1. Melody D. Olson, ALS Phi Theta Kappa
1151 120th
Lane NW  Coon Rapids, MN 55448 (763) 238.9273  ladychev@msn.com
Profile
I am very detail oriented, while possessing good organizational and time management skills,
a quick learner who is not afraid to look for more efficient ways to complete projects or to
suggest ideas.
Education
ANOKA TECHNICAL COLLEGE  1355 WEST HIGHWAY 10, ANOKA, MN 55303
Associate’s Degree  Legal Administrative Assistant  2011
Diploma’s  Legal Administrative Assistant, Transcription & Litigation Specialist 
2011
GPA  3.85/4.0
Phi Theta Kappa Vice President of Service & Treasurer, Student Senate Treasurer,
Student Representative on multiple committees, MSCSA Board of Trustees for
Excellence in Teaching Committee, Faculty Honor Roll
ANOKA TECHNICAL COLLEGE  1355 WEST HIGHWAY 10, ANOKA, MN 55303
Associate’s Degree  Accounting, 2001
GPA  3.74/4.0
Student Senate Treasurer, President and Faculty Honor Roll, Recipient of Scholarship
from Kopp Investments, Participated in the Inaugural Mentoring Program.
Professional Experience
DOCUMENT PRODUCTION  Briggs & Morgan, P.A., Minneapolis, MN  4/2011 –
PRESENT
 Work in the document production department supporting the firm of 150+ attorneys.
 Document work performed nightly.
 Receive work in person, through e-mail and via fax.
 Manage work by priority.
 Revise rough drafts, scanning, Power Point projects, spreadsheets, tape and digital
transcription, labels CD/DVD burning, E-filing State and Federal documents.
INTERNSHIP  Briggs & Morgan, P.A., Minneapolis, MN  1/2011 – 4/2011
 Worked in the document production department supporting the firm of 150+
attorneys.
 Documented work performed nightly.
 Received work in person, through e-mail and via fax.
 Managed work by priority.
 Revised rough drafts, scanned, Power Point projects, spreadsheets, tape and digital
transcription, labels CD/DVD burning, E-filed State and Federal documents.

2. Melody D. Olson, ALS Phi Theta Kappa
1151 120th
Lane NW  Coon Rapids, MN 55448 (763) 238.9273  ladychev@msn.com
DATA ENTRY SPECIALIST  Textron Financial Corporation, Golden Valley, MN 
6/2001 – 12/2008
 Worked closely with internal and external customers to provide extraordinary
customer service.
 Entered invoices and applied cash on customer’s accounts using alpha/numeric data
entry.
 Trained as a DMAIC Green Belt and have worked on a variety of Six Sigma projects.
 Researched issues promptly and accurately while keeping the customer informed of
the status of the situation.
 Worked with the accounting department on general ledger reconciliation.
 Tested and researched for Sarbanes Oxley compliance.
 Supported front end receptionist answering multi-line phone, scheduling meeting
rooms, and other tasks as necessary.
Skills Summary
 Data Entry Expert,
15,000 KPH
 Word , 75 WPM  General Office Skills
 LexisNexis  DocXtools  MacPac tools
 Document Creation  Revisions/New Documents  Transcription; tape and
digital
 Track Changes  Document Cleanup  Excel
 PowerPoint  CD/DVD Burning  Publisher
 Access  AS400  Oracle
 Customer Service  Lawson  Red/Black line
 OCR Scanning
Text/Cleanup
 Visio  Adobe Acrobat
Professional
 E-filing State and Federal
documents
 Labels  Document Conversion
Seminars Attended: How to Deal with Difficult People, Stress Management, and Time
Management.
Member of N.A.L.S.; Received certification in May 2011 as an Accredited Legal Secretary.