 to August 2016
On site field service Engineer Hardware , software , Malware removal,, Back up restore , Image Hard Drive ,
Memory Power Supply System Board Up Grade troubleshooting Residential/commercial
TEKsytems for HP support field Engineer March 2015 Sep 2015
Server /router/ switch/Pin-pads HP Gen8/ Charm POS systems Refresh , HP Printer Fuse Kit
Maintenance XP /Windows 7 Migration/Deployment ,peripheral set up/ Cable management .
Sparks IT Solutions IT Services for( Kirtland Air Force Base ) Dec.2014 March 2015
100 unites of Aruba 125AP/65AP Install/removal .replace Access Point Refresh project , Cat 5 Cat 6 run
and termination and setup run test /support
F2 ONSITE PREVAIL RESOURCES (Contractor for PNM ) April 2014 Dec 2014
Desktop support for 3,000 workstations by imaging and setting up hardware and software for the
Windows XP to Windows 7 migration deployment. which includes working knowledge of MS operating
systems and Microsoft Office, printer setup, Outlook PST files backup and restore, and system
monitoring and asset management.
GEEK ON SITE SUPPORT SERVICES November 2013 to march 2014
On site field service Engineer troubleshooting Residential/commercial Servers install HUB's Cat 5/6
diagnose of common hardware/software problems like wireless connectivity Modem Config. Microsoft
systems installation and troubleshooting of PC's and Laptops, Data Backup , routers, printers,
VERIANT SOLUTIONS ( for McDonalds, Boston Market Chili's POS ) April 2012 to Nov.2013
Troubleshooting, installations, and maintenance of pos company software. Responsible for imaging and
support of the POS company software, together with all the other software used as Intuit, Cisco, and
Symantec. Pin Pad installs Thermal printer, Networks cabling VeriFone Credit Card systems.
BARRISTER GLOBAL NETWORK (contractor for Lowes, Target ,Toy's R us POS systems Refresh
June 2011 to April 2012
Troubleshoot software images like HP image and Lexmark network image. Provided training to new
employees and upgraded company’s software system. Worked as help desk tech on issues related on
Windows XP, Vista , 7 and 8 OS as well as issues related to the Microsoft Office package

2. MARATHON DEPLOYMENT FIELD TECH SUPPORT February 2011 May 2011
Provided computer help desk on Microsoft office Excel, Word,, new outlook for windows 8 windows XP,
vista, 7 , troubleshooting in system issues..Software integrations Upgrading or re-install of new
company’s software POS
COMPUTER PLUS OF ABQ. November 2008 Jan 2011
troubleshooting, installations software packages and operating system Provided computer help desk
support via telephone communications with end-users.
AT&T MOBILITY Feb. 2006 August 2008
CUSTOMER SERVICE RETAIL /COMMERCIAL SALES AND SUPPORT ON SITE AND IN STORE
Helping and educating customer and new devices and new cell operation system
EL PASO HEATER & SUPPLY CO Feb 2005 Jan 2006
CUSTOMER SERVICE INDUSTRIAL EQUIPMENT SALES/SUPPORT
Providing customer with new equipment and providing and training customer in new automation software
FORD HERITAGE LINCOLN MERCURY July 2002 : January 2005
SALES AND PURCHASING /INVENTORY ,SALES REPORT /PAYROLL MANAGER
WEEKLY INVENTORY ,ORDERING PARTS AND PRODUCTS, QUICKBOOK S,,PAYROOL
MARKETING , SALES TRAINING ,ON STAR SOTWARE TRAINING FOR FORD LINCOLM
MERCURY POLICIES AND REGULATIONS
SAM’S CLUB STORE
ELECTRONICS / COMPUTER RETAIL REP. 04/2002 11/2004
PROVIDING SALES FLOOR /SUPPORT AND DEMO, INVENTORY / SALES REPORT
SHELLE'YS RETAIL STORE Nov 02/ 1987 January 2002
daily operation on retail environment daily sales report Inventory shipping and receiving novices
CERTIFICATIONES INTERNET SALES MANAGER, FORD LINCOLN MERCURY 03/2005
PC UNIVERSE A+CERTIFICATION SCHOOL ASSISTED 2YRS MANHATTAN NEW YORK –10/1999
REFERENCES Upon request .
Salary requested $25.00 per Hr ( Plus mileage when required )