Gulf Business Machines Corporate Brochure - 2011

1. THE LEADING PROVIDER OF IT
BUSINESS SOLUTIONS IN THE GCC

2. CONTENTS
MISSION & VISION 5
OVERVIEW 7
SYSTEMS GROUP 9
SOFTWARE GROUP 13
NETWORKING SERVICES 19
INTEGRATED TECHNOLOGY
SERVICES 21
PROFESSIONAL SERVICES 27
LEARNING SERVICES 31
AWARDS 33
OFFICES 34
Printed in 2011
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3. MISSION & VISION
Mission Statement
To be the information technology partner of choice for
organizations in the region offering them end-to-end IT
solutions to help them achieve their business goals.
Vision Statement
Our Customers
To remain committed to excellence in providing leading
IT solutions and services and to focus on helping our
customers operate at best in a competitive and challenging
environment.
Our People
To strive to provide our employees with a dynamic and
creative environment to allow them to realise their full
potential.
Our Partners
To reinforce our leadership position across the markets
in which we operate through our strong alliances with
worldwide technology leaders and our partnerships with
renowned solutions providers.
GBM is one of the largest IT solutions
providers in the GCC
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4. OVERVIEW
Your local business
partner since 1990
Founded in 1990, Gulf Business Machines (GBM) is the Premium Partner, one in each of Karachi, Islamabad and
leading IT solutions provider in the region fulfilling the IT Lahore. The Pakistani operation also holds a Silver Partner
requirements of local, regional and international organisations status from Cisco.
in the GCC.
Through a unique combination of local market presence,
A spin-off from IBM, GBM is the sole distributor for IBM– international level skills, a network of business partners
excluding selected IBM products and services –throughout and the access to the worldwide resources of IBM and
the GCC, except for Saudi Arabia. Cisco, GBM consistently brings to customers unparalleled IT
business solutions.
GBM’s momentum was further enhanced in 1999, when the
team secured the Cisco portfolio. GBM now holds the GBM invests in the continuous training of its employees.
highest level of recognition in the region from Cisco, Gold The result, GBM’s specialised team is well equipped to
Partner status, in addition to the Cisco Learning Partner address the ever-evolving, industry-specific IT demands in
status. every market. When particular challenges and requirements
arise, GBM is able to adapt and quickly leverage resources
Today, GBM is one of the largest IT solutions providers stationed in the various locations and coordinated by the
in the GCC, with more than 1000 employees and over 20 Dubai central office.
solid strategic partnerships forged with internationally-
recognised IT solution providers. This means that GBM can GBM’s business model looks forward to offering a cutting-
offer an extensive range of IT infrastructure, IT solutions and edge value proposition for clients, customers, principals
services ranging from consulting, resource deployment and and partners aiming at consistently delivering outstanding
integration to after-sales support. technology and exceptional value.
GBM’s experience and expertise span across multiple
"...IT is imperative to operational sectors and particularly e-Government, Banking and
efficiency and success," Finance, Telecommunications, Retail and Oil. Believing in
the importance of being where our customers are, GBM
Cesare Cardone, CEO GBM today has offices in the UAE (Abu Dhabi, Dubai and Sharjah),
Bahrain, Kuwait, Oman and Qatar, as well as in Pakistan.
GBM Pakistan now operates three offices as an IBM
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5. SYSTEMS GROUP
The right foundation
for your dynamic
infrastructure needs
GBM offers the industry leading portfolio of IBM Systems
and together with IBM is setting the infrastructure agenda
for the region and providing our clients with a clear path to
a dynamic infrastructure, helping them transform IT assets
into valued services. We provide choice to our clients with a
broad range of server, storage and retail system offerings
required to match diverse workload needs. Not “one size
fits all” instead these are optimised components that can be
combined and managed together.
With broad expertise across servers, storage, software and
technical support, GBM is in a unique position to deliver
innovative products and solutions that help meet customer
business goals in ways not previously thought possible.
Because open standards-based IBM offerings can provide
practical ways to achieve infrastructure consolidation, allow
quick adjustments to handle workload spikes and help
reduce administrative and software costs, there has never
been a better time to choose IBM Systems.
