About us- ImEx Cargo Woman owned cargo transportation company.

1. CA R G O
2017

3. 1 Our Company
3 About Us
5 Interview with the CEO
7 Our Services
8 3PL/4PL Services
9 Our Territory
10 Awards, Honors and Government Contractor
11 Company Fact Sheet
12 Capability Statement
TABLE
of
CONTENTS

4. 1
Iproximity to Logan International Airport, one of the
world's busiest airports. I MEX Cargo has been in
business for over 15 years and has served as GSSA
for airlines serving areas across the world, most
notably, China, Central and South America, and the
Caribbean. As a GSSA, IMEX has a diverse
customer base ranging from airlines and freight
forwarders, to individuals and corporations. The air
cargo industry is also at a precipice of exponential
growth. "World air cargo traffic is forecast to grow an
average 4.7% per year over the next 20 years to
reach a total of more than twice the number of
revenue tonne-kilometers (RTK) logged in 2013:'
This translates to a market with over $60 billion in
annual revenue.
As an independent, woman owned business, IMEX
Cargo and its CEO, Michelle DeFronzo are uniquely
positioned to maximize these trends and meet the
cargo needs of the New England area. Ms.
DeFronzo leads IMEX Cargo in East Boston,
Massachusetts and possesses over 24 years in the
cargo industry. Ms. DeFronzo is considered by her
colleagues and competitors alike to be an expert of
the New England cargo industry. She also serves as
the President of the Air Cargo Club of New England,
a regional not-for-profit trade association
established in 1965 and representing all the major
mEx Cargo, LLC is a highly regarded GSSA
(General Sales and Services Agent) located in
segments of the air cargo and air logistics industry -
combination and airlines, freight forwarders,
airports, truckers, brokers, ground handlers, road
carriers, and shippers throughout the New England
area including Massachusetts, Rhode Island, New
Hampshire, Connecticut, Maine and Vermont. This
prominent position adds to the credibility of IMEX in
the New England region and furthers the
opportunities available for revenue enhancing
partnerships.
IMEX Cargo is dedicated to providing high quality
local infrastructure, market knowledge and sales
processes and is able to provide sales and
marketing assistance to an airline without the
airline having to incur the expense to build up their
own staff in New England. Through our extensive
background, expertise and linkages in the New
England cargo market, IMEX Cargo gives
unparalleled service to airlines, forwarders, and
shippers. In addition, as one of the only woman-
owned, local, independent GSSA's, we offer
benefits available from state and federal agencies
for contracting to woman-owned businesses that
few other GSSA's, which are generally international
conglomerates, can offer. IMEX Cargo gives its
customers and partners the tools and support they
need to maximize their success in the New
England cargo industry and ship products and
materials locally, nationally and internationally.
MDB Production photo credit

5. 2
OUR MISSION
Our mission is to provide excellence,
experience and expertise in logistic
practices, acting in the best interest of
our business partners and clients
offering trust and transparency and
solutions.
OUR VISION
ImEx Cargo is committed to cultivating
and fostering an environment based on
inclusiveness and sustainability while
continuing to inspire and motivate our
staff to serve our vendors, business
partners and customers!

