Eric Murphy's slide deck from the Oxford HubSpot User Group 26th August 2015. St Aldates Tavern. Sales alignment and acceleration for Inbound marketing.
2. Why Sales Acceleration?
92% of B2B Marketers know they don’t
have sales alignment
90% of Marketing deliverables are not
used by sales
A typical sales rep spends 65% of time not
selling!
5. 67% of the buyer journey is
over before they talk to you…
The current sales problem
6. Marketing and Sales departments have become entrenched in
their separate positions
Developing a compelling message is often the biggest challenge
for Marketing [Source: Frost & Sullivan]
Sales suffers from an inability to consistently articulate value
messages [Source: SiriusDecisions]
During the past few years, the sales organisation has lost its
control of the sales cycle [Source: Gartner]
Observations from the analysts
10. Marketing’s goal:
Generate Leads
The right quantity for the sales team
The right quality for the sales team
So they can hit their sales targets
So the business can hit it’s goals.
What does that mean for your business? It’s not just marketers who are having a problem.
Salespeople have a problem too. 67%...
The challenge, particularly in technology companies who have a complex solution or service to sell, is being able to add value to the customer in the last third of the buyer journey, or to get into the conversation earlier.
Helping a customer understand the scale of their problem, defining their needs, setting a budget, defining timelines and goals, anticipating challenges, and understanding the cost of inaction, these are all things that happen in the early stages where you don’t get to talk to them anymore. It’s often too late to do all of that when they’ve decided all that for themselves and now just want a price.
Analyse the effects of everything. What channels work, what content works, what moves a conversion rate, what makes customers, what makes promoters.
What doesn’t work is equally as important, and sometimes more. Nobody should be spending time, money and effort on marketing that doesn’t work. Sometimes discovering what creates the wrong result can help you work out what creates more of the right ones.
For us, this is the most valuable part of inbound marketing. You need systems that can help you measure everything quickly so you can learn and make changes to improve your results. Over time this gives you incredible insight for creating repeatable and predictable success with your marketing efforts.