Identity Live Singapore 2018 Keynote Presentation

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ForgeRock

Identity Live Singapore Keynote Presentation

Technology

Robert Humphrey Peter Barker Steve Ferris
THE FACES OF FORGEROCK

Copyright © 2018 ForgeRock. All rights reserved
FEB 2010

Copyright © 2018 ForgeRock. All rights reservedCopyright © 2018 ForgeRock. All rights reserved
FEB 2010

Copyright © 2018 ForgeRock. All rights reserved
/WE IMAGINE A BETTER
WORLD BUILT ON TRUST

Copyright © 2018 ForgeRock. All rights reserved
CUSTOMER

/THE STRATEGIC VALUE OF IDENTITY
IDENTITY
PEOPLE / SERVICES / THINGS
Copyright © 2018 ForgeRock. All rights reserved

CUSTOMER
IDENTITY AT THE HEART OF BUSINESS
RELATIONSHIPS
COMPLIANCE
SECURITY
FRICTIONLESS
EXPERIENCE
Copyright © 2018 ForgeRock. All rights reserved

Acquire More Customers Retain More
Customers
Cross-Sell More Services Increase Loyalty and
Advocacy
SINGLE PERSISTENT VIEW OF THE CUSTOMER
Enables omnichannel digital engagement
1. 2. 3. 4.

SUPERIOR CUSTOMER EXPERIENCE = RELATIONSHIPS
CUSTOMERS +
CITIZENS
EMPLOYEES THINGS
Copyright © 2018 ForgeRock. All rights reserved

CUSTOMER=IDENTITY
Copyright © 2018 ForgeRock. All rights reserved
IDENTITY
IS AT THE
CENTER OF
EVERYTHING
CUSTOMER
IS AT THE
CENTER OF
EVERYTHING

74%
of CEOs rate technology
advances as one of the top three
global trends likely to transform
expectations of their business
45%
of companies surveyed
specifically cited omnichannel
capabilities among their top
initiatives
63%
of businesses plan to
improve the 'online
customer experience' in the
coming year
ENTERPRISE TRENDS

WITH THE POWER OF
IDENTITY COMES GREAT
RESPONSIBILITY

Copyright © 2018 ForgeRock. All rights reserved
92%of respondents say they want control over wh
personal information is collected

Copyright © 2018 ForgeRock. All rights reserved
86%of respondents want to proactively
manage their personal information

/PREDICTION:
Copyright © 2018 ForgeRock. All rights reserved

/PREDICTION:
Copyright © 2018 ForgeRock. All rights reserved
Ownership of
data shifts to
the individual

“NO MORE DATA ABOUT
YOU, WITHOUT YOU.”
Copyright © 2018 ForgeRock. All rights reserved

GLOBAL REGULATIONS EXPAND
Consumer
Data Right
[2019]
PSD2 [2019][?]
UK Open Banking [2018]
Hong Kong
Open API
Framework
[?]
Enforcement Dated
Consultation Stage
GDPR
GDPR
GDPR

CONSUMER DATA RIGHT
BANKING
OPEN APIs
UTILITY TELCO HEALTH ???
OB
Consumer Data Right
PSD2
YOUR
INDUSTRY

Copyright © 2018 ForgeRock. All rights reserved
/THE OPPORTUNITY

Copyright © 2018 ForgeRock. All rights reserved
/TRUSTBuilding Trusted Customer Relationships

TRUST IDENTITY
Copyright © 2018 ForgeRock. All rights reserved
Experience
Privacy
ConsentCUSTOMER

"We need trusted access for all. Digital identity is the
building block towards trusted access,
authentication and privacy”
/James C. Smith, CEO, Thomson Reuters, on privacy

“Digital identity is one of the cornerstones of the
digital economy”
/Jüri Ratas, Prime Minister, Estonia
Estonia

Copyright © 2018 ForgeRock. All rights reserved

Copyright © 2018 ForgeRock. All rights reserved
“Tomorrow’s Business will be centered around
personalized mobility services requiring consistent identity
across all areas (internal, external & IoT)…
Therefore our change to a 100% agile operating model with
one consistent identity provider now allows us to drive the
business of the future.”
/Klaus Straub CIO BMW

Copyright © 2018 ForgeRock. All rights reserved
WITH THE POWER OF
IDENTITY COMES GREAT
RESPONSIBILITY