6. 3
A one-of-a-kind Porsche, seafood, millions of
dollars in artwork, large-scale technology
equipment, natural disaster relief goods, live
animals, pharmaceuticals, human remains, personal
effects, and aircraft engines are just some of the items
ImEx Cargo LLC has specialized in transporting
internationally and domestically over the last 16 years.
And it is ImEx Cargo CEO and founder Michelle DeFronzo’s
exceptional, 25 years of knowledge and experience
in logistics transportation and airline cargo sales that allows
for such shipped goods to arrive safely, on time,
be appropriately handled, trucked and warehoused for
clients’ needs. Ms. DeFronzo’s experience in international
shipping means she intimately knows cargo transportation,
logistics and supply chain protocols, in addition to how to
treat clients—and the key, she says, begins with listening
closely to best understand client needs.
Based out of East Boston, Massachusetts, adjacent to one of
the world’s busiest airports, Logan International, ImEx Cargo
is the top, independently- and woman-owned worldwide
general airline sales and service agent for New England. On
tap for 2017, ImEx Cargo is expanding its territory to include
New York and New Jersey, covering Russia’s
largest freighter airline, AirBridgeCargo.
Trust and transparency are two of ImEx Cargo’s core values
and have become the clear reputation Ms. DeFronzo and
ImEx Cargo have garnered from more than two decades in
the air cargo industry. Ms. DeFronzo’s unparalleled and
unique experience has benefited three of the top 20
worldwide all cargo freighter airlines including Cathay Pacific
Cargo and Polar Air Cargo. ImEx Cargo currently works with
Amerijet International and AirBridgeCargo and supports
logistics at over 300 destinations for clients in 95 countries.
A History in Airline Reservation Sales and Banking
Ms. DeFronzo began her career in the airline industry
for Eastern Airlines, where she specialized in reservation
sales and was consistently recognized as one of the top 25
sales agents. She next moved into banking at Bank of
New England/Fleet Bank, where she worked in
corporate securities, wills and estates, and later in commercial
financing. Ms. DeFronzo worked with manufacturers,
distributors, freight-forwarding and shipping container
clients, and specialized in facilitating clients’ business
needs, such as letters of credit, finances, and international
shipments.
Before opening ImEx Cargo, Ms. DeFronzo worked for
eight years for MBC Freight Consultants in
Chelsea, Massachusetts, one the largest, individually
owned freight forwarding business in New England. As
a result, Ms. DeFronzo has experience in third party
logistics with some of the largest manufacturers, distributors
and shippers across New England including Malden
Mills, 3COM, Versachem, Masoneilan Dresser, Crane Valve
and more. She has learned all sides of the logistics supply
chain, including international/domestic shipping via air and
ocean, importing, exporting, local, regional and national
domestic trucking, distribution, pick and pack, supply chain
management, and warehousing.
Ms. DeFronzo founded ImEx Cargo in 2000 because of her
commitment and passion for cargo logistics and
transportation,
Michelle
DeFronzo
3rd Party Logistics/ Cargo, GSA
Transportation Provider
President, ImEx Cargo
East Boston, MA

7. in addition to her knack for organizing shipments for
high volume, in-demand airline and shipping clients. Even
when she’s on vacation, Ms. DeFronzo has been known to
check in regularly with her business partners because
of her commitment to cargo and logistics operations.
“I know and understand the many aspects of supply
chain logistics and solutions and the sense of
urgency our customers can have when production is down
and millions of dollars a day are being lost due to a
factory’s inability to operate. We take our job very
seriously, and this takes a 24/7/365 commitment. As they
say, ‘Cargo never sleeps,’” says Ms. DeFronzo.
“I’ve run traffic departments and traveled to set up
distribution and warehouses overseas getting to better
know and understand the capabilities and logistics
infrastructure for our overseas customers. All of that has
given me this huge knowledge base,” she continues.
With an in-house staff of five people, ImEx Cargo employees
are reliable, versatile, flexible and multitalented
workers. Together, the group communicates in six languages
in addition to English, including Italian, German, French,
Patois, Chinese and Spanish.
Awards, Honors and Government Contractor Status
Since 2011, Ms. DeFronzo has served as President of the Air
Cargo Club of New England (ACCNE) and is currently
Executive Director for the nonprofit organization. ACCNE was
established in 1965 to keep cargo industry professionals
connected, from airline aviation, warehouse/ground handlers,
and customs brokers to truckers and freight forwarders.
ACCNE also initiated a scholarship program for cargo
colleagues, and it has provided funds to individuals over the
last six years.
The recipient of numerous woman-
owned certifications, including from the Woman Business
Enterprise and Woman-Owned Small Business
organizations, ImEx Cargo in September 2016 was
certified by the National Women’s Business Enterprise.
Additionally in 2016, Ms. DeFronzo completed the
Small Business Administration’s Emerging Leaders
Program at Harvard Innovation Lab in Cambridge, a
seven-month business program designed for
community-based entrepreneurs and business leaders
to focus on business goals and growth. Finally, she was
named a National Association of Professional Women
(NAPW) V.I.P. inductee for 2015-2016.
Also new for 2016, ImEx Cargo became a federal government
certified contractor by acquiring a series of
certificates issued by the city, state and the federal
governments to handle government contracts under its
Supplier Diversity Program. ImEx Cargo looks to partner
strategically with suppliers and government agencies to
expand its expertise and opportunities in cargo transportation.
Looking to 2017, ImEx Cargo will pursue government
contracting opportunities and continue the expansion into New
York and New Jersey. Above all, our top goal is to increase
airline partners to better serve our international clients and
domestic customers alike.
4

