1. 182-25 Wexford Terrace apt 206
Queens, NY 11432
(718) 790-7063
Curtis.bourne03@gmail.com
MULTI- DIMENSIONAL HEALTHCARE
ADMINISTRATOR SPECIALIST
EDUCATION
MA | CURRENTLY PURSUING | BROOKLYN COLLEGE
BS | 2007 | ST. JOHNS UNIVERSITY
Major: Health Service Administration
QUALIFICATIONS SUMMARY
Proven by Directors and Supervisors to lead/manage fast paced office
operations. Strong communication and organizational skills mixed with the
ability to conduct multiple business affairs. A plethora of any administrative
skills that translate to any administrative settings while maintaining
productivity and even higher levels of efficiency. Understanding of patient needs
by being attentive to precise detail which results in high levels of patient
satisfaction and positive feedback to my supervisors.
RELEVANT PROFESSIONAL EXPERIENCES
Flushing Hospital Medical Center
June 2009-present
Health Information Management Clerk
o Communicating with physicians and their staff to ensure they receive the proper
information of the client.
o Aide incoming patients in receiving their records as well as consoling them when
requesting records for their deceased family members.
o Upholding HIPAA rules and regulations when dispensing information to incoming
patients.
o Mailing multiple requests of patient information from agencies, law firms,
physician offices, and court ordered subpoena.
o Obtaining vital medical record information from all departments and providing
them to Disability Claims Specialists and Department of Health reviewers.
Brookdale Hospital Medical Center
October 2008- April 2009
 Intake Coordinator/ Patient Service Associate
o Screening phone calls for appointments with social workers.
o Obtaining referrals/discharge paperwork and insurance information for outpatient
visits.
o Registering patients for outpatient service.
SKILLS
EPIC, EZ Access, Omni-pro, Microsoft Word, Microsoft PowerPoint, Microsoft
Excel, Windows Vista, Windows 98, and Windows XP, PATCOM, AS400.
Documentation/
Record Keeping
Confidential
Correspondence
Patient Services
Office
Management
Team Leader
Innovative
Problem Solver
Works multiple
functions
EXPERTISE
CURTIS BOURNE