From applications and skills to technology resources, GBM
delivers flexibility through a choice of platforms, a broad
portfolio and integrated virtualisation capabilities—all built
on open industry standards to help meet the needs of any
"With broad expertise across enterprise.
servers, storage, software and
technical support, GBM is in a
unique position to deliver
innovative products and solutions."
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6. SYSTEMS GROUP
Sole distributor* for
IBM in the GCC
IBM Systems virtualisation and workload management, broad support for
IBM Power Systems open standards, service-oriented architecture and highly
System p servers offer outstanding performance and efficient energy usage.
capacity to consolidate UNIX or Linux applications and
servers on a proven, powerful, open, adaptable and highly IBM System Storage
scalable technology foundation. System I platform enables GBM offers the IBM System Storage solutions to help
companies to implement an integrated business system customers reduce information retention costs and improve
capable of running IBM i5/OS, IBM AIX 5L, Linux and efficiency and manage risk, data availability and compliance.
Microsoft Windows applications on a single system. The IBM storage portfolio offers one of the industry’s most
complete arrays of disk, tape, Storage Area Network (SAN)
IBM System x and BladeCenter and Network Attached Storage (NAS) hardware, Storage
System x brings innovation to the industry-standard virtualisation, storage management and networking software
server market. These solutions are designed to deliver and service capabilities you need to put it all together.
exceptional availability, simplified manageability, outstanding
performance and revolutionary scalability in a cost-effective IBM Retail Store Solutions
platform. The IBM Retail Store Solutions portfolio, backed by
three decades of IBM’s expertise in the global Retail and
BladeCenter systems integrate servers, storage and Hospitality sectors, comprises the most complete range of
networking to help you reduce complexity, simplify IT products covering everything from Point of Sale (POS), Kiosk,
management and reduce costs through a flexible and highly Self Service and Self Checkout machines, Printers and
scalable design. And unlike competitors, all BladeCenter Peripherals to POS software applications and monitoring and
blades, switches and adapters are interoperable in all management utilities.
chassis, providing mix-and-match migration choices. Also
"From applications and skills to technology the IBM BladeCenter systems allow mix-and-match of Intel
resources, GBM delivers flexibility through and Power Blades.
a choice of platforms, a broad portfolio and
IBM System z
integrated virtualisation capabilities." System z continues to raise the mainframe bar with
leadership capabilities in security and resiliency, advanced
10 * Excluding selected IBM products/services, in the GCC excluding Saudi Arabia 11

7. SOFTWARE GROUP
GBM offers customers
the broadest solutions
GBM’s Software Group is the sole distributor* for IBM the
provider of infrastructure software for all industry verticals,
and is equipped to deploy end-to-end infrastructure solutions
on the platform of IBM’s Service Oriented Architecture (SOA),
across servers, storage, software and technical support.
The team is able to suggest the right solutions for best use
of infrastructure to manage data across diverse silos while
driving costs down and revenues up. It is also important to
note that IBM software follows an open standard and will run
smoothly on both IBM and non-IBM hardware.
GBM Software Group offerings
Information Management Solutions
Using IBM Software and tools from Information Management
(IM) brand; GBM provides the most complete, end-to-end
capabilities for Information-On-Demand, where every
component is focused on helping customers optimise their
business; manage data, establish and maintain an accurate,
trusted view of information, and Plan, Understand and
Optimise business performance.
The following solutions and brands are some of the key
Information Management offerings:
"The team is able to suggest the IBM Cognos 8 Business Intelligence delivers the
right solutions for best use of complete range of BI capabilities: Reporting, Analysis,
Dashboarding and Scorecards on a single, service-oriented
infrastructure to manage data architecture (SOA). Together with Cognos Planning and
across diverse silos while driving Cognos Financial Consolidation, these offerings provide a
comprehensive Corporate Performance Management (CPM)
costs down and revenues up." solution.