8. INTERVIEW
with the
CEO
5

9. Q: Why do you feel that your business is relevant in today’s
world?
A: I can’t think of a more relevant business in today’s world as we
become increasingly dependent on global trade. You always have
to be thinking about how to get product to its user quicker, faster,
greener, more efficiently all while keeping ever-changing industry
regulations in mind. The rules are constantly changing due to
heightened security measures and continuous threats of terror
attack. You have to keep your finger on the pulse.
We have many outside elements to consider such as:
Domestic and Foreign currency, foreign trade and trade
relations, the price of gas and oil, war and terrorism
Every aspect of a global economy affects our business. We
have some of the most relevant experience in today’s world.
People often see trucks on the road and believe them to be a
nuisance. I see the truck on the road and wonder what it’s
carrying, where is it from, where is the cargo going. I often tell
people we are the folks that good food to your table, furniture in
your homes and clothes on your back. The global trade business
is 24/7/365 and it does not sleep. Our economies from around
the world rely on professionals in the logistics/ transportation
business
to help them not just compete globally and remain sustainable but
it’s all about consumption.
Q: What has been the most effective way of raising awareness
of your business and getting new customers?
A: At the end of the day it’s a small world and by doing a good job
and being trustworthy and transparent. People in my industry
always say that my reputation globally speaks volume about me.
Q: What advice would you give to other entrepreneurs?
A: Love what you do. There are a lot of sacrifices to be made
when you run your own business. You have to work many hours
and wear many hats, but if you love what you do it never feels like
work. Also, surround yourself with like-minded professionals who
can provide support and a good networking system. Build your
team and empower them! And, remain diligent and positive.
Q: What have been your biggest challenges so far with running
your business?
A: Being a woman in a global business you face many challenges
and outside influences that impact your business.
Not everyone is open to doing business with a woman in some
international markets. They are not seen as a relevant partner.
Not only do women have to work harder to prove themselves and
most often they are also paid less money.
Some of the biggest challenges are all the global challenges
that come with this business like: Currency, Dollar value,
Terrorism, Security, Sanctions, Trade Agreements the price of gas
and oil
Access to capital can be challenging but there are some
new current programs that are helping to change that
where government/ banks and industry are making a more
concerted effort to lend to women as we are beginning to get
recognized as helping our local community/ businesses and are
employing more people at a faster rate than some big
corporations. It’s taking time to get recognized as our roles in
society are continuing to change. Sometimes woman are not
afforded the same opportunities as men in this business as the
industry has been dominated by males for so very long that I
often times think that were are not looked at as just as capable
and we tend to get paid less almost every time and often times
not being invited to the table for meetings you clearly have
had an impact on the subject development.
Q: How did you overcome these challenges?
A: I push forward with my goals in mind. I try to think of the
opportunities that are available in every challenging situation even
if it is a lesson learned. Once I put my mind to something
there’s nothing that can stop me from achieving the results I want.
6

10. What WE do
§ Worldwide airfreight
§ Cargo Sales and Services
§ All cargo airline partners/
Freighter capacity
§ Air/ Ocean/ Trucking
§ 24/7-­‐ 365 days
§ GSA/ GSSA
§ Sales and Marketing
§ Freight Reception and
Handling
Our Partners (Past & Present)
AirBridge Cargo, Cathay Pacific, Amerijet, Polar Air Cargo, Air
Jamaica, DAS Air Cargo, AMI, Czech Airlines, Air Transat, Boston
Freight Terminals, Horizon Air Services
7