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The GDPR's enforcement date is finally around the corner: May 25th. Have you successfully conceived of this groundbreaking EU regulation as a business opportunity? Have you addressed the challenges of both compliance and customer trust in a more comprehensive fashion? In this webcast, ForgeRock experts Nick Caley, VP of Financial and Regulatory, and Eve Maler, VP of Innovation and Emerging Technology, and Carlos Scott, Digital Risk Consultant will: Discuss the GDPR in the context of regulatory compliance, digital innovation, and "ripped from the headlines" tensions in consumer trust and the personal data economy Describe important privacy, consent, and trust innovations made in recent times, including in the standards world (OAuth, UMA, and more) Demonstrate capabilities of the ForgeRock Identity Platform that address GDPR requirements, including a Profile and Privacy Management dashboard

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A modern connected vehicle is no longer just a car with a built-in wireless access point – it is a complex network of multiple interconnected systems from different vendors that are constantly communicating with each other as well as with various external parties, both consumer-facing and industrial. Each connected car is a rolling IoT ecosystem where industrial applications and protocols coexist with consumer-grade apps and services.

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By Marko Orenius, Director, Digital Business Platform, Amer Sports Digital Services Amer Sports is a world-leading sporting goods company with internationally recognized brands and is a manufacturer of apparel and equipment for athletes around the world. Digitalisation is now impacting the sports industry and consumer expectations of service, at both the retail and individual training level. Amer Sports views the coming disruption as an opportunity and is building capabilities to compete in an omnichannel marketing environment. Therefore, sports equipment IoT development is a high investment priority. Digital identities are at the core of this change and technology is allowing a new enterprise architecture to emerge. The way forward requires distinct thinking in the areas of privacy, security and scalability.

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Created by Mozilla Research in 2012 and now part of Linux Foundation Europe, the Servo project is an experimental rendering engine written in Rust. It combines memory safety and concurrency to create an independent, modular, and embeddable rendering engine that adheres to web standards. Stewardship of Servo moved from Mozilla Research to the Linux Foundation in 2020, where its mission remains unchanged. After some slow years, in 2023 there has been renewed activity on the project, with a roadmap now focused on improving the engine’s CSS 2 conformance, exploring Android support, and making Servo a practical embeddable rendering engine. In this presentation, Rakhi Sharma reviews the status of the project, our recent developments in 2023, our collaboration with Tauri to make Servo an easy-to-use embeddable rendering engine, and our plans for the future to make Servo an alternative web rendering engine for the embedded devices industry. (c) Embedded Open Source Summit 2024 April 16-18, 2024 Seattle, Washington (US) https://events.linuxfoundation.org/embedded-open-source-summit/ https://ossna2024.sched.com/event/1aBNF/a-year-of-servo-reboot-where-are-we-now-rakhi-sharma-igalia

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Identity Live Singapore 2018 Keynote Presentation

2. JOHN DONOVAN

3. WELCOME & THANK YOU

4. THANK YOU TO OUR SPONSORS!

5. Robert Humphrey Peter Barker Steve Ferris THE FACES OF FORGEROCK

6. STEVE FERRIS

10.

14. /KNOW YOUR CUSTOMERS

15. Acquire More Customers Retain More Customers Cross-Sell More Services Increase Loyalty and Advocacy SINGLE PERSISTENT VIEW OF THE CUSTOMER Enables omnichannel digital engagement 1. 2. 3. 4.

18. ROBERT HUMPHREY

19. 74% of CEOs rate technology advances as one of the top three global trends likely to transform expectations of their business 45% of companies surveyed specifically cited omnichannel capabilities among their top initiatives 63% of businesses plan to improve the 'online customer experience' in the coming year ENTERPRISE TRENDS

20. /TRUST

21. WITH THE POWER OF IDENTITY COMES GREAT RESPONSIBILITY

26. /CONSENT

28. GLOBAL REGULATIONS EXPAND Consumer Data Right [2019] PSD2 [2019][?] UK Open Banking [2018] Hong Kong Open API Framework [?] Enforcement Dated Consultation Stage GDPR GDPR GDPR

29. EUROPEAN REGULATIONS: OPEN BANKING

30. CONSUMER DATA RIGHT BANKING OPEN APIs UTILITY TELCO HEALTH ??? OB Consumer Data Right PSD2 YOUR INDUSTRY

34. "We need trusted access for all. Digital identity is the building block towards trusted access, authentication and privacy” /James C. Smith, CEO, Thomson Reuters, on privacy

35. “Digital identity is one of the cornerstones of the digital economy” /Jüri Ratas, Prime Minister, Estonia Estonia

37. Copyright © 2018 ForgeRock. All rights reserved “Tomorrow’s Business will be centered around personalized mobility services requiring consistent identity across all areas (internal, external & IoT)… Therefore our change to a 100% agile operating model with one consistent identity provider now allows us to drive the business of the future.” /Klaus Straub CIO BMW

41. /MY IDENTITY

Identity Live Singapore 2018 Keynote Presentation

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