12 * Excluding selected IBM products/services, in the GCC excluding Saudi Arabia 13

8. SOFTWARE GROUP
GBM gives organisations
the dynamic edge
IBM Optim Integrated Data Management, enables The GBM Lotus Team
organisations to more efficiently and effectively respond With over 15 Certifications in Lotus products, and being
to emergent, data-intensive business opportunities, meet the Largest Lotus Business Partner in the Gulf region; we
service level agreements for data-driven applications, are confident of understanding customer requirements,
comply with data privacy and data retention regulations and architecting and providing for them real value. This value
grow the business while driving down total cost of ownership. is based on business challenges solved using leading
Optim helps with Data Archival, Test Data Management and IBM Software solutions, local skills and international best
Data Privacy challenges. practices.
FileNet P8 addresses the most demanding Compliance, WebSphere Software Solutions
Content and Business process management (BPM) needs WebSphere is IBM’s integration software platform. Our
for your entire organisation. It is a key element in creating one stop shop offers true customer value expected from a
an agile, adaptable Enterprise Content Management (ECM) strategic partnership between GBM and IBM encompassing
environment necessary to support a dynamic organisation the entire middleware infrastructure and offers the broadest
that must respond quickly to change. range of software, after-sales services and tools needed to
write, run and monitor 24/7 on demand Web applications and
The GBM IM Team cross-product solutions.
With over 80 Certifications in IM products, and total IM
experience of over 200 person years (and growing); we The GBM WebSphere Team
are confident of understanding customer requirements, GBM focuses on high-end, niche technical skills in the
architecting and providing for them real value. This value middleware area and provides software services to clients
is based on business challenges solved using leading across different industry verticals through a combination of
IBM Software solutions, local skills and international best pre-sales and post-sales services. The GBM pre-sales
consultants have a combined experience of over 250 person
"GBM provides the most complete, practices.
years in architecting and developing middleware based
end-to-end capabilities for governing Lotus Collaboration Solutions SOA solutions. All GBM consultants have multiple IBM and
industry certifications and provide enhanced industry and
the process of software." IBM Lotus Software delivers software that empowers people
solution expertise.
to connect, collaborate and innovate while optimising the way
they work, resulting in improved productivity and business
performance through smarter collaboration.
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9. SOFTWARE GROUP
We understand our
customers' needs and
provide the right solutions
IBM Rational Software Solutions The GBM Rational Team
GBM provides the most complete, end-to-end capabilities With over 22 Certifications in IBM Rational products, we
for governing the process of software and systems delivery are confident of understanding customer requirements and
aligned with evolving business priorities using IBM providing real value. This value is based on merging leading IBM
Rational Software Solutions. Rational’s software lifecycle Software solutions and local skills with international best
management approach to software delivery focuses on practices.
reducing business risk starting from Enterprise Architecture,
Project and Portfolio management and integrating it into the Tivoli Software Solutions
software life cycle process such as requirements, software IBM Service Management provides the expertise you need
architecture and design, software configuration with build to design, build and manage a dynamic infrastructure
and releases, change and software quality management and that enables you to improve service, reduce cost and
assurance.The following solutions and brands are some of manage risk. Tivoli delivers the broadest, most integrated
the key Rational Software offerings: management capabilities available to help customers deliver
quality services efficiently and effectively.
IBM® Rational® System Architect® solution helps you
to build a business and enterprise architecture, a fully The GBM Tivoli Team
integrated collection of models and documents across With over 50 Certifications in Tivoli products, and total
five key domains: strategy, business, information, systems Tivoli combined team experience of over 150 person years;
and technology. This comprehensive solution provides a we understand our customer needs, we provide the right
shared workspace to empower faster, better-informed solutions and offer true value every time.
strategic and tactical decisions, prioritise IT investments that
support business goals and improve risk management of
organisational transformation.
"This value is based on merging leading
IBM® Rational® Focal Point™ provides a comprehensive
IBM Software solutions and local skills and decision support system for market and business-driven
international best practices.” product, project and portfolio management that can help
executives and teams to make the right decisions in order to
deliver business, customer and market value.
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10. NETWORKING SERVICES
GBM fuses the best
with the best
Networked computing has changed the way that organisations INSS Specialisations
do business. It continues to evolve methods of working IT
systems that can bring dramatic improvements in productivity • Project Management
by transforming industries and creating opportunities for • Active
entirely new market segments. - In-Building and wide-area Networking Solutions.
