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Human Factors in Air Traffic Services - Quality Assurance: The Pragmatic View? Presented by Samuel M. Lampkin President and Chief Executive Officer
Summary ,[object Object]
Overview of presentation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quality Assurance - QA - Que? ,[object Object],[object Object],[object Object],[object Object]
Total Quality Management - TQM ,[object Object],[object Object],[object Object],[object Object],[object Object]
Emphasis Change ,[object Object],[object Object]
Quality Assurance in ATM ,[object Object],[object Object],[object Object]
QA in ATM  (continued) ,[object Object]
QA in ATM  (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QA in ATM  (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Human Factors of QA ,[object Object],[object Object],[object Object]
Human Factors of QA  (continued) ,[object Object]
Human Factors of QA  (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Change and Culture Pathological Bureaucratic  Generative ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion QA has a role to play in ATM today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
QA:  the ‘Step Change’ in Safety International Air Safety

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Human Factors in Air Traffic Services - Quality Assurance: The Pragmatic View

  • 1. Human Factors in Air Traffic Services - Quality Assurance: The Pragmatic View? Presented by Samuel M. Lampkin President and Chief Executive Officer
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  • 16. QA: the ‘Step Change’ in Safety International Air Safety

Editor's Notes

  1. IFATCA is not so naïve as to think that as a result of this presentation there will be an overnight change in the way ATS is organised in the regions. Yet it is our hope that this presentation will contribute to the willingness of the responsible agencies to review the set-up of the regulatory oversight of civil aviation in their respective countries. It may not be easy to change existing practices, especially not when for decision-makers a perceived loss of reputation or influence may be involved at the national and/or individual level.   To that end IFATCA respectfully would like to point out that perhaps a breakthrough can be achieved by elevating the civil aviation issue to an international platform in the regions. There are several economic groupings of States, such as the Andean Pact, the Mercosur Pact, the Organisation of Caribbean States, the Organisation of Central American States, Caricom, Nafta, the Organisation of American States, that potentially could play a role in resolving and improving the civil aviation situation in the regions.
  2. In comparison, the European Union, that originally was founded as the European Economic Community, is currently developing as the civil aviation legislator for 15 European States. Eurocontrol, originally founded as an executive ATS provider for 4 European States, is developing into the ATS Policy co-ordinator for some 30 European States.   In the ICAO CAR Region there is an organisation fashioned very much after Eurocontrol, although their operations have not yet reached the level of their European counterpart. Its name is COCESNA ( Corporación centroamericana de servicios de navegación aérea - Central American Corporation for Air Navigation Services) with jurisdiction for the Upper Airspace over several Central American Countries, excluding Mexico and Panama but including Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, a relatively small part of the Caribbean Sea and part of the Pacific Ocean.
  3. IFATCA would like to invite States from the ICAO CAR/SAM Regions to investigate whether COCESNA or any of the other existing international groupings could be a useful platform to further the development of civil aviation in the regions in general, and civil Air Traffic Services in particular, in the interest of international air safety.