3. MANAGEMENT
A process of coordinating work activities so
that they are completed efficiently and
effectively with and through other people.
3
Introduction to Management
4. EFFICIENCY AND EFFECTIVENESS IN
MANAGEMENT
4
Introduction to Management
Efficiency
• Doing Things Right
Effectiveness
• Doing the Right Things
5. EFFICIENCY AND EFFECTIVENESS IN
MANAGEMENT
Management strives for:
Low Resource waste High Goal attainment
Resource usage Goal Attainment
Low Waste High Attainment
MANAGEMENT
Efficiency (Means) Effectiveness (Ends)
5
Introduction to Management
7. WHO ARE MANAGERS?
• Someone who works with and through other
people by coordinating their work activities in
order to accomplish organizational goals.
7
Introduction to Management
11. WHAT DO MANAGERS DO?
• Establishment of goals.
• Making plans and strategies.
• Coordinating and organizing the activities.
• Managing with the resources.
• Influencing and directing the people.
• Goal accomplishment on time.
• Continuously monitor the actual
organizational performance with that of pre
established standards.
11
Introduction to Management
14. UNIVERSALITY OF MANAGEMENT
Mgmt is
needed
in..
All
sizes
of org
All
types
of org
All org
levels
All org
areas
14
Introduction to Management
15. MANAGERIAL SKILLS
• Skills are specialized tools.
• Managerial skills vary from individual to
individual depending on the situations.
15
Introduction to Management
16. MANAGERIAL SKILLS NEEDED AT
DIFFERENT LEVELS
• Top
• Middle
• Lower
16
Introduction to Management
Conceptual
Skills
Human
Skills
Technical
Skills