- Unified Communications Solutions
In respecting the crucial role of uncomplicated component - Network Security Solutions
networking and integration of an organisation’s IT - Contact Call Centre Solutions
infrastructure, GBM has built a cluster of world-class • Site Services
consultants, architects and project managers to offer relevant
- Computer Rooms and Data Centres
consulting, integration, deployment and network support,
- Building and Real Estate
region wide. They are able to deliver large, complex, mission
- Physical Security – Video Surveillance and Analytics
critical Emerging Network Technologies and IT infrastructure
- Access Control
solutions. Under the collective guise of GBM Integrated
- Other Security Systems
Networking & Site Services (INSS), the right team mix is able
- Video Conferencing/Audio Visual Systems
to determine the most effective means of achieving the project
- Intelligent/Smart Building Solutions
objectives through network design, facility construction or
• Structured Cabling
renovation, environmental assessments and optimal resource
• Implementation and PMO Services
allocation. This mix has been carefully constructed over the
years. Indeed, GBM’s special legacy relationship with IBM and
Delivery is further enhanced by INSS’s integration with a
decade-old partnership with Cisco adds considerable value
by ensuring professional expertise that is the industry’s best, number of world-class strategic partners. These include
many with the highest level of Cisco Certification. BlueCoat, Aeroscout, Arc Solutions, iST, NEOS, Nevotek,
Riverbed, Panduit, Reichle & De-Massari MEA, F5, IronPort,
"GBM Integrated Networking & Site Today GBM can truly say that the INSS division is the leading Symantec, Secure Computing, Trend Micro, Juniper, McAfee
Gulf-wide networking solutions company, with more than 160 and Websense.
Services (INSS) is the leading Gulf-wide Cisco networking specialists across GBM’s nine locations, all
networking solutions company." able to connect 24/7 by Webex remote access to most systems.
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11. INTEGRATED TECHNOLOGY SERVICES
The most complete
menu of IT services
Integration of the best of breed in product and skills is at the Undoubtedly, GBM’s Integrated Technology Services provide
core of GBM’s culture. the industry’s most complete menu of IT services in the
region.
This culture is built from the realisation that business
continuity and systems availability has become a very - GBM’s maintenance services protects IT investment and
important aspect of Information Technology (IT) deployment. ensures the availability of an IT operating environment at all
Simply put, GBM knows that the integration of all IT times. The criteria of maintenance at GBM includes quality
components is at the heart of an optimum result. and depth of service, managed engineering improvements,
parts support, responsiveness, financial planning, effective
GBM’s Integrated Technology Services (ITS) has cultivated an communications and professionalism.
offer comprising top-notch project management experts able
to determine the most effective means of achieving the IT - GBM’s supportline services provides on-call IT answers to
objectives and demands of organisations. all ‘how-to’ questions related to software installation and
usage. In the case of software failures, the support line will
GBM’s ITS specialists aim to provide a holistic eye, from ensure a speedy resolution by activating an on-site or remote
deploying resources to end-product functionality, to a diagnosis, as well as providing regular information updates
reliable, integrated, secure system, in addition to support on software fixes that may impact systems.
and maintenance.
- The mission of GBM’s platform services is to design and
They have acquired solid experience in implementing and build a customer information infrastructure which is robust,
supporting hardware and software products, as well as cost-effective, energy-efficient and dynamic.
defining, designing and delivering customised solutions in
today’s multi-faceted business environment. These services cover a combination of hardware and
software technologies for the various operating systems
"IBM and Cisco project management experts Nothing is left to chance, as whatever the situation, qualified that enable business process optimisation, without a single
able to determine the most effective means of engineers can get connected to product specialists and point of failure.
design engineering experts on the IBM network. Similarly
achieving the IT objectives." for networking products, they have direct access to Cisco The installations of operating systems are performed
Certified Internetwork Experts CCIE’s in the various according to best-practice standards and secure them
technologies against intruders, as well as structuring them for peak
performance.
