2. SYLLABUS
■ MANAGEMENT
– Meaning and Definition
– Functions of Management
– Importance
– Nature and Characteristics of Management
– Scope and Functional areas of management
– Management as a Science, Art or Profession
– Management & Administration
– Roles of Manager
– Levels of Management
– Managerial Skills
3. SYLLABUS
■ PLANNING
– Nature
– Importance and Purpose of planning
– Types of plans
– Steps in planning
– Limitations of Planning
■ DECISION MAKING
– Meaning
– Types of Decisions
– Steps in Decision Making
5. DEFINITIONS
■ “Management is an art of knowing what is to be done and seeing that it is
done in the best possible manner.” – F.W. Taylor
■ “Management is to forecast, to plan, to organise, to command, to co-ordinate
and control activities of others.” - Henri Fayol
■ “Management is the art of getting things done through the people” – Mary
Parker Follett
■ “Management is the co-ordination of all resources through the process of
planning, organising, directing and controlling in order to attain stated goals.”
– Henry Sisk
6. MEANING
■ Management in business and organizations is the function that coordinates
the efforts of people to accomplish goals and objectives using available
resources efficiently and effectively.
■ Management is a process consisting of planning, organizing, directing and
controlling, performed to determine and accomplish the objectives by the use
of people and resources.
■ Resourcing encompasses the deployment and manipulation of human
resources, financial resources, technological resources and natural resources.
■ Management’s primary function is to get people to work together for
attainment of an organization’s goals and objectives
8. IMPORTANCE OF MANAGEMENT
1. Helps to achieve goals and objectives
2. Provides a sense of focus and direction
3. For optimum utilization of resources
4. To maintain responsibility and order
5. To get the most qualified personnel for the job
6. To reduce workload and get things done
7. Helps facilitate good communication
8. Helps to initiate action and keep the organization moving
9. To monitor progress and chart a way forward
10.To hold individuals accountable
PLANNING
ORGANISING
STAFFING
DIRECTING
CONTROLLING
9. IMPORTANCE OF MANAGEMENT
1. Management helps in achieving group goal
2. Management improves efficiency
3. Management creates a dynamic organization
4. Management helps in achieving personal objectives
5. Management helps in development of society
6. Management brings harmony in work
13. MANAGEMENT AND ADMINISTRATION
■ Management is the art of getting things done through & with the people in formally organized
groups.
■ Administration means guidance, leadership & control of the efforts of the groups towards
some common goals
■ Broadly speaking, management takes into account the directing and controlling functions of
the organization, whereas administration is related to planning and organizing function.
14. BASIS MANAGEMENT ADMINISTRATION
Authority Middle and Lower Level Top level
Nature Management is an executing function. Administration is a decision-making function.
Role Executive Decisive
Concerned with Policy Implementation Policy Formulation
Area of
operation
It works under administration.
It has full control over the activities of the
organization.
Decides
Who will do the work?
How will it be done?
What should be done?
When it should be done?
Work Putting plans and policies into actions.
Formulation of plans, framing policies and
setting objectives
Focus on Managing work
Making best possible allocation of limited
resources.
Function Executive and Governing Legislative and Determinative
23. MEANING AND DEFINITIONS
■ Planning is deciding in advance what to do, how to do it, when to do it and who
is to do it. It bridges the gap from where we are, to where we want to go. It is in
essence the exercise of foresight”. - Koontz and O’Donell
■ “Planning is deciding in advance what is to be done. It involves the selection of
objectives, policies, procedures and programmes from among alternatives.” –
M.S. Hardy
■ Planning is a pre-decided course of action which will be taken in future. It
deals with the determination of objectives to be achieved, and the activities
required to achieve the objectives.
■ Planning is the determination of a future course of action to achieve any
desired result. It is the process of thinking before doing. It depicts a framework
within which other management functions will operate. It is a continuous
process that takes place at all levels of management.
24. NATURE/FEATURES/CHARACTERISTICS OF PLANNING
1. Planning is
a primary
function
2. Planning is
goal-oriented
3. Planning is
an intellectual
process
4. Planning
involves
choice
5. Planning is
rational
6. Planning is
a continuous
process
7. Planning
must be
flexible
8. Planning is
pervasive
9. Planning is
an integrated
process
10. Planning
is futuristic
25. IMPORTANCE AND PURPOSE
1. Planning provides direction
2. Planning minimizes risk and uncertainty
3. Planning ensures co-ordination
4. Planning facilitates decision-making
5. Planning leads to economy in operation and reduces wastage of efforts
6. Planning facilitates control
7. Planning helps prepare for contingency
26. STEPS IN PLANNING
1.
Establishing
verifiable
goals and
objectives
2.
Establishing
Planning
Premises
3. Deciding
the Planning
Period
4. Identifying
alternative
courses of
action
5. Evaluating
and
Selecting a
course of
action
6.
Developing
derivative/
supportive
plans
7.
Establishing
and
deploying
action plans
8. Measuring
and
controlling
the progress
27. TYPES OF PLANS
PLANS
Standing Plans
Objectives
Policies
Strategies
Procedures
Methods
Rules
Single Use Plans
Programmes
Schedules
Projects
Budgets
28. LIMITATIONS OF PLANNING
1. Expensive and time consuming process
2. Restrictive and reduces employee initiative
3. May not work in a dynamic environment
4. Reluctance to change
5. Lack of accurate information and forecasts
6. Planning does not guarantee success
29. DECISION MAKING
■ Decision making is a key part of manager’s activities and permeates through all
levels and functions of management.
■ In planning, “Decision making is the selection of a course of action from among
alternatives.”
■ “Decision-making is the selection based on some criteria from two or more possible
alternatives” – George R. Terry
■ A decision is a course of action or inaction selected to meet the requirements of a
solution (i.e., problem).
■ Decision may also be conceived as a conclusion that a manager has reached so as to
know what he (or others) should do in future.
30. TYPES OF DECISIONS
Programmed and
Non-Programmed
Decisions
Routine and
Strategic Decisions
Tactical and
Operational
Decisions
Organisational and
Personal Decisions
Major and Minor
Decisions
Individual and Group
Decisions
31. STEPS IN DECISION MAKING
Define the
problem
and
parameters
influencing
it
Establish
criteria for
decision-
making
Formulate
a model
considering
all decision
variables
Generate
alternative
solutions
by varying
parameters
Evaluate all
alternatives
and select
the best
Implement
decision
and
monitor the
results
The knowledge of management science is very much essential for an engineer
Management science helps to brings together the technological problem-solving savvy of engineering
In general everyone is involved in management processes everyday while planning day to day activities,
Planning in management is the process of laying down how and when to do the appropriate so that goals can be achieved either in the short term or long termOrganizing involves defining and grouping roles, establishing authorities and frameworks that are geared towards the attainment of goals. It breaks down how plans will be implemented and assigns the resources needed to do soTo staff means to select, develop, maintain, and utilize personnel in such a way that the organization can achieve its goals effectively and economically.In management, directing is the same as supervising or leading. Directors, supervisors, and leaders are responsible for overseeing their subordinates. It is impossible to run an organization without leadership as you will find out below.
n an organization, the controlling function of management focuses on checking whether progress is being made, while measuring the performance of various aspects.