11. ü One-stop Services— We take care of your needs under one roof
ü Logistics Planner & Costs Savings— Achieve greater economies of scale
ü Efficiency— Provide viable solutions to the complicated requirements
8
3PL/4PL Service
From the professional 3PL to the solutions provider 4PL, ImEx Cargo provides
management for all aspects of client’s supply chain. Our innovative business
model connecting all the resources with our customers to optimize the supply chain
management. With our expertise in logistic cargo transportation. ImEx Cargo
has the capability to meet the customer’s logistics requirements. If your
business is looking for a professional 3PL/4PL partner, we can provide tailor
made solutions, and provide services to meet your freight shipping needs.
How do 3PL/4PL services benefit your company?

12. New England's Choice for Airline Cargo Sales Agent
Serving New England, New York & New Jersey to
Worldwide Destinations
9

13. As an approved government contractor, ImEx Cargo has acquired a series certificates
issued by the City, State and the Federal Government to handle Government
Contracts under the Supplier Diversity Program.
ImEx Cargo is looking to partner with supplier diverse companies and government
agencies utilizing our relationships with airlines and forwarders to acquire city, state
and federal contracts. As a partner of ImEx Cargo, we will have more opportunities
together with the possibility to gain either prime or sub-prime government contracts.
Join ImEx Cargo for business development, networking, and workshops to provide
capacity building and expanded opportunities for small and diverse businesses
interested in pursuing supply-chain engagements with state, municipal, or private
buyers.
Awards, Honors and Government Contractor
v Woman Business Enterprise (WBE)
v Disadvantaged Business Enterprise (DBE)
v Women’s Business Enterprise National Council (WBENC)
v Woman-Owned Small Business (WOSB)
v Economically Disadvantaged Women-owned Small Business (EDWOSB)
v Airport Concession Disadvantaged Business Enterprise (ACDBE)
v Small Local Business Enterprise (SLBE)
10

14. Company Fact Sheet
ImEx Cargo is New England's first choice in cargo airline partners serving the Northeast. ImEx Cargo has been a highly
regarded GSA/GSSA for over 15 years. We are a New England based, independent cargo company, which gives YOU tools and
support YOU to maximized YOUR success in shipping products and materirals locally, nationally and internaitonally.
AT A GLANCE EXECUTIVE LEADERSHIP
Founded: 2000
2014highlights:Shipped over4,000,000kilos
(4,000metric tons) of freight to 95 countries and
over 300 international destinations;Managed
over $7.5 million for partners. Website:
www.imexcargo.com
E-mail: info@imexcargo.com
Telephone: (617)718-4639(ImEx)
PRODUCTS AND SERVICES
ImEx focuses on rates which are fair and ensure cargo
safety and on-time arrival for the educated shipper.
PRIMARY MARKETS
In 2014 ImEx Cargo shipped freight to over 95 countries and
300 international destinations. This included specialized
cargo such as Seafood, Oversized Goods, Dangerous Goods,
High Value Items, Helicopter Blades, Aircraft Engines,
Pharmaceuticals. We have the experience and expertise to
ship across the world as well as domestically, and we pride
ourselves on consumer trust and transparency.
BUSINESS STRATEGY
Our core strategy is to provide value added sales and
service connecting our clients and customers alike with
a cargo freighter product in the market. This strategy
results yield both cost advantage and profit and in doing
this we have represented and maintained relationships
with 3 of The Top 20 Cargo Airlines in the world. ImEx
Cargo builds the trust and transparency leading to long
term client retention which has allowed us to scale.
Cathay Pacific, Amerijet, Polar Air Cargo, Air Jamaica, DAS Air Cargo, Gulf Airways, Econocaribe, AMI, Czech
Airlines, Air Transat, Boston Freight Terminals, Horizon Air Services, Air Cargo Club of New England
• Airline Cargo Sales
• GSA / GSSA
• 3rd Party Logistics Provider
• Cargo Warehousing / Screening
• Sales & Marketing
• Freight Reception & Handling
• Airport Warehouse & Ramp Supervision
• Administrative Services
• Financial Services
• Brief Sales & Marketing Strategy Consulting for
new entrants to the New England Market
PRICE
Michelle DeFronzo, Founder/CEO of ImEx Cargo, possesses
over 25 years experience in the cargo industry. 2011 - 2015
President of Air Cargo Club of New England (ACCNE)
2016 - Present
Executive Director of Air Cargo Club of New England (ACCNE)
Successfully completed E200 SBA Emerging Leadership Program
2016
ImEx Cargo is a Certified Woman-Owned Company
Current and past partners include
10
11

