3. SHOP ASSISTANT
• Can I help you? /Can I help you find something?
• What are you looking for?
• What colour would you like?
• What size are you / do you need?
• The changing rooms /fitting rooms are over there.
• Does it fit? / Do they fit? (trousers) /How does it fit?
• Sorry, we don’t have any more in stock.
• Is there anything else I can help you with?
• Are you paying in cash o by credit card?
• You can get a refund if you keep the receipt safe, and
bring it back within 2 weeks
4. Customer
• Excuse me, may I see that… (jacket), please?
• Do you have it in (red)?
• May I try it on?
• I usually take a small/medium/large size
• How much is it?
• Have you got anything cheaper?
• Do you have something less pricey (expensive)?
• Is this made of leather / silk / plastic…?
6. INTERESTING VOCABULARY
• To be on offer
• To have a discount
• To be 20 % off
• To be on sale
• A refund
To give back, especially money; return or repay
7. INTERESTING VOCABULARY
• To buy /to purchase something
• To try something on
• To fit
• To be too big/too small/ too short/ too long
• To be a bargain hunter
12. Let’s work!
• Now it’s time for you to work.
• In groups of three, you are going to prepare a
role play at a shop.
• You must:
Use the vocabulary and expressions shown in this
powerpoint and in the videos.
Try to include a problem in your performance and find a
solution for it (a hole in a T-shirt, wrinkles in your new
skirt…)
Make the performance as real as possible