Product development/Supplier Quality Engineer

1. ENRIQUETA SOTO
Oceanside, CA 92057
760-525-7614
enriques010269@outlook.com
PREOFESSIONAL SUMMARY
Performance driven leader with over 17 years of professional experience in global manufacturing
operations. Strong analytic and communication skills. Demonstrated dedication with consistency in
exceeding organizational and personal goals. Proven record of managing global product development,
processes, and supplier quality engineering. Strong Interpersonal skills, well organized, and highly
motivated.
Able to handle multiple projects with consistent and accurate results. Multilingual trainer, motivator, and
mediator.
CORE KNOWLEDGE AND ADVANCED SKILLS
• Manufacturing Engineering
• Supplier Quality Engineering
• Product Development Engineer
• MS Office, Visio, MS Project, TCUA NX Unigraphics CAD, SAP, Minitab, Solid works.
• Bilingual English/Spanish
• Continuous Improvement, Lean Manufacturing, Six Sigma, SPC, 5S, 8D, Kanban, Kaizen, ISO
90001.
PROFESSIONAL EXPERIENCE
Callaway Golf Company, Carlsbad, CA
Product Development Engineer
2010 - 2015
Global Product Development Engineer with the responsibility of developing and qualifying metals,
plastics, graphite and composite prototypes, master tooling, processes, components and finished clubs
from multiple suppliers and sub-contractors in Asia, Australia, and Mexico. Primary responsibilities
included launching multiple putter product lines and pre-packaged sets every year in a timely and
effective manner.
• Primary point of contact for communication and coordination of product development and qualification
schedules between Design, Product Innovation, Program Management, Planning, Manufacturing
Engineering and Suppliers.
• Coordination and scheduling of components and materials testing.
• Created and updated product specifications/drawings, work instructions, product qualification plans,
deviations, corrective actions.
• Conducted supplier process and quality audits.
• Lead a Green Belt Six Sigma project for Asia suppliers for price reduction in casting components
which resulted in a $1.00 savings per club head ~$1,000,000 a year.
Callaway Golf Company, Carlsbad, CA
Supplier Quality Engineer
2007- 2010
Supplier Quality Engineer with the responsibility of product and process qualifications, supplier training for
new processes for all cross functional teams in Asia, Australia, and Mexico.
• Assigned to lead engineering and personnel training during the manufacturing transition of Callaway
from Carlsbad, CA to Monterrey, Mexico.
• Conducted Product/Equipment Qualifications - Collected and analyzed raw component, finish club
and U-pro range connector dimensional data.

2. • Conducted Internal and External Supplier Process Audits for process verification and approval.
Issued corrective actions, deviations, control plans, and created quality standards documentation.
• Coordinate manufacturing product qualifications; maintain close communications with Production
Management, Quality Assurance, Planning, Purchasing and Master Data departments.
• Coordinate fist article inspections with Incoming Quality Control Department.
• Developed, test and approved new gauges/tooling necessary for quality inspections.
• Conduct gage R&R and equipment calibration
• Participated in troubleshooting supplier issues and lead continuous improvements projects.
Callaway Golf Company, Carlsbad, CA
Sr. Process Engineering Technician
2002- 2006
Engineering Technician for new process layouts and verifications. Duties included machine
troubleshooting, settings, and setting process controls.
• Conducted manufacturing trials - gather critical data, analyzed results and conclusions for unreleased
product lines
• Revised and authored processes work instructions, and job aids for new machinery and product -
needed for accuracy in a Lean-Manufacturing environment
• Created time-sensitive testing measures and new methods to eliminate club alignment errors - a Six
Sigma Green Belt Training program success
• Set up new processes for new product introduction, conducted cycle times, equipment testing and
qualifications.
Callaway Golf Company, Carlsbad, CA
Supplier Quality Assurance Auditor
1998- 2002
Responsible for Internal and Supplier Quality Audits on finished clubs and raw materials. Ensured that the
product met or exceeded performance measures and quality criteria.
• Conducted first article inspections, and collected product sampling data. This provided relevant
information to the Quality Engineers for prioritizing projects
• Lead auditor responsible for identifying and documenting non-conforming materials and issuing
necessary corrective actions
• Researched and created Pareto charts, trend, and discrepancy reports. This allowed management to
analyze the root causes and the effectiveness of the corrective measures.
• Responsible for quality tools and equipment calibration including laser alignments, Loft and Lie
machines, CT, tray scale, shadowgraph, tensile test machine, and creating master clubs.
EDUCATION
• Mira costa College-A.A Business Administration
• University of Mexcali BC—A.A. Criminal Law
• ASQ- Certified inspector, Green Belt Training
• ASQE Certification- In Process
• Stratford Career Institute—Business Management Diploma
• Bookkeeping Certified