15. Core Competencies
ImEx Cargo is New England's first choice in cargo airline partners serving the Northeast. ImEx Cargo has been a highly
regarded GSA / GSSA for over 15 years. We are a New England based, independent, cargo company, which gives YOU the tools
and support YOU need to maximize YOUR success in shipping products and materials locally, nationally and internationally.
In 2014 ImEx Cargo shipped to over 95 countries and 300 international destinations. This includes specialized cargo such as
Seafood, Oversized Goods, Dangerous Goods, High Value Items, Helicopter Blades, Aircraft Engines, Pharmaceuticals. We have
the experience and expertise to ship across the world as well as domestically, and we pride ourselves on consumer trust and
transparency.
• 2014
Highlights:
Shipped
over
4,000,000
kilos (4,000
metric
tons)
of
freight
to
300 international destinations;
Managed
over
$7.5 million
for partners.
• 3rd
Party
Logistics
Provider
International
&
Domestic
(Airfreight,
Ocean Freight,
Trucking)
• Cargo
Pickup
• Sales
&
Marketing
• Financial Services
Pertinent Codes
Duns: 079767144
Cage Code: 7MGB5
NAICS: 481111, 481112, 481211, 481212, 481219 484110,
484121, 484122, 484210, 484220, 484230 493110,
493120, 493190, 492110, 492210, 488510 488991,
488991, 488999
UNSPSC: 81141601. 78101900, 7814000, 78101500
78101904, 78101502, 78101604, 78102000, 78131600
24110000, 78131800, 24102100, 78101901, 78101903
City, State, Federal Government Designation:
WBE, DBE, WBENC,WOSB,EDWOSB, ACDBE, SLBE,SBE
Past Performance
Cathay Pacific, Amerijet, Polar Air Cargo, Air Jamaica,
DAS Air Cargo, Gulf Airways, Econocaribe, AMI, Czech
Airlines,
Air Transat, Boston Freight Terminals,
Horizon Air Services, Heavy Weight, 3com, Malden
Mills, Velcro USA, Masoneilan, Versachem,
Air Cargo Club of New England
• Airport
Warehouse
&
Ramp
Supervision Administrative
Services
• Brief
Sales
&
Marketing
Strategy
Consulting
for
new
entrants
to
the New
England
Market
• Logistics,
Distribution,
Warehousing,
Storage,
Transportation
• Business
Development
• Supply Chain Logistics
and
Solutions
• Freight Reception & Handling
Company Info
ImEx Cargo LLC
Contact: Michelle DeFronzo - President
Office Tel: (617)718-4639 (ImEx)
Email: info@imexcargo.com
michelle@imexcargo.com
Address: 480 William F. McClellan Hwy Suite 203C
East Boston, MA 02128
Website: www.imexcargo.com
Differentiators
• GSA/ GSSA
• All Cargo Airline Partners/ Freighter Capacity
• 3rd Party Logistics Provider International & Domestic
• Oversized Cargo, Dangerous Goods, Pharmaceutical,
Seafood
• Specializing in Unknown Shippers
• Worldwide Airfreight Customer Services
• Woman Owned Business
• 24/7 – 365 days
• Air/ Ocean/ Trucking
CAPABILITY STATEMENT
12

16. For more information please contact us at:
Michelle DeFronzo
IMEX Cargo LLC
www.imexcargo.com
Tel: 617-718-4639
Email: Info@imexcargo.com
480 William F McClellan Hwy- Suite 203C
East Boston, MA 02128