1. The new learning: Blended Learning

2. Patrick Van Eyken

3. Jan Mussche

4. Blended

5. What is blended learning?
Blended learning is a didactical based method whereby classical (classroom
learning, digital e-learning) and informal ways of learning are combined in an
integrated development program.
This sophisticated mix of offline and online learning, leads combined
with technical expertise and skilled trainers to higher returns from development projects
In development projects with blended learning, skills are faster and better
developed at relatively lower cost than if, for example purely experiential learning,
classroom training, social learning, e-learning or coaching on the job are used.

6. Evolution of learning
Web 1.0
Web 2.0
Web 3.0

7. Forums
Assessment
Online learning
Peers
On the job
learning
Classroom
Training
Blog & Wiki
Coaching
FAQ
Sharing +
discussing
content
Dialogue
Structured
Unstructured
GroupIndividual
Blended Learning
Serious game
Webinar
Reading a book

8. Increasing the impact of learning
Training
Competences
Tijd
On the job learning On the job learning On the job learningProgram block 1Self
assessment /
E-learning
in advance
E-learning
Afterwards
Competences after blended learning
Competences after F2F training
Competences without training
Post test

9. Trainings
Workshops
Exercises
Empowerment
Structured courses
learning projects
……
Learning communities
feedback
beurzen
workshops
Succesverhalen
Coaching
….
Experience
Research
Personal development
Expert learning
Problem solving
……..
On the job learning Learning through interaction Formal learning
Effective learning 70:20:10
70 20 10
90 % of the learning process is informal. 10% of the learning happens in a formal way

10. What about all of us around this table?

16. Example case Zurich Insurance
Situation
- The Zurich Store: In order to stimulate and develop the
population of hypo’s throughout the entire european
organisation, a project was launched. It was called: ‘the Zurich
Store 2013’
- Purpose: the opportunity for young people to develop new
ideas for products / solutions
- Teams: they needed to work in small teams, in a competitive
setting, with as the main prize to win: .. A two day trip to one of
the participating countries...

17. Example case Zurich Insurance
Need
- Each of the teams had to present their solution, to a board of
directors.
- The way of presenting the solution formed an important element
of the appraisal
- Therefore the Benelux teams were invited for a development
program about ‘presentation skills’ with GITP

18. Example case Zurich Insurance
The 70:20:10 solution
- Expectations were high, because we needed a result in the form
of other behaviour on a very short notice
- The objective: sharpen presentation skills, speaking in public
and storytelling
- During the presentation each of the four group members had to
speak about a part of the project
- The presentations needed to be held in English and were limited
in time: 20 minutes max, followed by a 10 minutes Q&A session

19. Example case Zurich Insurance
The 70:20:10 approach
- Pre work: text about charisma – prepare a presentation about
‘what makes my job passionate’
- Contact moment: workshop
- Watching your own movie at home (on USB stick)
- Exchange of best practices
- Assignment

20. Example case Zurich Insurance
Result
- ROI: The board of directors was pleasantly surprised by the
progress the teams had made concerning presentation skills
- Especially: body language, tone of voice, eye contact,
spontaniousness, the story aspects to catch the attention
- This proves that timing in learning is important. The success is
largely due to the possibility of working together and learning
from each other, but also the possibility of using it on the job
(the 70%)
- Also the 20% was activated by using peer coaching and
exchange of best practices throught e-mail

21. Mobile learning

22. Functionality of LMS (learning management
system)
 Inspiring
o Videocasts
o Business Reviews
 Tests
o Knowledge
o Competences
 Training and learning
o Sessions
o Summaries
 Application
o Action Tips

23. Welcoming of the participant on the learning
platform

27.  Shared vision on Blended Learning
 70:20:10
 Experienced and reliable
 More than 2.5 million learning adherents in 2012
 European market leader in distance learning
 Library
 15000 learning objects
 3500 learning objects in the Dutch language
 16 languages available
 Favorable price/ quality
Our e-partner: Crossknowledge

28. Questions ?