The COVID 19 global pandemic has been a compelling event for many enterprises to rethink their strategies around connected customer experiences. This paradigm shift of digital-first can be very challenging for organizations with legacy processes and apps. There is a critical need for expedited delivery and strategic disruption within an enterprise for successful and sustainable business transformation. In this session, I share two phenomenal case studies that showcase how teams disrupted organizational culture and existing processes in a non-traditional way to achieve their business outcomes. Through these stories, I highlight how important it is to rethink and reimagine the way we approach problems and develop solutions, and also have fun while we are achieving our business outcomes.

1. Dr. Gautham Pallapa
Executive Advisor, VMware
Self-Disruption & Expedited Delivery
Rethink/Reimagine Business Transformation in Enterprises

2. 2020
Adversity in waves
A tough year for
optimists

3. Contactless + Digital + Remote

4. Stress and Anxiety
Existence from home

5. Almost every industry vertical was impacted
Travel
Fear of infection
Lockdown
Social distancing
Retail
Supply Chain logistics
BOPUS
Curbside/Home delivery
Hospitality
Contact-free
experience
Minimal travel
Food
Lockdown
Outdoor seating
Takeout

6. Expedite
Delivery
Engineering
at its best
Performance
Testing
Rethink
Reimagine
Agenda

7. Lean, Agile, and DevOps
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Operational Efficiency,
CI/CD, Automation
Dev Ops

8. Rethink / Reimagine

9. Intrapreneur
STARTUPS ENTERPRISES
Entrepreneur

10. Someone who has the spirit of
an entrepreneur but is stuck
within an enterprise
INTRAPRENEUR

11. 2
awesome stories

12. Engineering at its best
Story of how a team opened a $7000
bottle of bourbon and celebrated

13. Transformation Initiative
Situation Rethink/Reimagine
Move legacy middleware
over to cloud-native solution
Failed Attempt
Previous team tried and
failed for 8 months
Engineering had to figure out
a way to rescue initiative

14. A team of
intrapreneurs
Form to Perform Quickly
Accelerate team bonding, collaboration,
empathy, and communication

15. A team of
intrapreneurs
Hypothesis
Having a team aggressively work on a problem
that is unrelated to the team’s focus makes
them form, storm and norm quickly

16. A team of
intrapreneurs
Harness the momentum
Use the momentum generated to drive
throughput up by at least 15%

17. Tossed over
SEQUENCE OF EVENTS
Formed the team
Over 27 lean experiments
DECEMBER
2 WEEKS LATER
Full steam ahead
Lean Experiment
HA in production in
8 weeks

18. The Journey
Small team
4 Engineers + Devs
1 Product Owner
Short iterations
1 week each
Lots of experiments
Automation
TDD, testing,
Pipelines, CI/CD
Record breaking
Dev Env in 12 days
Release pipeline in 6 days
2 Prod HA sites in 18 days

19. Lead Engineer’s Blood Pressure

20. Failure of one team is
validated learning for an
entire organization

21. Rethink / Reimagine

22. PERFORMANCE TESTING THROUGH FUN
The story of how we hardly slept for 48 hours, pushed
people to learn new things, and ate lots of pie

23. Performance testing
Cloud Journey Reduce Timeframe
Tanzu Application Service for
Hybrid Cloud Strategy
Performance Test
Load, Stress, Soak, Spike Would take 4 – 6 months if
we went the traditional route

24. Hackathon

25. March 12 - 14
48 hours of intense coding

26. Open to all employees
Any bold idea as long as it was legal
Teams of 3 - 4

27. Rules
Demonstrate working software
Create a video showcasing business value (Min 3 min)
Must have deployed at least 3 times

28. 8 social experiments
Adoption, Learning, intrapreneurship, collaboration
discomfort, self-learning, change agents, safety
12 Functional experiments
Performance, failure, failover, fire drills, upgrades,
escalations, observability
Change behavior
183 days – Concept to Creation
Mindset - 100% uptime, 0 defects, Failure is not an option

29. Perfection is like the horizon
You grow when you continuously strive for, but never achieve it.

30. First Annual PI Day Hackathon

31. Results
Great success Lot of fun
26 teams around the world
18 finished, with videos
3 patent filings
HR, Accounting teams
Lot of data
Performance, telemetry
Validated Learning
Real world experience
648 commits in 48 hours!
Psychological safety
Cross-functional teams
Lots of pie!

32. Trophies

33. Rethink / Reimagine

34. Intrapreneurship as part of your culture
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Fun

35. How can you
drive
intrapreneurship
within your
organization?
Start small
What process or activity can you reimagine and
rethink to transform/innovate?

36. How can you
drive
intrapreneurship
within your
organization?
Start small
Action
What process or activity can you reimagine and
rethink to transform/innovate?
Over the next 6 weeks, conduct experiments
and track results

37. How can you
drive
intrapreneurship
within your
organization?
Start small
Action
Share
What process or activity can you reimagine and
rethink to transform/innovate?
Over the next 6 weeks, conduct experiments
and track results
Use #intrapreneur
Email: gp@etransforms.com

38. Thank you!
https://www.linkedin.com/in/gpallapa/
@gpallapa