Business Process Managers are faced with two different tasks: Improve organizational performance by streamlining and automating workfl ows while ensuring compliance with regulatory and audit requirements. Both tasks involve the notion of process risk, and introduce a series of questions: Does the risk exposure of a
given process match the risk appetite of the enterprise? Are there better ways to mitigate certain risk factors by redesigning our processes? And how can we measure the level of compliance during the execution of a given process? Contemporary process modeling languages offer little help in identifying and mapping process risk. This session addresses a multiperspective approach to capturing and understanding process risk,
and illustrates ways to use this newfound information to create innovative process designs that address risk factors in a cost effective way.