1. EOIN SHANLEY
8 Diswellstown Close E: shanleyeoin@gmail.com
Castleknock T: 087 9537 651
Dublin 15
 Enthusiastic software development graduate and software testing engineer with almost 4 years experience
in software testing for moQom a high security company providing online identity and securing against
fraud.
 Journalism and Visual Media graduate with over 2 years experience of researching and writing
commercial articles for a national newspaper.
 Excellent customer service skills gained from working in customer service roles for a number of
employers including AOL-Technical Support Representative and Venture Photography- Customer
Service Representative.
EDUCATION
Apr 2016 – June 2016 Diploma in Java Programming, Fitzwilliam Institute
Course Content:
Languages: Java, MySQL
Technologies: Web Services, Application Server, MySQL, API Interaction and Development
Operating Systems: Windows
Current course projects to date:
Software Development – Created a virtual restaurant GUI allowing users to log in, select, edit and remove items
as well as totaling their bill, calculating tips and tracking previous orders made by the customer.
Results: Passed with distinction.
Apr 2012 – Jan 2013 Higher Diploma in Software Development, National College of Ireland
Course Content:
Languages: Java, Swing, HTML, XHTML, CSS, JavaScript, XML, MySQL
Technologies: Web Services, Application Server, MySQL, API Interaction and Development
Operating Systems: Windows, Windows XP, Windows Vista, Windows 7, Windows Servers, Unix, Linux
(Ubuntu)
Web Development: HTML, XHTML, CSS, JavaScript, Dreamweaver, Web Services & APIs
Networking: TCP/IP, Sockets, Wireless LAN, Communications, Switching
Applications: NetBeans, Dreamweaver, Microsoft Office, Rational Rose, Eclipse
Current course projects to date:
Software Development – Created a virtual slot machine in Java
Created an application based on geolocation tracking with Google maps
Results: Passed with first class honours
2003 – 2006 B.A. (Hons) Journalism and Visual Media, Griffith College

2. PROFESSIONAL EXPERIENCE
April 2013 - Present Software Testing Engineer
moQom Ltd, Digital Office Centre, 12 Camden Row, Dublin 8
 Liaising closely with R&D team to create detailed test plans and strategies, acceptance criteria and
test scenarios throughout the SDLC.
 Writing project, support, and customer acceptance test specification documentation.
 Execution of manual & automated tests.
 Performance testing, stress and load testing.
 Accurately monitoring and documenting results.
 Recording of bugs using the Bugzilla reporting tool & re-testing after fixes have been made.
 Regression testing of software upon code change.
 Liaising with customers to execute customer acceptance tests.
 Working with Linux based servers to execute tests and monitor results and logs.
 Working with MySQL databases to monitor and manipulate entries.
 Working with JMeter to automate test cases where possible.
 Currently studying to gain ISTQB certification in both foundation and advanced security levels.
Sept 2011 – April 2013 Store Volunteer
(part-time) Oxfam, Georges Street, Dublin 2
 Provide friendly and efficient customer service in this extremely busy shop.
 Ensure that all stock is priced displayed as quickly and attractively as possible to achieve quick turnover of
stock.
March 2008 – May 2010 Freelance writer for commercial articles
Sunday Tribune
 Researched and suggested ideas to editors for commercial articles and features.
 Sourced and contacted interviewees and conducted interviews.
 Showed excellent communication and organisational skills by writing and submitting articles to tight
deadlines.
 Wrote commercial features highlighting key success factors and growth strategies for a large number of
companies including Venture Business Network, Little Harvard Creche, and Beacon Car Care.
Mar – May
2008 - 2010
Grading and Data Entry Assistant
Educational Research Centre, St. Patrick’s College, Dublin 9
 Graded Maths, Science and Reading literacy PISA exams for Secondary school students.
 Reviewed the existing grading system and suggested improvements such as removal of redundant questions
and correction of errors in pre-existing exams.

3.  Entered and analysed data returned from graded exams to compare with 30 OECD countries and 20 other
countries to assess Mathematic Scientific and reading literacy.
Feb 2007 – May 2007 Sales and Customer Services Assistant
Venture Photography, Co. Dublin
 Used strong customer focus and sales skills when selling vouchers for professional studio sessions
 Achieved sales targets based on customer bookings and follow through appointments.
 Welcomed clients to the studio and ensured that they were prepared for the photo shoot.
 Utilised excellent planning and organisation skills when scheduling and keeping the photo shoots on time on
busy days.
2002 – 2003 Customer Service Assistant, Londis Supermarket, Waterford
2000 – 2002 Technical Support Representative
AOL, Waterford
 Provided phone based technical support, tested and troubleshooting of new software.
 Met or exceeded all daily performance based targets.
 Promoted to provide training for all new technical representatives in addition to my regular duties.
OTHER EDUCATION AND TRAINING
1997 - 2000 National Certificate in Computer Applications
Carlow Institute of Technology
INTERESTS & ACHIEVEMENTS
• Technology
o www.TechCrunch.com
o www.Wired.com
o www.Gizmodo.com
REFEREES
Available on request.