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12. INTEGRATED TECHNOLOGY SERVICES
Integration of all IT
components is at the
heart of an optimum result
Virtual storage is an option for when the efficient Application Integration Middleware: The main
use of hardware resources is crucial to a project. services under the AIM pillar are Enterprise Application
Servers, storage and applications can be located at Integration services, and portal and application server
an off-site server farm to provide the right resources services.
at the right time to meet response times specified.
Information Management pillar consists of services
Indeed, the virtualisation of networks, servers, around the Enterprise Content Management suite of
storage and applications makes the most efficient IBM products like IBM CM and Filenet and services
use of the hardware resources, reduces the network around IBM Business Intelligence and Datawarehousing
bandwidth, while providing sufficient resources, products.
including computer power. This means a minimum
strain on the organisations infrastructure, while still The Tivoli pillar consists of storage services around
providing the required service levels for the business the TSM product, security services around Tivoli Identity
processes. Management and access management, performance
and monitoring which includes services around the
Meanwhile, older installations can be audited Netcool product, as well as the Tivoli Monitoring suite
and generally prepared for migration to the latest of products. Meanwhile, Tivoli Service Desk affords ITIL
technologies so that they too become more efficient, consultancy services and services.
power-saving and effective to maximise investment.
The Messaging and Collaboration pillar consists of
- GBM’s middleware services provide a comprehensive services around the Lotus and Domino suite of products.
set of capabilities with a full range of services for the
entire IBM software pillars, or stack of products.
The pillars encompass Application Integration
"GBM’s managed services is the strategic practice of Middleware (AIM), Information Management
transferring day-to-day management responsibility (IM), Service Management (Tivoli) and Messaging
and Collaboration (Lotus), and all include planning,
for improved, effective and efficient operations." designing and implementation services. The GBM
pillar services ensure customers are quickly enabled
to use IBM software products and derive maximum
benefit from the usage of the IBM software.
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13. INTEGRATED TECHNOLOGY SERVICES
Managed Services for
improved, efficient and
effective operations
GBM’s managed services is the strategic practice of
transferring day-to-day management responsibility for
improved, effective and efficient operations.
Out Tasking: Provision of a dedicated skill-set resource,
managed by the customer, for a duration set by
customer.
Managed Services: Provision of skilled resources to
provide GBM management of a customer’s
infrastructure, such as network, work stations, help
desk, file servers and applications, to dedicated SLAs.
Hosting of Production and Disaster Recovery sites:
Physical hosting in a secure environment of the
complete infrastructure of a customers IT assets,
including communication lines, to dedicated SLAs.
Managed Service Hosting: Physical hosting of
customer’s IT infrastructure in a secure environment,
with pro-active monitoring and service desk facilities,
managed and controlled to SLAs by GBM specialist
resources.
"GBM ITS helps organisations Business Continuity and Disaster Recovery Consultation:
prepare an end-to-end plan that Business Continuity & Disaster Recovery refers to a
firm’s ability to recover from a disaster and/or
meets international and local unexpected event and to swiftly resume or continue
government specifications." operations. GBM ITS helps organisations prepare
an end-to-end plan that meets international and local
government specifications.
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14. PROFESSIONAL SERVICES
A team of highly skilled
and experienced
consultants
GBM appreciates that Information Technology is an essential
part of being in today’s world; a part that organisations of
all shapes, sizes and missions must make good use of. But
how many professionals know or want to know the A-Z of
Information Technology?
GBM Professional Services comes to the fore by offering
true-blue consultancy on IT in business. This is achieved
by providing counsel on methods for the effective, efficient
implementation of IT solutions and services through a team
of highly-skilled consultants who are capable of conversing
deep and broad to craft the right IT solution. These services
may be offered independently, or as a total unified package
that prescribes tailored IT business solutions based on IBM
technology addressing all or part of the total solution.
This expertise is drawn from mature markets, such as those
of the United States and Europe, the emerging footprints of
India and Pakistan, as well as the rapidly-growing regional
markets in the Gulf.
