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unified communications /
CLASS-LEADING PROPOSITION /
PAY-AS-YOU-GO SERVICE /
CLOUD BASED DELIVERY /
save on travel expenses /
improve productivity /
presence, im & video /
desktop sharing /
free 30 day trial /
challenge us /
WHY CHOOSE INTECHNOLOGY?
the best suite of uc apps
at an affordable monthly
charge /
savings of up to £3m per
1000 employees could be
achieved through unified
communications* /



* ource /
 s
 microsoft /
THE BIG ‘IT’ PICTURE IS NOT A PRETTY ONE /

Email tennis, voicemail tag, multiple inboxes, uncontrolled messaging, exorbitant travel  accommodation costs,
compromised collaboration  productivity, expensive external services, disparate internal systems, employee
frustration – the big IT picture is not a pretty one.

OUR UNIFIED COMMUNICATIONS PROPOSITION /

Unified communications (UC) represents               A game-changer that could save £3m per 1000 employees, per year*
the convergence of multiple communications
technologies into a single solution.                 Research has indicated that UC deployments could save over £3m per year for every 1000
It consolidates multiple environments –              employees, through reduced travel expenditure, improved output, easier interaction, lower
email; SMS; Instant Messaging (IM)  group           facilities charges, and the streamlining and consolidation of legacy platforms.
chat; voice; video calling  conferencing;           UC adopters are already achieving
directories; calendars and tasks – into a single,    20% savings in travel budgets, seeing
easy-to-use environment that’s accessible            productivity gains of anything up to
anytime, anywhere.                                   60 minutes per employee,
                                                     per day and accelerating project
Consider the waste of time, money and                completions by up to 25%.
resources inherent in missed phone calls,
redundant emails, duplicate accounts, myriad
devices, slow decision making, constrained
team working and off-site meetings or trips
away, and you start to appreciate why the
concept of unified communications is fast
gaining momentum.                                                                                                                           *Source - Microsoft.



‘Voice Plus’: InTechnology’s class-leading proposition for unified communications /

‘Voice Plus’ is class-leading because it
                                                        1       A converged IP telephony environment – engineered around our own next
gives businesses the broad spectrum of UC
                                                                generation national network ring
capabilities from a single vendor, delivered
as a straightforward pay-as-you-use service.            2       B
                                                                 est-of-breed communication and productivity tools – including Microsoft Office
                                                                Communications Server 2007 R2 (OCS), Microsoft Exchange  Broadsoft related apps
InTechnology enjoys a unique capability,
in being able to bring together the three               3       F
                                                                 ully managed, Cloud based delivery – enabled via our own state-of-the-art data
                                                                centres. We assume the burden of risk and infrastructure cost while assuring the
elements that underpin effective UC
                                                                quality of performance and support to our customer base
deployments (see table opposite).



‘Voice Plus’ is your flexible, fast-track route to   It’s not just the bottom line that benefits but      it empowers and encourages employees
the world of UC. You can be up and running           the front line too. By bringing greater visibility   to adopt more efficient, productive and
in days or weeks, you pay only for what              of people’s availability, it helps users make        cost-effective ways of working.
you use each month, and we take care of              more appropriate communication choices.
everything from the initial project to day-to-day    And by making each tool instantly available
management and support.                              via the desktop’s communications dashboard,
your unified communications /

     ‘Voice Plus’ features include /




     Presence
     See the availability of everyone in your

             HD
     organisation, and even the availability of your
     customers and suppliers if they allow you to.



                                                                                 HD

     Click-to-dial                                     Desktop sharing
     Just click the phone icon next to a contact’s     Work on documents with colleagues by showing them your screen

HD   name in Office Communicator, Outlook, CRM         instead of having to describe it. Give them the ability to make changes
     or SharePoint, and the system will connect you.   directly to your document.



