1. Ema Aldhulay
5700 Ming Ave Apt. 79 Bakersfield, CA 93309
(661)343-4177
ema.ald@hotmail.com
OBJECTIVE
A new opportunity that will challenge and allow me to strengthen my skills while at the same time
being able to enrich lives each and every day.
EDUCATION
California State University, Bakersfield/ Northridge, CA
Bachelor of Arts: Psychology Major, Art Minor 09/09-Present
Bachelor of Science: Civil Engineering 08/15-Present
EMPLOYMENT HISTORY
Apple Bakersfield, CA
Technical Specialist 01/16-Present
This role has definitely challenged me in ways that have allowed me to learn and grow. I now have
the opportunity to repair relationships by finding and providing solutions to the problems our
customers face with their devices. As a technician I continue to learn with each and every reservation
I take.
Product-Zone Specialist 04/15-
01/16
As a specialist at Apple my main goal is to enrich lives and make sure every customer leaves
satisfied and feel welcomed to return. I not only help create relationships with customers but strive to
keep our loyal customers/promotors. I do this by making sure I follow through with the APPLE steps
of service and align , acknowledge, and assure with each customer.
Victoria’s Secret
Sales Representative 10/15-Present
As a sales representative at Victorias Secret my responsibilities include; meeting sales goals, staying
up to date with the latest information, inventory, and sales. My goal is to find the right solutions for
our customers and make their customer journey a smooth, pleasant, and memorable experience. I
strive to make sure I have assisted each customer with exactly what they are looking for and to
answer all of their questions and concerns to the best of my ability; leaving them walking out feeling
confident.
Starbucks Bakersfield, CA
Barista 04/14-04/15
Work as R1, DTO, DTW, Cold/Hot bar to assist cafe/drive-through customers and make sure
everything is clean/stocked/brewed. Multi-task between assisting customers, making drinks,
warming, cleaning, and stocking.
Department of Social Work Bakersfield, CA
Student Assistant 01/12-06/12
Answered phones, assisted faculty of the department with organizing and filing, delivered mail,
entered data and filled out forms, and processed orders for supplies. Used Microsoft Word and Excel.
HONORS AND ACTIVITIES
Awarded $100 bonus for NPS at Apple 06/16
Awarded $300 for sale competition 02/14
M.S.A Club, Public Relations Representative 09/11- 01/15
Psychology Club, Treasurer 05/12- 06/12
Research Assistant for Sparks Lab 03/12- 06/12
2. Research Assistant for Bio Psych Lab 01/12- 06/12
C.S.U.B M.S.A Club, Treasurer 10/09 – 06/11
LANGUAGES: Bilingual in English and Arabic