Guided by a legacy of trusted values, and underpinned by an
extensive portfolio of state-of-the art products and services,
GBM’s counsel is supported by the vast knowledge and
"One of many examples of vertical expertise of IBM and Cisco.
sector proficiency is GBM’s large
The result is that GBM’s Professional Services consultants are
core team of Professional Services available to engage on every facet of IT services and solutions.
specialists from the banking and GBM harnesses agile methodologies and best practices to
efficiently align a firm’s IT with strategic business goals.
financial services industry."
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15. PROFESSIONAL SERVICES
Aligning a firm’s IT with
strategic business goals
This region-wide, multi-disciplined team has extensive Notably, GBM Professional Services is acknowledged as the
experience across a broad range of vertical sectors, such as expert in eGovernment solutions.
Financial Services, Government, Education, Manufacturing, Oil
and Gas, Hospitality, Transport, Healthcare and Utilities. GBM consultants have gained an in-depth knowledge of
government rules and practices within the region and are
To a large number of these customers, GBM is a total, end-to- sensitive to local cultural and language requirements.
end solutions provider supplying equipment, software, network Testimonials show that eGovernment solutions provided by
infrastructure, support and services. GBM have helped to improve the way governments work, and
the manner in which they communicate both internally and
One of many examples of vertical sector proficiency is GBM’s externally.
large core team of Professional Services specialists from the
banking and financial services industry. The majority of these Another area of strength is Project Management. The
seasoned individuals have built a solid career in the financial Professional Services team has built up a book full of
services industry before moving over to the technology side of credentials – from simple, single product implementations to
the business. complex integration projects involving multiple systems and
business partners.
As a result, GBM Professional Services has implemented a
large number of different solutions for banks and financial In addition, GBM Professional Services has a practice
institutions across the region, many catering to the specific dedicated to the implementation of Enterprise business
requirements of Islamic Banking. applications.
In addition to its own resources, GBM Professional Services Here, GBM’s expertise spans Enterprise Resource Planning
has access to a large pool of solution specialists from a wide (ERP), Enterprise Asset Management (EAM) and Human
"E-government solutions offered by GBM have network of partners worldwide. Capital Management (HCM). Indeed, the team has successfully
helped improve the way governments work and the implemented a large number of projects using applications
manner in which they communicate both internally This means that the Professional Services team can offer IBM such as Oracle PeopleSoft Enterprise, Oracle JD Edwards
solutions, such as Data Warehousing, Business Intelligence, EnterpriseOne, SAP R/3, SAP mySAP and IBM Maximo.
and externally." Document Management, IT Asset Management, Portal, SOA
and many others – all based on IBM technologies, utilising
IBM-branded software.
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16. LEARNING SERVICES
Continuous learning is a
prerequisite for success
GBM Learning Services is committed to appropriate IT
learning, development and certification solutions for
organisations throughout the region.
Being the exclusive training provider for selected IBM
products and services in the GCC excluding Saudi Arabia
and a Cisco Learning Partner, GBM is able to offer a
comprehensive range of IT learning and certification
services, in GBM’s purpose-designed training centres or on
location.
GBM’s training solutions range from basic IT subjects to
industry-recognised technical conferences and symposia,
some representing sophisticated IT topics for experienced IT
professionals and executives via a five-point approach:
Assess Understand the issue
Plan Outline a customised training solution
Design Develop the content, infrastructure and/
or customised services
Implement Deliver a training solution to time,
environment and budget
Run
"GBM’s training solutions range from basic Provide customer service and
measurement in technology, business
IT subjects to industry-recognised technical and management skills
conferences and symposia."
