14. Thoughts and feelings are Intangibles.
A brand is a product, service,
cause or organization with
perceived intangible attributes.
15. If your brand’s intangible
aspects can’t be perceived,
then it’s a COMMODITY.
16. On Wall Street, commodities of the same
type are interchangeable with each other.
Coffee are just coffee.
(Unless you perceive a difference.)
17. brand vs commodity
Brands compete on their
intangible attributes.
Commodities compete on
price or convenience.
18. Just like people, brand should have
PERSONALITY
Older/Experienced
Younger/Stylish
Masculine
Feminime
19. Just like people, brand should have
PERSONALITY
Ruggedness
Brand Personality Dimension Framework, Jennifer Aaker
20. Just like people, brand do have
PERSONALITY
Sophistication
Ruggedness
Brand Personality Dimension Framework, Jennifer Aaker
21. Just like people, brand do have
PERSONALITY
Competence
Sophistication
Ruggedness
Brand Personality Dimension Framework, Jennifer Aaker
22. Just like people, brand do have
PERSONALITY
Excitement
Competence
Sophistication
Ruggedness
Brand Personality Dimension Framework, Jennifer Aaker
23. Just like people, brand do have
PERSONALITY
“a brand without a personality, not unlike a
person, lacks friends and may be easily
overlooked.“ – David Aaker
Sincerity
Excitement
Competence
Sophistication
Ruggedness
Brand Personality Dimension Framework, Jennifer Aaker