                                                HD                                  HD

     Instant Messaging                                 Call recording                                     Conferencing
     Get a response in seconds rather than hours       Utilise InTechnology’s ‘Live-PA’ call recording    Hold multi-way, ad hoc conferences. You can
     (or even days) with Microsoft’s corporate         solution to not only meet compliance               start off with a simple IM group chat, then
     Instant Messaging platform, designed for          requirements, but post meeting and discussion      escalate to an audio conference, or even a full-
     quick questions and fast responses.               content to a shared workspace too.                 blown video conference at the click of a mouse.




                                                              HD

     Video calling                                     HD video conferencing
     Upgrade an IM chat or phone call to a high        Currently in development for release and set to
                           HD
     quality video call with a single click.           revolutionise the video calling experience.




         We charge on a per seat, per month basis for
         all our ‘Voice Plus’ services. But from time to
         time we also offer cost-effective voice, OCS,
         exchange and call recording bundles.
fREE SPENd  STRATEGY REVIEW: 0800 983 2522 /




FREE
TRIAL         ‘voice plus’ can revolutionise how organisations function
          internally, interact with suppliers and support their customers.
 try it for yourself with a FREE 30 day OCS trial and let us demonstrate the
 future of business communications.


                         CHAllENGE US /
                         unified communications is just one of the value-adding propositions within our managed services portfolio.
                         to learn more about how we could help you cut cost, build agility and increase productivity put us
                         to the test and ask for a FREE Spend  Strategy Review.

                         Call: 0800 983 2522
 richard Quine /         email: challenge@intechnology.com
 divisional director /
 unified                 Visit: www.intechnology.com
 communications /

                                                                                                           All content correct at time of going to press.
InTechnology Head Office     InTechnology Reading             InTechnology London
Central House                Commensus House                  17 St. Helen’s Place
Beckwith Knowle              3-5 Worton drive                 Bishopsgate
Harrogate                    Reading                          London
HG3 1uG                      RG2 0TG                          EC3a 6dG
Tel: +44 (0)1423 850 000     Tel: +44 (0)870 777 7778         Tel: +44 (0)20 30 40 50 00
fax: +44 (0)1423 850 001     fax: +44 (0)870 777 7779         fax: +44 (0)20 30 40 50 01

challenge@intechnology.com   challenge@intechnology.com       challenge@intechnology.com
www.intechnology.com         www.intechnology.com             www.intechnology.com




 Network           Data                              Data              Unified              Calls    Instant
                                IP Telephony
                Management                          Centres            Comms                Lines   Comms

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Unified communications-services