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17. AWARDS
GBM is an award-
winning organisation
2011 Systems Integrator of the Year Award - Reseller Middle East Partner Excellence Awards
ACN Top 20 System Integrators in the Middle East
Public Sector Partner of the Year - Cisco Partner Summit
Services Partner of the Year - Cisco Partner Summit
2010 Cisco Enterprise Partner of the Year - Emerging East, UAE - Cisco Partner Summit
Best ICT Solutions Provider - Bahrain eGovernment Excellence Awards
2009 Cisco Enterprise Partner of the Year, Gulf & Pakistan - Cisco Partner Summit
2008 IBM Sales Excellence Award - Gulf
ACN Top 50 IT Companies
Kofax Implementation of Arabic OCR Solutions
Cisco Enterprise Partner of the Year in MEA - Cisco Partner Summit
2007 IBM Achievement Award to GBM Pakistan
Best Networking Integrator - Network Middle East Innovation Awards
Outstanding Customer Satisfaction Award in MEA - Cisco Partner Summit
Marketing Initiative of the Year Award - Citrix Partner Excellence Awards, Middle East
EEMEA Business Partner Fastest Growth - Tyco, Business Partner Event, Dubai
2006 Highest Growth from IBM
Government of Dubai Quality Appreciation Awards
Best Systems Integrator in Middle East - Network Middle East Innovation Awards
Outstanding Customer Satisfaction - GBM Dubai
Enterprise Sales Award - Citrix Partner Excellence Award
2005 In Recognition of GBM Contribution to IBM Software Business
Cisco Security Partner of the Year for the Gulf Region
Best Networking Integrator Award - Network Middle East Innovation Awards
Cisco IP Communications Partner of the Year - Cisco Partner Summit - Cisco Partner Summit
2004 Network Middle East Best Systems Integrator Award
Cisco IP Communications Partner of the Year for the Gulf Region - Cisco Partner Summit
2003 Top Business Partner Achievement Award
In Recognition of GBM Contribution to IBM Software Business
Cisco Partner of the Year for Gulf Region - Cisco Partner Summit
2002 Cisco Partner of the Year for Gulf Region - Cisco Partner Summit
Best Systems Integrator ME - Network Middle East Innovation Awards
GBM is ISO-9001 certified since 1999.
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18. OFFICES
ABU DHABI OMAN
Gulf Business Machines (GBM) L.L.C. Gulf Business Machines (Oman) Co. L.L.C.
P.O. Box 203, Abu Dhabi, United Arab Emirates P.O. Box 1476, Jibroo, Sultanate of Oman
Tel: (+971) 2 408 4444 Tel: (+968) 24 559 800; Fax: (+968) 24 568 833
Fax: (+971) 2 627 2498
BAHRAIN QATAR
Gulf Business Machines B.S.C. (c) GBM Qatar W.L.L.
P.O. Box 819, Manama, Kingdom of Bahrain P.O. Box 9307, Doha, Qatar
Tel: (+973) 17 584 333; Fax: (+973) 17 584 334 Tel: (+974) 4 4073111; Fax: (+974) 4 4073222
Bahrain Business Machines W.L.L.
P.O. Box 10554, Manama, Kingdom of Bahrain
Tel: (+973) 17 584 333; Fax: (+973) 17 584 343
PAKISTAN
DUBAI GBM Pakistan W.L.L.
Gulf Business Machines B.S.C. (c)
P.O. Box 9226, Dubai, United Arab Emirates Islamabad
Tel: (+971) 4 343 5353; Fax: (+971) 4 343 3232 Office No.16, 2nd floor, VIP square, Plot 25
I-8 Markaz, Islamabad, Pakistan
United Computer and Tel: (+92) 51 4861236-7
Management Consultancy Fax: (+92) 51 4861238
P.O. Box 9226, Dubai, United Arab Emirates
Tel: (+971) 4 343 5353; Fax: (+971) 4 343 6868 Karachi
5C-6C Prime point Bldg., Mezzanine Floor,
JEBEL ALI Main Khayaban-e-Ittehad, Phase VII
Gulf Business Machines Defence Housing Authority, Karachi, Pakistan
Personal Systems Divisions Tel: Pabx: (+92) 2135316145-50
P.O. Box 16829, Jebel Ali, United Arab Emirates Fax: (+92) 21 35381273
Tel: (+971) 4 451 1999; Fax: (+971) 4 451 1998
Lahore
KUWAIT 167, street 11, Cavarly Ground Extension,
Khorafi Business Machines W .L.L. Lahore Cantt. 54810, Lahore, Pakistan
P.O. Box 4175, Safat 13042, Kuwait Tel: (+92) 42 36625501-2
Tel: (+965) 1844433 ; Fax: (+965) 22233280-1 Fax: (+92) 42 36625311
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19. www.gbm4ibm.com