  • 1. unified communications / CLASS-LEADING PROPOSITION / PAY-AS-YOU-GO SERVICE / CLOUD BASED DELIVERY / save on travel expenses / improve productivity / presence, im & video / desktop sharing / free 30 day trial / challenge us /
  • 2. WHY CHOOSE INTECHNOLOGY? the best suite of uc apps at an affordable monthly charge / savings of up to £3m per 1000 employees could be achieved through unified communications* / * ource / s microsoft /
  • 3. THE BIG ‘IT’ PICTURE IS NOT A PRETTY ONE / Email tennis, voicemail tag, multiple inboxes, uncontrolled messaging, exorbitant travel accommodation costs, compromised collaboration productivity, expensive external services, disparate internal systems, employee frustration – the big IT picture is not a pretty one. OUR UNIFIED COMMUNICATIONS PROPOSITION / Unified communications (UC) represents A game-changer that could save £3m per 1000 employees, per year* the convergence of multiple communications technologies into a single solution. Research has indicated that UC deployments could save over £3m per year for every 1000 It consolidates multiple environments – employees, through reduced travel expenditure, improved output, easier interaction, lower email; SMS; Instant Messaging (IM) group facilities charges, and the streamlining and consolidation of legacy platforms. chat; voice; video calling conferencing; UC adopters are already achieving directories; calendars and tasks – into a single, 20% savings in travel budgets, seeing easy-to-use environment that’s accessible productivity gains of anything up to anytime, anywhere. 60 minutes per employee, per day and accelerating project Consider the waste of time, money and completions by up to 25%. resources inherent in missed phone calls, redundant emails, duplicate accounts, myriad devices, slow decision making, constrained team working and off-site meetings or trips away, and you start to appreciate why the concept of unified communications is fast gaining momentum. *Source - Microsoft. ‘Voice Plus’: InTechnology’s class-leading proposition for unified communications / ‘Voice Plus’ is class-leading because it 1 A converged IP telephony environment – engineered around our own next gives businesses the broad spectrum of UC generation national network ring capabilities from a single vendor, delivered as a straightforward pay-as-you-use service. 2 B est-of-breed communication and productivity tools – including Microsoft Office Communications Server 2007 R2 (OCS), Microsoft Exchange Broadsoft related apps InTechnology enjoys a unique capability, in being able to bring together the three 3 F ully managed, Cloud based delivery – enabled via our own state-of-the-art data centres. We assume the burden of risk and infrastructure cost while assuring the elements that underpin effective UC quality of performance and support to our customer base deployments (see table opposite). ‘Voice Plus’ is your flexible, fast-track route to It’s not just the bottom line that benefits but it empowers and encourages employees the world of UC. You can be up and running the front line too. By bringing greater visibility to adopt more efficient, productive and in days or weeks, you pay only for what of people’s availability, it helps users make cost-effective ways of working. you use each month, and we take care of more appropriate communication choices. everything from the initial project to day-to-day And by making each tool instantly available management and support. via the desktop’s communications dashboard,
  • 4. your unified communications / ‘Voice Plus’ features include / Presence See the availability of everyone in your HD organisation, and even the availability of your customers and suppliers if they allow you to. HD Click-to-dial Desktop sharing Just click the phone icon next to a contact’s Work on documents with colleagues by showing them your screen HD name in Office Communicator, Outlook, CRM instead of having to describe it. Give them the ability to make changes or SharePoint, and the system will connect you. directly to your document. HD HD Instant Messaging Call recording Conferencing Get a response in seconds rather than hours Utilise InTechnology’s ‘Live-PA’ call recording Hold multi-way, ad hoc conferences. You can (or even days) with Microsoft’s corporate solution to not only meet compliance start off with a simple IM group chat, then Instant Messaging platform, designed for requirements, but post meeting and discussion escalate to an audio conference, or even a full- quick questions and fast responses. content to a shared workspace too. blown video conference at the click of a mouse. HD Video calling HD video conferencing Upgrade an IM chat or phone call to a high Currently in development for release and set to HD quality video call with a single click. revolutionise the video calling experience. We charge on a per seat, per month basis for all our ‘Voice Plus’ services. But from time to time we also offer cost-effective voice, OCS, exchange and call recording bundles.
  • 5. fREE SPENd STRATEGY REVIEW: 0800 983 2522 / FREE TRIAL ‘voice plus’ can revolutionise how organisations function internally, interact with suppliers and support their customers. try it for yourself with a FREE 30 day OCS trial and let us demonstrate the future of business communications. CHAllENGE US / unified communications is just one of the value-adding propositions within our managed services portfolio. to learn more about how we could help you cut cost, build agility and increase productivity put us to the test and ask for a FREE Spend Strategy Review. Call: 0800 983 2522 richard Quine / email: challenge@intechnology.com divisional director / unified Visit: www.intechnology.com communications / All content correct at time of going to press.
  • 6. InTechnology Head Office InTechnology Reading InTechnology London Central House Commensus House 17 St. Helen’s Place Beckwith Knowle 3-5 Worton drive Bishopsgate Harrogate Reading London HG3 1uG RG2 0TG EC3a 6dG Tel: +44 (0)1423 850 000 Tel: +44 (0)870 777 7778 Tel: +44 (0)20 30 40 50 00 fax: +44 (0)1423 850 001 fax: +44 (0)870 777 7779 fax: +44 (0)20 30 40 50 01 challenge@intechnology.com challenge@intechnology.com challenge@intechnology.com www.intechnology.com www.intechnology.com www.intechnology.com Network Data Data Unified Calls Instant IP Telephony Management Centres Comms Lines Comms